Rainbow Six Extraction Dev Tracker

Hey there @we_are_not_open!

I don't suppose you have multiple drives in your PC? If so, you will want to make sure that Ubisoft Connect and the game itself are both installed on the same one. Ideally they would both be installed on the same drive as Windows, but that part is less important.

If you're on Windows 11, please also try running Extraction in ...

Thanks for checking @Lie-nus, we appreciate it!

I'll send that info up, and hopefully there'll be a fix for the driver issues soon!

Thanks for the update @Factorofunknown, and no worries!

We've gone ahead and sent all of this info up to the Extraction team, so hopefully we'll have some kind of fix or update for you soon!

@Lie-nus Wow yeah this is definitely widespread. No pressure to get that done, I just figured I'd ask in case you had noticed it with any of our other games so I could get it all reported right away. You've already helped us out so much and again I truly appreciate the effort!

@Lie-nus Thank you so much for that info! Out of curiosity, have you noticed if this issue with the Nvidia drivers affects any of our other games that you play?

@BlueSkyI...

Hey there @ImBadDontCare, sorry I'm late! Just to check, can you recall roughly when this crash started occurring?

Also, I noticed that you have an Nvidia GPU and I am aware of one workaround that players have confirmed to help with similar technical issues. It might be a long shot, but can you try reverting your driver version to 516.59 or earlier? (This is just temporary and if you don't see an improvement you can update your driver again) If you don't mind, please test rolling back your driver and let me know if you see any difference. Either way, I appreci...

@Factorofunknown Apologies, our suggestion to verify the game files was not intended to place blame on your system. We simply try to eliminate as many possibilities and further narrow down the cause for our investigation team. For good measure, please make sure all of the steps in this FAQ article are complete as well. Once those are done successfully, please check...

Hey there @HikariBoom,

Thanks for reaching out!

Have you allowed 24hrs from the point of purchase?

As there can be delays at times.

If so, I've already opened a case for you via our Support Site...

Hey there @BlachSheep,

Thanks for reaching out to us and reporting this!

It certainly doesn't seem intended.

Could you please try verifying the game files and let us know if there's any changes at all?

@Szces thanks for the update, I'm pleased to hear the issue is resolved

Hi @Szces I'm sorry to hear that your game is crashing on launch.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this...

@Factorofunknown Thanks for getting back to us and no worries at all with checking into multiplayer modes. Just to rule out this issue being caused by any incorrectly installed or corrupt files could you please verify your game files? We are here if you c...

@ImBadDontCare Hey there thank you for raising this issue to us. Sorry to hear about how frequent this crashing has been. As a next step please check for any updates to your Operating System.

Running Windows Update will install the latest versions of DirectX and .NET Framework that are compatible with your operating system.

1. Press the Windows key and the R key on your keyboard at the same time.
2. In the Run window that appears, type control update.
3. Click the OK button.
4. Click the Check for Updates button.

Please let us know if yo...

Hey there @ddaniel_3 and welcome to the Ubisoft Discussions!

I understand you're unable to join ranked matches in Rainbow Six Extraction despite doing all the requirements. After looking into your account, I can see that you don't own this game. Do you own another account where the game is?

Hi there @RAKANQAQ, just to check are the missing operators just MIA? It's possible that they were captured in a previous mission and you'll have to rescue them in-game in order to recover any XP gained with that operator.

@Factorofunknown Thanks!

To further clarify before we send up a report on this, have you also tested to see if this will happen when playing these maps on the same difficulty with other players, or is this only happening during Solo play?

Hey there @LikeQAQmua, welcome to the forums!

Since this part of our forums are run by our US and UK teams, we ask that everything posted here be in English per our ...

Thank you for the update @JayCeSaw, if you could please provide a video showcasing the issue, we'll be able to include it in our report of this issue.

Thanks for letting players know that worked for you on Siege @el_guayagero.

Hey @A-M-R

I'm sorry to hear you have encountered the issue. It doesn't happen all the time or with every challenge, so please can you let us know which challenge you are having this issue with?