For Honor

For Honor Dev Tracker




27 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@trackxwd3 Hey!

Thank you for reaching out about this notification bug you are experiencing.

This is something we are aware of and there is a workaround:

Go to the "Options", then to "User Interface", scroll down, and tick "Remove all 'new' icons".

The game needs to be restarted afterward and it should remove all the new notifications.

If you need further help please let us know.

Thank you.


26 Apr

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @tonx05, thank you for taking the time to get in touch, I am sorry to hear that you did not receive any items or xp after disconnecting from a match in For Honor. I am afraid we will not be able to recover any lost XP or rewards from matches which ended early due to connectivity-related problems. That said, we do have some steps available that may help optimize your connection. I have also just looked into it from my end, and I can confirm that as of 13:51 PM BST on the 26th of April, that all of our For Honor servers and services are running as intended. Could you please run through our connectivity troubleshooting in ...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @gibon_pl, thanks for getting back to us, I am sorry to hear that you are still experiencing issues connecting to our For Honor servers. I have gone ahead and created a support ticket on your behalf. This will allow one of our specialists to look further into what might be causing the problem. Could you please check your email inbox for the ticket number and for some steps to help us with our investigation? In the meantime, if you have any questions or run into any other issues, please do not hesitate to reach back out!


25 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@l0k1-01 Hey!

Sorry to hear that you have been getting this connection error and thank you for providing us with an image of this error.

In order to troubleshoot this please ensure you have completed the steps ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@stoneyhashira Thank you for your reply. We are sorry to hear that you have refunded the game.

We do wish to help you with this, if you wish to continue looking into this with us please let us know.

We will of course pass on your feedback.

Thank you.

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @Marellius, it's no problem. Thanks so much for taking the time to go through and answer my questions, your patience is appreciated whilst our team continue to investigate. I have gone ahead and forwarded the information you have shared over to our development team so that they can investigate it further. Once we have more information available, it will be posted below.

If you have any questions or run into any other issues, please do not hesitate to reach back out. 

For anyone else who comes across this thread and is experiencing the same issue, coul...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @falkorn_, thanks for getting back to us and for elaborating on this further, I have gone ahead and forwarded the additional information you have shared over to our development team so that they can take a closer look into it. If you have any further questions or you experience any other issues, please do not hesitate to reach back out. 🙂


24 Apr

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @Kartossen and @Marellius, thank you both for taking the time to report this. I am sorry to hear that you have been experiencing crashes when operating a ballista. I want to assure you that our development team is aware of this, and that this issue is currently under investigation.

To help ass...

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23 Apr

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@gddot Hey there! Thank you for reaching out. I am very sorry to hear that you have encountered the BSOD error. Currently this is still being investigated. However, In the meantime please try to reinstall EAC manually. You can find the steps ...

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Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@liaoeksing Thank you for that image and the information. Please give this troubleshooting guide a try to help eliminate common conflicts between the game and the online services. If this guide does not help please ...

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Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@falkorn_ Hello! My apologies that this your are unable to play multiplayer with Linux. Currently our games are not supported by Linux. Due to this, there is no current troubleshooting I can recommend, I apologize. However, I will forward this feedback along to our teams for you.

Comment
    UbiSushiVamp on Support Forums - Thread - Direct

@nikaido_03 Hey there! I am sorry to hear that you are receiving an authentication error when trying to play For Honor. To help with this I recommend trying logging out of both Steam and Ubisoft Connect, closing the launcher, then relaunching and logging back in with the correct accounts to test if that helps you.

If it does not, please ...

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21 Apr

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @stoneyhashira, thank you for taking the time to get in touch. I am sorry to hear that you have had a painful experience with our specialists over the past three days. I want to apologise for any disappointment that this may have caused. I welcome you to continue sharing any thoughts or feedback you may have regarding your experience within this thread, and I will be sure to pass this along to our dedicated teams.

Regarding your cases, I have taken a look into it from my side, and I can see that updates have been provided. Could you please check yo...

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20 Apr

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @ittrap, thank you for taking the time to get in touch and for letting me know that you are being redirected to the Xbox Store when trying to play with your friends over on Xbox. It is important to note that the game is not currently in phase 2. Therefore you will not be able to group up with your friends over on Xbox while you are playing on PC. You can find out more about Phase 2 here. The launch of Phas...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @zkta-spiite, thank you for taking the time to get back to us. I am sorry to hear that your reputation is lower than what it previously was. You have mentioned that you have switched over to the PlayStation 4. Could you please elaborate on this further for me? It is important to note that it is currently not possible to transfer For Honor progression from one platform to another. Therefore if you have switched from one platform over to the PS4, then that will explain why you are a lower reputation.

If you have any f...

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14 Apr

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @gibon_pl ,

Thank you for getting back to us.

Please understand that when it comes to connectivity based issues, there are a variety of causes that need to be taken into account.

In the instance of your friends, you're all using different consoles and different networks, so we then need to go through various troubleshooting steps to help us rule out any potential local causes that may be impacting your connection to the game's servers.

These steps are key in allowing us to both rule out certain causes, but also in allowing us to gather ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @kustien ,

Thank you for getting in touch.

As your account progress is stored server side, I'm afraid it isn't currently possible to reset this.

Ubisoft Support also cannot reset player's progression.

If there's anything else we can answer or help with, please let us know.

Thank you!

Comment
    ubi-smash on Support Forums - Thread - Direct

Hey folks! I wanted to chime in here to check this out. Hey @liaoeksing, and welcome to the forums! Sorry to hear this is happening when trying to group up with friends. To confirm, if the friends you are trying to group up with on the platform? This might be one cause of this issue regardless of the NAT type, as cross-platform grouping with friends has not yet been implemented in For Honor just yet, but it will be coming in phase 2 of the Crossplay Development Plan. However, if you are on the same platform and still ...

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13 Apr

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @gibon_pl, thank you for taking the time to get in touch and for sharing these images. I am sorry to hear that you have been experiencing connectivity problems on For Honor. I want to assure you that our development team is aware of issues related to connectivity, and they are currently hard at work looking into it. Further updates regarding this can be found here.

If you check that link for updates later, and it states we've resolved the issues on our end but you're still experiencing issues with our servers...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @gfoxgames, thank you for taking the time to get in touch. I am sorry to hear that you have been kicked booted from servers and experiencing issues staying connected to our games. I understand that you have tested your own connection and you do not believe it's a factor, thank you for letting me know. That said, I have just looked into it from my end, and I can confirm that as of 08:16 am BST on the 13th of April, that all of our For Honor servers and services are running as intended.

Therefore it's likely you're experiencing a connectivity issue. I would recommend you run through our connectivity troubleshooting in th...

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