For Honor Dev Tracker

Sorry for the late response, I'm pleased that the issue is resolved.

If you have any further issues please let us know.

Please contact support on one of the following channels if you are still experiencing this issue:

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Sorry for the late response.

I can confirm there are two different issues with regards to rewards as explained by Bellicose1776 in this thread.

There is an issue where players are not receiving event rewards. This is currently being investigated and we would recommend players to contact support on one of the following channels:

Facebook
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Originally Posted by Leocrydis
still having this problem in 2020

Sorry for the late response and to hear that you are experiencing this issue.

Can you please try these PC troubleshooting steps.

If the issue persists, could you please submit a ... Read more

I have checked your account and the game is not registered. Most digital purchases use direct entitlement now and do not require an activation key.

Can you please confirm where you purchased the game from? And do you have another Ubisoft account that the game may have been registered to, if so please log into that account and check.

Originally Posted by Marinnni
In which section did you move this topic. same issue, can't play

If you are experiencing issues with Assassin's Creed Valhalla please go to this forum here.

I'm afraid that we would be unable to assist you with any account related queries over the forum.

Could you contact support on one of the following support channels and they can look into this for you:

Facebook
Twitter
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Sorry for the late response.

If you are still experiencing this issue please contact support on one of the following channels and they can assist you further:

Facebook
Twitter
... Read more

I have checked your account and For Honor is not showing which is likely the reason you are being prompted for an activation key.

Did you have your Steam account linked to another Ubisoft account at anytime? If so the game may be registered on that account.

I have checked your account and For Honor is not showing which is likely the reason you are being prompted for an activation key.

Did you have your Epic account linked to another Ubisoft account at anytime? If so the game may be registered on that account.

Sorry for the late response.

This issue is caused by launching the game from Steam whilst logged into the wrong Ubisoft account.

Could you please check this support article for more information.

However if you still require assistance, could you please contact support on one of the following channels and they can assist you further:

... Read more

Hey Ftex_! Please try our steps here to see if this helps with the issue.

Originally Posted by Ek-BalamGRT
I've already opened a support case on October 27th. Still no response.
Case ID: 12990186

Thanks for sharing your case number with us. I can see that my colleague has reached out to you informing you that your case has been escalated for further investigation. Please note that we cannot give a definite time-frame in which our team will respond, but it will be as soon as they are able to. We appreciate your patience at this time.

Hey there guys!

Ledin7, Ek-BalamGRT, jasondragon141 - If you have tried the connectivity troubleshooting steps, can you please open a support ticket so our team can investigate further. You can reach our support teams here:
- Open a Support case
- Start a Live chat
- ... Read more

Originally Posted by SmoothSeparator
Ok, i will try these steps.
Thank you for your quick response!

You're welcome! Let us know if you require any more support

Hey SmoothSeparator! If you are still running into issues with creating a support case, please check out our troubleshooting steps here to ensure that you are able to proceed. If you run into any further issues, I would recommend reaching out from our Ubisoft Support Facebook or ... Read more

Thanks for the update, guys!

If you are receiving a notification that your rewards will be granted to you later, rest assured you will still receive them. Our team are aware of this issue, and are investigating further.

If you're encountering this issue, could you please first try our connectivity troubleshooting for your platform:
- PC
- ... Read more

Hey guys.

With regards to the rewards you should now have access to these, if this is not the case please let us know.

With regards to connectivity can I check you have flushed DNS as suggested earlier?

Hey CZL-JirpoS

Could you confirm if your windows installation is up to date?

If you could provide the video, that would be excellent, MARSHALLSTRIKER.