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Thanks for letting us know what did the trick @Popa2caps!
Does that also help out if you follow all the steps in this article, ...
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Thanks for letting us know what did the trick @Popa2caps!
Does that also help out if you follow all the steps in this article, ...
Read moreHey @Moist_Dr_Shekel,
While it's not the only method we use to address this kind of behavior, we have recently expanded the reporting options in-game as well.
If you get a chance please be sure to report them as that'll help on an individual basis as well as letting us further refine other systems in place.
This particular option would fall under the Gameplay Disruption > Inactive During Match section if you've not already been using it, thanks for the concern about this!
Hey @Kristjansen_SW,
Looks like this may have slipped by just as you were writing your initial post, but as Kent mentioned I'm afraid this is not something we're able to review on the forums. Please check out the link prov...
Read moreHey @R3N3GADE-JOK3R,
When we send out a notification for account actions like this you should see the general reasoning as you've mentioned here.
The information does not get too detailed beyond that as that would help those who wish to bypass our detection methods have an easier time of doing so.
That said however, if you ...
Read moreHey @031567,
Can you make sure that you've all checked the relevant options in the privacy section of your EA Accounts?
While you should be able to use the EA ID to find your friends regardless of platform, if you're searching by other usernames or gamertags you'll want to be sure those options are checked as well.
We're seeing some similar reports and are looking into the situation b...
Read moreHey folks, we are looking into some similar reports on the issue.
For now, can you make sure that you've checked all the relevant boxes in the privacy section of your EA Account?
By default you should be able to use the EA ID to find your friends, but if you're searching by PSN or Xbox usernames you'll want to be sure those options are checked.
Thanks for giving that a try while we're checking into things here!
Hey @GodzenTV,
We're aiming to address this better in an upcoming patch, per a recent Reddit comment which I've quoted below. Thanks for the continued patience in the m...
Read moreHey @0HMYGODRONNY,
I'm afraid we're not able to review bans via the forums.
If you open a case through the information below, our Terms of Service team can absolutely review the situation and take another look for you.
https://help.ea.com/en/help...
Read moreHey @CompleatBeet,
This is a concern that's definitely on our radar, though I don't have any updates yet I'm afraid.
While not as convenient for sure, do keep in mind that players can also be reported through ...
Read moreThanks @BradyAstra! It seems that's just having you go through a couple additional steps, sorry for the confusion.
Are you able to just click the Show All Topics option? You may need to click it a couple times, but one of those topics should be:
I want to dispute my ban or suspension
If you select that option, you should see this version of the page.
Can you check t...
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@d3_Faalt Happy to clarify, good luck with the climb! 
...
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You should be able to follow the steps in the link below to open a case.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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Hey @BradyAstra,
Are you just filling out the webform as described here?
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
The email option should be available further down the page if you've gone through those...
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Hey @grainykin,
This is not something we're able to provide on the forums.
Please check out this page for all the information on tournaments. If you have any additional questions feel free to reach out to the email address linked at the bottom of the page, thanks!
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