@Anessa Hi, and welcome to the forums !
We can only help in English on this forum.
This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.
The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.
I invite you to contact us directly, through our ...
@dojaclik23 Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that this button Issue is impacting your experience in Rainbow Six: Extraction !
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :
Does the problem persist after checking the steps of our dedicated ...
@Ruhsuz0 Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that crashing Issues are preventing you from enjoying Rainbow Six: Extraction !
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following : Specs of your PC (CPU / GPU / RAM / OS / Free space available on SSD or HDD)...
@XxHellboyxX-_ Hi, and welcome to the forum !
I've taken note of your report about the event, and I'm sorry to hear that a solo mode Issue impacts your experience !
In order to determine the best possible solutions, I invite you to provide us with the following : Video of the problem (Youtube / Dailymotion link, for example)...
Hey folks! Glad to hear that @king_mykl was able to resolve this one 
Have fun playing and please reach out, should there be any other questions!
@WhoIsONXY Hi, and welcome to the forum !
I've taken note of your report regarding a reloading Issue, and I'm sorry to hear that it impacted your experience !
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following details : Video of the problem (Youtube / Dailymotion link for example)...
Hey @Pain12232022,
Sorry to hear you are not seeing the game in your library.
Do you perhaps have an alternative Ubisoft account that you may have purchased the game on?
Many thanks
Hey @Ben1920377402,
Sorry to hear that you are encountering this issue.
If after the troubleshooting you are trying you find the issue persists, then please contact us directly via the Ubisoft Support Website, ...
Hey @toloToler01,
Sorry to hear that you have been encountering trouble launching the game.
If you haven't already then I would recommend to complete the steps in our PC troubleshooting guide in full.
Any trouble, just let us know.
Hey @toloToler01,
Sorry to hear that you are having trouble launching the game.
If you haven't already, I would recommend to complete the steps in our PC troubleshooting guide in full.
Any trouble, just let us know.
Hey @TheDarkgg-M_En
I had a search of this and found it to have been reported before with Siege, not Extraction, but it was resolved for them just by reinstalling the game.
Let us know if you still have the issue after that and also just clarify if you have posted this in the correct game forum please. Thanks
Hey @huggy_hug
From what I can see online, "The Guardian Edition" of the game includes:
Copy of the Rainbow Six Extraction game.
The Noxious Touch Pack includes the Noxious Touch uniform and headgear exclusively to Alibi, the universal Noxious Touch and Redeemer weapon skins along with the Jawbreaker and Guardian Angel Charm.
Please note, the additional content pack may not be available if you purchased it pre-owned.
Hey @UpmarketTrain79
Apologies for the delay getting back to you here. If you still need assistance, please can you reach out via one of the following options so we can look into this for you, as we can help unlink it fully for you but not over the forums:
...
Hey @KALI_HUALI
We're not able to remove temporary bans or add you to a whitelist. I can't see what your behaviour was myself but the same rules apply to everyone. You can read through the code of conduct if needed.
Hey @eta-10ghost
Is this a disconnection error message when trying to play in a group online or even when you play solo?
What error message / code are you seeing please?
Hello @lemody,
Thank you for getting in touch, I'm sorry to see you're also having issues.
Have you tried performing a Clean Installation: (https://www.dell.com/support/kbdoc/en-uk/000190215/installing-nvidia-video-drivers-with-the-clean-installation-option) of your GPU drivers at all to see if this helps?
And if using a desktop, checked the connections of your GPU to the PSU and motherboard...
Hi @N0bleXCross57 I'm sorry to hear that you have not received your React Tech items that you purchased.
I'm afraid that we are unable to assist you with this issue via the forum, therefore I have created a support case for you and our Customer Support team will assist you further.
You will receive an email with more information.
As you will receive further assistance via your support case I will now lock this thread.
Thanks for reaching out @atifmatic , sorry to see you're having issues.
As requested in @Ubi-Gizmo's post, please could you provide screenshots showing the requirements met and the trophy locked?
Much appreciated!
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