Rainbow Six Siege

Rainbow Six Siege Dev Tracker




15 Dec

Comment
    Ubi-Auron on Support Forums - Thread - Direct

Hey @jmanyas and welcome to our forums!

I'm sorry to hear about your issues with redeeming the charm for the previous season. Sometimes the reward might be delayed (up to 48h). However, since it's already been over a week, the charm should be with you now.

Let us know if you've received it and if you have any other questions, thanks!


14 Dec

Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @AkiGonzu! If you are still running into any issues with missing operators from your purchase for the Deluxe Edition, please reach out to our support page here to investigate this further with you one-on-one.

Comment
    ubi-smash on Support Forums - Thread - Direct

@Gentlecem Hi there! Sorry for the late message to your post. Platform accounts can be unlinked from a Ubisoft account at any time. However, if you decide to link a platform account to your Ubisoft account again in the future, you will only be able to re-link the same platform account you initially connected to your Ubisoft account. However, we can look more deeply into linking the correct PlayStation account to your Ubisoft account. Just keep in touch by reaching out to ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Hiya @yxnxs_, and thank you for reaching out to us here on the forums! If you see a difference in content between accounts after ensuring your consoles are correctly linked, you can reach out to us ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Howdy @RabidVizsla24, and warmest greetings to the forum! I wanted to check if you are still running into any trouble with accessing Rainbow Six Siege on your console at this time. If so, please keep us posted here on what you are seeing when trying to matchmake; if any errors appear when trying to do so.

Comment
    ubi-smash on Support Forums - Thread - Direct

Hello there @TeamSolidZeros! I am sorry for the belated message! If you are still missing any of the operators from the Deluxe Edition purchase on Steam, please reach out to us on our page here to look over this with you further. T...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @nOrad, thanks for reaching out to us here about this, and welcome to the forums! Sorry to hear that you are having this trouble with BattlEye. If you have not already tried this method on the BattlEye page: (https://www.battleye.com/support/faq/), I would check to see if the Driver Verifier: (https://learn.microsoft.com/en-US/troubleshoo...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Greeting to the forums @Sakiil. Our apologies for the delay in getting back to your post. Please know that response times may take longer than usual due to higher contact volume, but our support team will get back to your ticket as soon as possible. I see that the team has gotten back to you in one of your tickets, but you also have more than one created. I would advise keeping communication in your initial support case to avoid any further delays in getting back to you promptly. You can update the previous support ticket on your account page under My Cases. We thank you for ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @BramB5807, sorry to hear that this has been an issue for you during ranked matches. If you have tested if you are still seeing this problem in Ranked after the changes made, I would recommend checking out our connectivity guide to ensure there are no interferences that could be the problem. However, this is not to suggest any internet issues on your side but to ensure that the Rainbow Six Services and your Internet Service are communicating correctly. Please keep us posted if you continue to see the same behavior after trying this out and if you have any questions, pl...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @SinisterSnake77, and welcome to the forums! Apologies for the late message, but if you are still experiencing any connection issues, let us know what platform you are playing on and the error you are seeing, so we can check this out further.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
[[topic:post_is_deleted]]
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for reaching out, apologies for the delay and to see you've been unable to purchase credits.

If this is still the case, please try the following;

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Deadline-MOON,

Apologies for any confusion with our response to your case.

We advise players to refer to the forum for updates when available, this doesn't necessarily mean we have created a post on the back of your case as for mass, under investigation issues, one tends to already be available and we're already actively providing updates.

As we're a little behind here due to the volume of contacts, we haven't yet been able to collate all reports into one thread, but this will be coming over the coming days and any news will be shared there w...

Read more
Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello there @LittleAstro,

Please note that you’ve posted this on the English Discussions. If you are okay with receiving responses in English here, could you please translate your post for us? This is because we try to avoid automatic translation tools where possible to try to avoid potential misunderstandings. Instead, we feel it’s better for our players to speak to support agents and other players who also speak their preferred language.

If you’d prefer to start a ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us guys.

We are experiencing busier than usual volumes via our Support Channels at the moment so kindly ask that you hang tight and we'll respond to your case as soon as we can to look into this further.

Apologies for the delays and inconvenience caused!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Danigimr,

Thanks for reaching out!

We have been experiencing some server degradation but everything should be up and running at the moment.

Are you still having issues at all?

If so, please could you ensure you've given all of the steps in our connectivity guide a try and let us know how you get on?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello guys,

Thank you for reaching out, sorry to see you're missing your credits.

If you are still missing your credits and have a successful transaction on your statement, please could you reach out to us via our Support Site, Facebook or ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @Aimless-___,

Thanks for reaching out.

As per @Ubi-Boost's response, please could you open a ticket with us so we can look into any missing content?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Apologies for the delay!

Thanks for noting this is resolved @born-corp !

Just confirming this is still the case and the issue hasn't cropped back up at all?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @FerZiito_ ,

Thank you for reaching out.

When creating a post and selecting tags, we kindly ask that you tag only the platform(s) that apply to you, so assist in our investigations.

As for the error you're receiving - could you elaborate on this?

Do you receive this when inviting one specific or all friends?

Are they on a different platform or the same one as you?

The more information on the issue we have, the better we can advise further.

Thank you!