For Honor Dev Tracker

Hi Oni-Nikuya! If you are still missing your content, please update your ticket stating you are still missing your content. Please also upload proof of purchase to your ticket as well regarding this issue. Our technical team can look into your missing content for you

Are you able to disable AURA RGB or even just uninstall it? I'd also recommend disabling Cam for the time being.

Hi Reggae1Extra! Do you have Aura Lighting services installed? That appears to be a program that causes software conflicts with EAC. We recommend disabling it.

If you are experiencing issues with your connection, please check out our connectivity troubleshooting guides: (PC, PS4, XB1)

We also strongly recommend setting up a static IP for your PC/C... Read more

Thanks for the update Drizzy.-!

Hi Arsen.! I was able to find your ticket about this issue. It has already been reported up to the FH team. We appreciate you following up on this issue

Our team is looking into this issue for you currently, Squabe. I apologize for the delay in the response to your case.

Please do not try and update your case in the meantime. It will not close automatically. I can't give an ETA at this time, but I'm keeping an eye on your case.

Hey folks,

Apologies for the delay.

If you are missing the Wu-Lin Elite outfits for pre-ordering, please contact us via the support website.

From there, create a ticket and include a full screen and uncropped image of your proof of purchase for Marching Fire.

The team will investigate the matter further.

Cheers,

Originally Posted by ShrekAway
My friend and i have port forwarded the game and have both open NAT. We are still unable to join with many attempts to fix it

Sorry to hear that ShrekAway.

Did you already try working through our connectivity troubleshooting steps? I'd recommend you ask your friend to do the same.

I do appreciate you're anxious to enjoy the Elite Skins, I hope we have some updates to share as soon as possible.

Thanks again for your patience everyone.

Hi all!
Apologies, we don't have any additional info on this issue at the moment.
Thank you for your continued patience.

Hi snowking72,

Thank you for reporting this to us.

We've had a number of reports of this since the last patch and we are currently looking into this.

For the moment we apologize for the inconvenience this is causing.

While it is not a bad idea to report you are having this issue to our technical team, it is already being investigated. We hope to have a fix soon.

Hey guys, this issue is currently being investigated. I apologize for any inconvenience.

What's the exact error message that you get when you try to accept it? Does it only happen with one friend and do you know what their NAT type is?

Thank you

Hi Kaito_Kuro,

If you have Red NAT then that means you're going to have problems connecting with other players, as your Router is blocking or restricting P2P access.

For this you'd want to forward the Port for the game, which can be found here. This should give you a better NAT type and may let your friend connect with you.

Thank you

We have a system in place that double checks if the purchase is intended. Do you feel that we should make it require more checks to finalize in-game purchases?

Hey FwT0m4tr0n, have you tried these steps? I especially recommend disabling background applications. If so, please make sure to create a support ticket with you... Read more