EA_Mako

Hey @Midnight9746,

Sorry for the trouble here. Just to make sure you've seen it, there is an issue that's preventing those from going out. 

That is being looked into currently as reflected here and o...

Hey @NemesisPrime1984,

Were you logging into the game through Origin to check for those coins as well, or are you launching from Steam?

If you haven't already, try launching Apex from Origin to see if those show up for you then. 

If you're still not seeing them, the system may be just doing a bit of catch-up from earlier. If that takes more than 24 hours to appear in-game, just ...

Thanks for the reports, folks. This is something we're currently looking into. 

Hey @wzi2yx_,

I'm afraid the language you've posted in is currently not supported on Answers HQ. At the moment you can get help here in the following languages:

• English
• ...

Hey @haaruwu_,

Currently I believe that option does just link to their PSN profile instead of allowing a report. That's something we're looking into, though I don't have a timeline for when you can expect that to change.

In the meantime though, you can always report through this webform as well: ...

Hey @IMightKickAss,

We're still currently looking into a number of connection-related errors, including code:net. 

This is a fairly broad connection error however, so it may not hurt to check through some of the basic connection troubl...

Hey @PotatoMateBOI,

If you've already gone through the process to link your Prime Gaming and EA Accounts but still aren't seeing those skins, I would ...

Hey @UltraSag3mOdE,

This is not something we're able to look into on the forums. Our Terms of Service team reviews all appeals and has the final say for any account actions.

If you've already appealed this multiple times and they've mentioned we won't be reviewing it again, I'm afraid we won't be able to change that via the forums.

If they haven't yet said that additional appeals won't be reviewed, you're welcome to send in another one here: ...

Hey @pookieIsOK,

I'm afraid there is currently no cross-progression for Apex, meaning your content will only be available on the platform where it was originally earned.

This is something the developers are working on but is likely still a ways off at this point, sorry. 

Hey @DarxFox2!

If those coins still haven't shown up for you after about 24 hours, please reach out to an advisor so we can make sure you get them.

They'll need to verify some ...

Hey @jamesrose22,

There is a bit more activity currently due to the new event today, so those purchases may be taking slightly longer than normal to appear.

If the coins haven't shown up after 24 hours, please reach out to an advisor so they can look into this further.

Yo...