Trackmania

Trackmania Dev Tracker




20 Sep

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi rellort1, thanks for reaching out to us and welcome to the forums.

Is it possible you could record a clip of this for context please so that we can send this to the team?

Thank you.

19 Sep

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello Faulty-Brain,

In order to better help you after you have tried our troubleshooting with no success, could you please list here in the form of bullet points what kind of issues you have been having in the game, then we will be able to investigate each one and report them to the dev team after gathering enough information.

Thank you for your help with this.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi bingus9000, thanks for reaching out to us and welcome to the forums.

Are there only certain maps this happens on and are you able to post a screenshot of the message for us?

Can I also ask has this only started happening to your recently or since you purchased the game?

Thank you.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello iduonno,

I wouldn't necessarily disable your f-secure anti-virus, but if you go into its settings, can you make sure that it has whitelisted and enabled Uplay and Trackmania app / .exe files so that it does not see it as a threat and tries to block the game?

Let me know how you get on.
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Thank you everyone for helping us investigate what is causing these issues.

Please keep you logs crashes coming and thank you for your help with this so far, whilst we try to make improvements to the game
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hey Zaitsev_1337, thank you for reaching out to us.

The issue seems to happen for me to, thank you for bringing it to our attention, I will report this to the Trackmania team now.

17 Sep

Comment
    softyBcKK on Support Forums - Thread - Direct
Hello Priez,

Thanks for your report !
For now, trophies are only available on Time Attack servers, so that is why you are not winning anything in Laps.
We might add other modes later to the trophy system.

15 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by timwie-
Wow, I cannot believe I didn't realize that before making this post. Thank you! Not sure if other players will get as confused as I did.
Awesome to hear that you managed to get this sorted with the help of eyebo

Please reach back out if you need anything else.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by nity68
ok that work now wtf
Hey, nity68!

Are you still experiencing this issue?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Bmandk
Great to hear! Do you have any sort of timeframe we can expect this to be fixed in the game?
I am afraid we do not have a timeframe sorry.

12 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Faulty-Brain
Before this one update, everything was ok. After that no more. What's so difficult to understand about that? I was able to play Tm without any problems before the update and now it jerks every second map and from 30 players upwards, depending on the map. Sometimes less and always with more players. And of course I've tried all your tips, but if the error was produced by your update, you should get that under control and not look for problems with my system.
Completely understand, however as your issue is persisting could you please provide answers to the following question as requested

- On what maps do you notice the FPS drop?
- What... Read more

11 Sep

Comment
    UbiDork on Support Forums - Thread - Direct
Darki1993: That's fantastic to hear! Thanks for letting us know, Darki1993!

10 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by eFF_ecT.
Hi,

Thanks for the quick response.

With "I am able to fix it for myself by renaming my trackmania 2020 folders, it might be caused by one of the items." I meant...
That I renamed my D:\Documents\Trackmania2020 folder to D:\Documents\_Trackmania2020
So the game cannot find it at the next startup, so it recreates the folder with empty subfolders. This was quite handy as eventually I was able to track down the issue being the existence of this block or not.

It should be yes. I tried reproducing it again today, I am not able to trigger a crash anymore. That is so strange :/
I tried different things now, created the block again, also used the one I added above, none of them are causing any issues anymore...
...
Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by eFF_ecT.
Hi Nadeo,

When mapping, I wanted to calculate shadows to see how my map would look like. I received the following error:
Shadow computation disabled (mapping (BlockId doublons ?))

Afterwards, I was not smart to save the map, because when I tried to close the map and reopen it again, the game takes a while to load the map and then crashes (CTD).
When restarting the game, the game still crashes, even after I cleared my cache folder (in C:\ProgramData\TrackMania\Cache)

Here is a video clip of it happening: ...
Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by ForHarambe
hi im using my mother's budget laptop until my own is repaired. I searched for the anti-ghost thing you said and probably that's the problem. Thanks for the help.
Hey there,

I would certainly suggest trying a different keyboard to rule this out first of all.

Please let us know if the issue persists with another keyboard
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by goon.hoon
Hi,

I have been trying to figure this one for the past few days. My replays currently show no shadows although all settings is set to the highest settings. This is how the replays look now vs. before:

Any idea why? Is the graphics settings cached somewhere?


Specs:

Intel(R) Core(TM) i5-9300H, 8GB Ram, GeForce GTX 1650



Thanks!
Hey there,

This is interesting, can I check if anything changed with your settings or setup between both screenshots?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by clem_rpg
So this game have an apparent memory leak (that actualy lead to me being forced to reboot the game every hour else everything crash, even the PC itself sometimes)

The memory leak occure especialy online and when maps change a lot.
if you play offline (solo / editor) it's fine, no leak. if you play online on the very same map (without podium/map reload) for 3h you see memory going up very slowly (especialy as more people join/leave server) but overall it's managable.
But if you play, on a server with a decent amount of players and where map change every 5 - 10min (so most online servers), it goes up pretty quick and pretty badely too.

This TM only needs about 2.5 - 3GB of RAM to run itself no matters what you do.
Wi...
Read more

09 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hi guys,

Sorry to hear of the issue's you have been encountering, thank you for highlighting them in such detail.

To help the investigation on these would it be possible to link us some video's showing these issues that the team can use?

Many thanks in advance

08 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by RonQuiney
I have updated settings on a trackmania exchange site, so download link should work now
https://trackmania.exchange/tracks/download/3357

Video recording of said flickers and game settings as well. (Normally i set shaders to "High" and that do not produce flickers)
https://mega.nz/file/XJI2hC7Y#p8_flR...Ac2ylc2ShSoEAU...
Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by BloodRainbow_
HOLY **** RING THE BELLS I FIXED IT

At some point - I don't remember why - I downloaded dxcpl.exe, and I put Trackmania in the "list" (I guess it was to fix something but anyway), and then I uninstalled this dxcpl.exe. So I re-installed it again, I REMOVED Trackmania from the "list" in the program and TADA ! All is fine now. I just don't remember whyyy I needed this dxcpl.exe and why I used it for trackmania. Anyway. I'm so happy now !
This is fantastic to hear BloodRainbow_,

Thank you for sharing the solution you cam e to, it may help others in the same situation in the future ... Read more