That’s right, it will just be a detailed look at the upcoming system.

Travelers,

I’m thrilled to announce that Eleventh Hour Games is launching the long-awaited 1.0 version of Last Epoch on February 21st, 2024. After a journey that started with the dream of uniting genre enthusiasts to create the next great ARPG and forming an after-hours team through Reddit, to holding a successful Kickstarter 18 months later, and then building Last Epoch alongside our passionate community throughout Early Access… we’re confident in saying that we’ve made something truly special.

Last Epoch’s 1.0 launch will mark a new beginning for Eterra, and will set a new bar for quality, polish, gameplay feel, and visual excellence. Beyond 1.0, Eleventh Hour Games will bring substantial new content to Last Epoch every few months in what we call “Cycles”. These releases will contain additions and refinements to many aspects of the game, such as end-game content, skills, unique items, gameplay systems, quality-of-life features, etc.

We understand that February...

We can tell if an account has been migrated to steam or not yet. If it hasn’t been migrated to steam then we know they haven’t logged in since the steam switch went 100%.

So I know that we can kinda tell one way for this one cutoff that just so happens to line up with their event.

I’m not sure if they can check the actual log in dates but you can use another thing and logic to get enough info in this specific situation at least.

The stats on your gear are likely increased mana regen. This is a relative value to your base mana regen, not a percentage of your overall mana returned to you per second.

You have (base + added1 + added2) * (1+increasedValue1 + increasedValue2) * (1+moreValue1) * (1+moreValue2)

So for your mana regen, you had 37% increased mana regen that totaled to 12.

Hello Travelers,

We’re releasing a quick hotfix to address a few issues with Towns instances. This hotfix aims to resolve issues with Town servers ‘zombifying’ preventing new players from joining the Town instance. The most common incarnation of this issue was preventing players from being able to log in with characters to the End of Time within a given region.

Changes

• Fixed a bug where Town servers would sometimes “zombify” preventing players from accessing the Town

I haven’t seen the emails or the support request so I’m purely going off of this thread.

Here’s what I think happened:

• The timing is coincidental.
• They answered your first email.
• They closed the issue because they didn’t expect a reply.
• You replied.
• The system automatically sent out the survey reply at the same time.
• The reply didn’t get seen because of the timing.

Here’s my advice with my “player hat” on:

• Send a support ticket with all the details.
• Ask them to reconsider.
• Tell them about the extenuating circumstances.
• Ask them to check if your account has logged in since that announcement went out (if you didn’t migrate to steam, you haven’t).

If you don’t want to do that, then I’m sorry, I can’t help.

Do you think that was an intentional decision that someone made when reading the reply to manually send you the survey and ignore the follow up?

(Serious question because I don’t but you might)

Regardless, if you haven’t given up hope yet, the best way to achieve your goal is to contact support.

Ok, first off, I’m sorry we didn’t properly communicate to you that this change was happening when it did. We sent out notifications on all of our usual communication channels. I understand that you didn’t have access to those channels. I don’t know how we could have told you about it.

I can’t make any promises because I don’t know what the exact rules are or why they were put in place. I recommend replying to the support email directly instead of posting on the forums. The people who can help might not check here regularly. The ideal outcome for you is getting the refund but this thread doesn’t support that goal. I think you’ve received some really good advice here about how to approach a follow up email.

I do take pretty big issue with the suggestion that we don’t care about our players. I take great pride in how we do care about our players. We spent months trying to find a solution to make it possible to keep the stand alone launcher. We came to the conclusion that...