Rainbow Six Extraction

Rainbow Six Extraction Dev Tracker




17 Feb

Comment
    Ubi-Clem on Forums - Thread - Direct

Hey @thaersaway, thank you for keeping us up-to-date.

Could you please perform the connectivity troubleshooting for PC?

And can you please send ...

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Comment
    Ubi-Clem on Forums - Thread - Direct

Hey @GeardoTheVet, thank you for coming back.

I'm happy to hear that it works again! 😊

Thank you for letting us know.

Comment
    Ubi-Keo on Forums - Thread - Direct

Hi @xosski I'm sorry to hear that you are getting stuck inside the airlock.

I will await the video demonstrating this issue.

Comment
    Ubi-Keo on Forums - Thread - Direct

@Civodul2019 I'm sorry to hear that you are experiencing connectivity issues.

To confirm is it Rainbow Six Extraction or Rainbow Six Siege?


16 Feb

Comment
    Ubi-Keo on Forums - Thread - Direct

Hi @Civodul2019 I'm afraid that we can only assist you in English on this forum, please repost on our French forum here

Or if you can translate your post into English then we will be happy to assist you further on this forum.


14 Feb

Comment
    Ubi-Keo on Forums - Thread - Direct

Hi @GeardoTheVet thanks for screenshots and information.

I have reported this issue to the relevant team.


12 Feb

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Hey @iamMSMITH, sorry to hear that you haven't received a response yet on your support ticket. We are experiencing a high volume of contacts, and are looking to get back to everyone as soon as possible. I apologize for any inconvenience that this has caused.

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Hey there @GeardoTheVet, and I am sorry to hear that you have experienced the lurker being fixed in place like that. Has that happened since then, or was it just that one moment that the bug occurred?

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@GeardoTheVet, thank you for providing the screenshot of what you are seeing in Rainbow Six: Extraction, and I apologize for any confusion caused. Does this message appear every time you launch Rainbow Six: Extraction, or is it every once in a while that the message appears.


08 Feb

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@thaersaway Hi there and thanks for the update 😊

Is your friend playing on PlayStation 4 or 5? Did he also go through the dedicated PlayStation connectivity troubleshooting?

Thanks!

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@GeardoTheVet Hi there 😊

Thanks for reporting this and for the screenshot!

Would you be able to provide a video of this issue? Then we can forward the report to our development team 🙂

Thanks!


07 Feb

Comment
    Ubi-MrM on Forums - Thread - Direct

@thaersaway Understood, thanks for the details !

In addition to these, I also invite you to let us know the following, which will help isolate the problem :

👉 Is your friend also playing on PC ?

👉 Does the problem persist after you both check the steps of our dedicated ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@buddycsc Hi, and welcome to the forum !

I've taken note of your question, and I'm sorry to hear that an Issue with cross-progression in Rainbow Six: Extraction is impacting your experience !

Your message has been moved to the Player Support section of the forum, to bring it the best possible visibility.

Some content does not carry over, and I've linked our ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@GHOSTACHANFDA Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

I invite you to contact us directly, through our Help website, which will allow you to get ...

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06 Feb

Comment

@Bacheh_Mosbat Hi there 😊

I am glad to read that the challenges are available again! Thanks for letting us know 👍

In case you'll run into further issues, please don't hesitate to reach out again!

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@KyleSpooner Hi there and welcome to the forums 😊

Sorry to hear that you and your friend are having the same problem!

Is he on PlayStation 4 or 5? Are you able to invite him, since he cannot invite you?

That information would be great to know 🙂

Thanks!


04 Feb

Comment
    Ubi-MrM on Forums - Thread - Direct

@Bacheh_Mosbat Hi !

In order to isolate the Issue, I invite you to let us know if the problem still happens after checking the steps of our dedicated connectivity troubleshooting guide (checking for VPNs and updating Windows, for example).

This will help check if a sync problem was interfering with the challenges.

Don't hesitate to reach out if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Forums - Thread - Direct

@thaersaway Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crossplay Issues in Rainbow Six: Extraction are impacting your experience !

In order to isolate the Issue, I invite you to provide us with the following :

👉 What platform is your friend playing on ?

👉 When your friend is the one inviting you, is the same problem happening ?

👉 Are there any err...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@Bacheh_Mosbat Understood, thanks for the screenshot !

It's been forwarded to the relevant Team, and we'll reach out if additional information is needed.

Feel free to let us know if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Forums - Thread - Direct

@nickynick231 Hi !

I've taken note of your report, as well as your feedback, and I'm sorry to hear that the Issue is preventing you from enjoying Rainbow Six: Extraction !

A specialist will reach out to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Feel free to let us know if you have questions, or if there's anything else we can help you with !