Stellaris Dev Tracker

Does it matter if it is in fullScreen, borderless or windowed?


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .  

In your Steam Library right-click on this game and choose Properties. In the Launch Options line, paste this in there:

-dx9  

That exceptions log shows the crash is in your AMD video driver. So the issue may be there or in that card, not the game.

Check you have the very latest
http://support.amd.com/en-us/download  

This forum is called Tech Support. It has a sister forum called Bug Reports. Do you see that above?

If so, I'm suggesting you make a ne wthread in there to report this as an apparent bug.  

bullsx2 said: After I get another prompt for something called Explorer.exe

That's part of Windows FYI, nothing to do with us or this game. You may have a Windows problem causing that.

But you are only getting this problem with one particular galaxy, is that right? Others load okay, you can start a new one okay?

If so was that galaxy started under the current patch, or some previous one?  

New DLCs cannot work with older patches. You have probably opted into 3.5.4 in the Steam Betas tab for this game; if so opt out of all betas there and you'll be on the latest patch and the DLCs should work.


The other possibility is if you are running our launcher in standalone (non-Steam) mode. This game is no longer supported on that platform and no new patches or DLCs are available there. You'll need to run it from Steam instead.  

I see, I guess it must be a bug then. Please add to the referenced bug reports thread. Thanks!  

You have two separate crashes showing in that dxdiag.

One is in VCRUNTIME140.dll which means it is bad or not up to date. Run this Windows repair tool:

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista. ... Read more

What if you make a new Windows user on this machine and log into it with that - does it still happen (or rather not happen)?  

Skodkim said: Also made sure that there's an exception for c:\program files (x86)\steam\steam.exe in Bitdefender (and tried while it was entirely turned off).

But it's not Steam doing it, it's this game. Is stellaris.exe also exempted there?  

Do any of your players have an ASUS computer? If so, it is possibly this is due to an MP 'helper' app from them that can cause this to our games. We don't mention that app's name here, for obvious reasons.  

Is there a Documents/Paradox Interactive/Stellaris/screenshots/ folder at all?

Is that folder local or on OneDrive?

Does f12 work for a Steam screenshot?  

I can't explain how you could have played using Toxoids with 3.4.5 before, but that's clearly not the case now!

You could check with the good folks in User Mods on how to remove the requirement for that DLC from the save game file.  

Toxoids need the patch it was released with, 3.5  

mennight said: Hello,

I have exaclty the same problem. Do you have a solution ?

It's unlikely you do have the same problem cause, the game and its MP is different to 2 years ago. That's why we ask folks to start new threads, not re-open old ones.

Which edition do you have, and do your opponents have?  

Has this game ever worked on this machine? Or never yet?

We see some Bluescreen events in that dxdiag, which indicate a Windows, driver or hardware fault. Have you seen those happen, are they associated with this game or something else? Next time you get one, record he text on that screen for us.

And you should unload Sonic Studio, or prevent it running at boot time then reboot.


Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log  

gustojs said: I'm unable to find the PM feature but I can confirm it gives the 246 error on a wide range of tried Nord VPN servers. Works fine when not using it.

Click on SolSys next to their post here, Start Conversation.  

SmallGiant891 said: What do you mean "unloading" ?

If you see it in your task bar, right click on it and choose Quit or Exit.  

What species do you believe you own the expansion for, but cannot see in the game?

You can see what DLC each species comes in here:
https://stellaris.paradoxwikis.com/Species  

Do try unloading GeForce Experience before starting the game.

This game is multi-threaded but one core will typically carry more load than the others; however there are Windows settings that can change that. Are you seeing anything in Task manager in that area; say one core doing everything and no others doing anything?