EA_Illium Dev Tracker | devtrackers.gg

Comment

17 Feb 16:04 EA_Illium on Support Forums - Thread - Direct

Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.

If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information. If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.

EA Help on Twitter

...

Comment

17 Feb 16:04 EA_Illium on Forums - Thread - Direct

Hey @charliethegorila,

Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.

If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information. If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.

EA Help on Twitter

...

Comment

16 Feb 22:44 EA_Illium on Support Forums - Thread - Direct

@poisonous_peach Wanted to see if we are still running into issues?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

16 Feb 20:54 EA_Illium on Support Forums - Thread - Direct

@Doinggggg3 Does this happen on any game mode?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

16 Feb 20:53 EA_Illium on Support Forums - Thread - Direct

@zuuzu_uk I would recommend reaching out to our support to look into your account further.

EA Help on Twitter
https://twitter.com/EAHelp

Live-Support
... Read more

Comment

16 Feb 20:52 EA_Illium on Support Forums - Thread - Direct

Hi @pyhzxy,

We are unable to assist with account issues or actions on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts. You will need to reach out to them to have this looked into, it may take some time to see a response so be sure to keep an eye on your email.

If you have checked your ...

Comment

15 Feb 22:59 EA_Illium on Forums - Thread - Direct

@SirGentShiggy To confirm have you tried putting the desktop in a Clean Boot to see if this happens? If so would it be possible to get a DxDiag?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

15 Feb 22:48 EA_Illium on Support Forums - Thread - Direct

@Cejwej Wanted to confirm if you were still seeing issues?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

15 Feb 22:42 EA_Illium on Forums - Thread - Direct

@charliethegorila Wanted to see if you were able to find an answer to your question?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them ...

Comment

15 Feb 19:43 EA_Illium on Support Forums - Thread - Direct

@poisonous_peach Can you try logging into your account on help.ea.com to see check if we are able to?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

14 Feb 18:18 EA_Illium on Forums - Thread - Direct

@charliethegorila To confirm do you have a code to redeem?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

11 Feb 15:22 EA_Illium on Support Forums - Thread - Direct

@Cejwej Which platform are you on?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

11 Feb 15:18 EA_Illium on Support Forums - Thread - Direct

@Riley600 What was the message you were getting? Which platform are you on?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

10 Feb 21:55 EA_Illium on Support Forums - Thread - Direct

@UgotFLATLINEDBRO If we are unable to try different troubleshooting or workarounds, I would be happy to pass feedback along to our team about what you are experiencing.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
...

Comment

10 Feb 19:37 EA_Illium on Support Forums - Thread - Direct

@Delikadir07 To confirm did you get any error message when getting into the game? If not can try running a repair and relaunching?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

10 Feb 19:03 EA_Illium on Forums - Thread - Direct

Hey @Lordkoii,

We are unable to assist with refunds, account issues, Bans, missing content on Answers HQ. If you are wanting to find out more about how to request a refund we have a few help articles below.

Comment

09 Feb 21:01 EA_Illium on Support Forums - Thread - Direct

@Linden2768 Good to hear its working!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Comment

09 Feb 20:40 EA_Illium on Support Forums - Thread - Direct

Hi @UgotFLATLINEDBRO can you try going through our Advanced connecting troubleshooting guide to see if it helps?

Comment

09 Feb 20:38 EA_Illium on Support Forums - Thread - Direct

Hey @BlazinKiana Respawn is aware of a few different issues currently with Apex. I would recommend following along on their twitter for issues to be resolved. After if your having issues with the game freezing try the following:

Clear Cache:

Open System Settings on the HOME Menu
...

Comment

07 Feb 22:33 EA_Illium on Support Forums - Thread - Direct

@Linden2768 Wanted to check if you are still running into this issue?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

EA_Illium

17 Feb

Disconnected from server

Using pc codes on console

16 Feb

Apex will not let me log in with my current EA account

Apex legends infinie preprocessing PS4

skydive

Unban Request

15 Feb

Apex Legends Causing PC to Restart

Disconnected from server

Using pc codes on console

Apex will not let me log in with my current EA account

14 Feb

Using pc codes on console

11 Feb

Disconnected from server

Game logic errors and disconnects

10 Feb

Singapore server high ping - 250+ !!!!!!

Why do I have a padlock icon on my game modes (Apex Legends)

Battlefield 2042 Refund Request

09 Feb

I cant get passed the account email on the switch

Singapore server high ping - 250+ !!!!!!

Technical Issues on Nintendo Switch

07 Feb

I cant get passed the account email on the switch