Rainbow Six Siege Dev Tracker

Hey @spiqe12345 ,

Thanks for reaching out, apologies for the delay.

If you believe a ban has been placed on your account in error you are more than welcome to open an appeal by contacting us directly via our Support Site, ...

Hey @Cynical_Xeno ,

Thanks for reaching out, apologies for the delayed response.

We're unable to remove any temporary bans I'm afraid, however we'd like to look into your disconnection issues if you find this is happening frequently?

How often does this happen? And have you attempted any troubleshooting steps to resolve it at all?

Hey there @KDF,

Thank you for reaching out!

We have a article with more information on gifting the Battle Pass, here.

As noted, you must have been friends for more than 90 days on Ubisoft Connect and both own the game to be able to gift the pass.

Do you meet these requirements?

Hey @diegomns

Thanks for reaching out, apologies for the delay.

I can see we've since responded to your case and resolved the issue, so I'll be locking this thread.

Please also take care in future not to share information such as Order Numbers to the public discussions, just for your own privacy.

If there's anything more we can help with at all, please don't hesitate to reach back out!

Hey there @TAYYIP_ERDRONE ,

Thanks for reaching out, apologies for the delay in getting back to you!

We have been experiencing some server issues with Rainbow Six: Siege, but these should now have been resolved and everything should be up and running.

If you're still having issues and have already completed all of the steps in our ...

Hey @TrenchBroom1928

Apologies for the delay in getting back to you!

Are you still missing your Deluxe Edition content?

If so, as we'll need to look at your accou...

Hey @Anon558 and @Leerkassette

Very sorry you both had trouble sending invites when the season launched! We did see an influx of those issues with the launch but i...

Hey @salmanq55

I understand this issue is frustrating, the team is looking into this. For now, can you let us know if you have tried the steps to manually change the data center? If you haven't tried those, please give it a shot and let us know if anything changes.

Hi @SmuGGeR-cK!

I took a look at your case and it appears we did ask for more information and didn't receive a response so the case automatically closed. You can reopen the case at any time by updating it! Please check your case history by going to this link and signing into your account. There you should be able to see the update from our team member before the case closed and you can update with the reques...

Hiya @AchrafAkemi!

Sorry to hear you've had this issue! Our team is investigating issues with cross progression at this time. Can you provide more information? Are you able to check what progress is available on PS4 and clarify if that shows your PC progress or your normal PS4 progress?

Hey @NiceD!

I understand your frustration, I assure you our teams are looking into missing cross progression issues at this time. As for the delay in response to your case, we're seeing a high volume of contacts at this time so this is causing delays in reviewing cases. A team member will review your case as soon as possible and provide you with an update once they are able to review your case!

Hi @mitabu-GO!

I'm sorry to hear about that! I know you submitted the case a while ago, and I apologize for the delay. Our teams are experiencing higher than normal contact volumes so this is causing a delay in reviewing and responding to cases. I assure you, the team will review as soon as they are able, and once they do you'll be receiving an update on your case. Please keep an eye on the case and on the email associated with your account! Any updates will be visible on the case on the Support site or will be sent to the email that's on file on your account.

Hi @t1ddybo1!

The team is investigating some issues currently with missing cross progression! To clarify, does it seem like you're just playing the account as it was on PC, with none of the PS5 content carried over? Or are you missing items from both PS5 and PC? If you can give us a bit of clarification about what you're seeing and what is missing that would be a great help!

Hello @puceloki!

The team is investigating some missing cross progression issues at this time. Can you provide some more info about what you are missing vs what carried over? Which pro League sets carried over and did you receive all of them? And did you receive all the operators you should or not?

Hiya @ScrawnTM!

Very sorry you've run into this! Could you let me know if you're still missing the battle pass at this time or has the issue resolved?

If you're still not seeing the battle pass, please provide some screenshots of what you're seeing so we can investigate further!

Hey @Kite-Milo!

Sorry to hear about that! Can you give me a bit more information about what is missing? Or has this issue resolved at this time?

If you're still missing the battle pass, please provide images of what you're seeing in game so we can look further into this!

Hey @Lou!

Cross play is working at this time. Unfortunately, cross-play does not work between PC and console. Different console families can play together. PC and streaming can play together. You can find more information here.

Hey @Bowe!

Our teams are investigating missing cross progression at this time.

Are you missing everything that should have carried over or just missing certain items? If you're only missing certain items can you give us a list of what items you are missing?

Hi @Human6412 and welcome to our Siege forums!

I'm sorry to hear about your issues with cross-progression. Our team is currently investivating all reported issues and as soon as we have any updates, we'll post them on the forums.

I've checked your profile and it looks like you received all your items now. Could you please confirm if this is true? Let us know if you need anything else! ...

Hi @StelfBoneZpc and thanks for reaching out!

After checking your account, I can see that everything should be synced up correctly on 10th Dec 2022. Could you please provide us with a screenshot showing your progress missing here? It will help us to take a closer look at this, thanks!