@GeardoTheVet Hi !
I've taken note of your report, and I'm sorry to hear that an image upload Issue impacts your experience on the forum !
For the purpose of our investigation, in order to isolate the problem, I invite you to let us know the following :
Does the Issue persist after checking the steps of our dedicated browser troubleshooting guide ?...
@GeardoTheVet Hi !
I've taken note of your report regarding a UI Issue in Rainbow Six: Siege, and I wanted to thank you for the screenshot provided !
The thread has been moved to the Player Support section, to bring it the best possible visibility.
For the purpose of our investigation, in order to isolate the problem, I also invite you to provide us with a screenshot of the button that makes this screen appear.
Don't hesitate to reach out if you'd like to share additional details, or if you have questions !
@raayg26 Hi, and welcome to the forum !
I've read your report, and I'm sorry to hear that a launch Issue prevents you from enjoying Rainbow Six: Extraction !
In order to isolate the Issue, I invite you to let us know if the problem persists after checking the steps of our dedicated PC troubleshooting guide, which helps solve most of the problems encountered on that platform.
Don't hesitate to reach out if you have questions, or for any other Issue !
@Aqua15627 Hi, and welcome to the forum !
I've taken note of your report, including your feedback regarding the ticket wait, and I'm sorry to hear that a sanction is impacting your experience !
We'll get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.
Feel free to let us know if you have questions, or for any other issue !
@FibrousHawk46 Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that an ownership error is impacting your experience !
To isolate the problem, I invite you to let us know the affected game.
The ownership error means that the wrong Ubisoft account is used when launching a game via Steam.
If the problem persists after checking the steps of our ...
@dlood Hi, and welcome to the forum !
I've taken note of your report regarding game exits, and I wanted to thank you for all the details provided !
As the problem persists after checking the steps indicated in our PC troubleshooting guide, for the next part of our investigation I invite you to reach...
Hey @Bacheh_Mosbat,
Sorry to hear that you are not seeing these challenges.
For full clarity when reaching out to the team, can I check exactly what you see in their place?
Many thanks
Hey @solmadu2,
Sorry to hear that you are encountering this error when trying to launch the game.
For clarity, can I check system hardware? I would also recommend if you haven't already to complete the steps in our PC troubleshooting guide.
Any trouble just let us know
Hey @GrimmReeper__,
Sorry to hear that you and your friend are having trouble receiving invites from each other.
To help troubleshoot I would recommend for all parties to complete our connection troubleshooting guide in full.
Should you...
Hey @LadyLongbanks,
Sorry to hear that you are encountering this issue in multiple games.
As this seems to be affecting multiple games can I just check that you have restarted the device and your network?
Many thanks
Hey @DingZhen-QAQ,
Sorry to hear that you are encountering this issue despite your troubleshooting. For full clarity can I check exactly what you have already tried and what happens if you use an alternative network such as from a mobile network?
Many thanks
I can only apologise for the delay it's taking @iamMSMITH. All tickets are still experiencing a delay at this time.
Hey @HitOrMi55-_
No, you wouldn't get a ban for player reports alone.
Does the email you received say it's for cheating? Cheating would usually be a permanent ban.
Also, this is posted in the Rainbow 6 Extraction forums but I assume this is for Siege?
Hey @OhhhBritania
I'm sorry to hear you are having an issue with the game crashing on startup. Please can you go through the steps in this article first of all, to rule out any of the most common causes.
If you still have issues after this, we ...
Hey @IMMA_PILOT_WHEE
If you have already tried the general troubleshooting steps already, we would need to look into your system files (DX Diag and MSInfo) to get a better look at what could be the cause.
To send us the ...
Hey @Cloaker_PayDay2
Thanks for reaching out, sorry to hear Alaska hasn't unlocked for you.
Could you please share some screenshots showing you've met the requirements so we can take a look?
Hey @iamMSMITH,
We're unable to expedite a response via the forums.
As noted, we're working on getting back to everyone's queries as soon as we can.
Rest assured, your case has not been missed or ignored at all.
Thank you for your understanding.
Hey there @agu_r0511,
Thanks for reaching out, sorry to see you're having issues running the game.
May we please know the specs of the PC you're attempting to run the game on (GPU, CPU, RAM, OS, Laptop / Desktop)?
And if you haven't done so already, could you please ensure you've completed all of the steps in our ...
Hey @iamMSMITH
Thanks for reaching out.
We're unable to assist with purchase queries via the public forums I'm afraid, due to privacy and security reasons.
We're busier than usual across our support channels, so there is a delay in responses.
Please hang tight and we'll be back in touch with you as soon as possible to continue looking into this further.
Thank you for your understanding and patience at this time!
Hi @ThatFokinSniper apologies for the late response.
I am also sorry to hear that you are experiencing an issue with the Maelstrom Protocol not tracking your XP.
If possible could you please provide a video that displays your current XP before starting the Maelstrom Protocol, then another video, demonstrating the end of the Maelstrom Protocol, and displaying that the XP is still the same as what it was before starting. I can then forward this on to the development team to investigate again.
I would recommend uploading your video to a video shar...
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