Rainbow Six Extraction Dev Tracker

@Factorofunknown Apologies, our suggestion to verify the game files was not intended to place blame on your system. We simply try to eliminate as many possibilities and further narrow down the cause for our investigation team. For good measure, please make sure all of the steps in this FAQ article are complete as well. Once those are done successfully, please check...

Hey there @HikariBoom,

Thanks for reaching out!

Have you allowed 24hrs from the point of purchase?

As there can be delays at times.

If so, I've already opened a case for you via our Support Site...

Hey there @BlachSheep,

Thanks for reaching out to us and reporting this!

It certainly doesn't seem intended.

Could you please try verifying the game files and let us know if there's any changes at all?

@Szces thanks for the update, I'm pleased to hear the issue is resolved

Hi @Szces I'm sorry to hear that your game is crashing on launch.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this...

@Factorofunknown Thanks for getting back to us and no worries at all with checking into multiplayer modes. Just to rule out this issue being caused by any incorrectly installed or corrupt files could you please verify your game files? We are here if you c...

@ImBadDontCare Hey there thank you for raising this issue to us. Sorry to hear about how frequent this crashing has been. As a next step please check for any updates to your Operating System.

Running Windows Update will install the latest versions of DirectX and .NET Framework that are compatible with your operating system.

1. Press the Windows key and the R key on your keyboard at the same time.
2. In the Run window that appears, type control update.
3. Click the OK button.
4. Click the Check for Updates button.

Please let us know if yo...

Hey there @ddaniel_3 and welcome to the Ubisoft Discussions!

I understand you're unable to join ranked matches in Rainbow Six Extraction despite doing all the requirements. After looking into your account, I can see that you don't own this game. Do you own another account where the game is?