Ubi-Borealis

Hello again @Momentyne!

The development team have been taking a closer look at your report, and would like to collect some additional information from you.

The team would like to know if you have disabled your Mini Quest Log Interface. You can check this in "Options > Interface > Mini Quest Log." If you have disabled your Mini Quest Log, please could you enable it to check if this resolves the issue?

If you're still unable to use TAB to open the Quest Log when the Mini Quest Log Interface has been enabled, please don't hesitate to updat...

Hello there @Mr-Ronnie!

The development team have been taking a closer look at your report. They've noticed that you haven't interacted with the cart as part of the world event, which could be what is preventing you from completing the mystery.

There are three objects you will need to interact with as part of "Aegir's Daughters." These items are the boar in front of the cage, the boat in the giant cauldron and the cart on the roof of a house.

Can you let us know if you've been able to find the cart on the roof? If you've been unable to...

Hello there @bielik01!

Thanks for reaching out to us with an update. That's definitely strange. I just checked this out on my own console and I was able to see an indicator in the bottom-right corner that the Modern Day Settlement set belonged to the Modern Day pack (similar to the Knights of the Round Table set you show in your video). Are you still missing the indication of it being part of the Modern Day set?

I'll pass your report along to the development team in the meantime for them to take a closer look at. Have you only noticed this for ...

Hello there @Ryuga89!

I'm sorry to hear that the Berserker Pack has not been added to your account after completing "Family Matters." You may not be able to use some of the items until you've progressed further in the story. For instance, you won't be able to use the Berserker mount until you unlock your stables, or place any of the Berserker Settlement decorations until you find your settlement in England.

If you've spoken to Gunnar and haven't yet received the items, I'd recommend ...

Hello there @bielik01 & @TheNorfolkian!

It looks like this item was removed from the game following ...

Hello there @SteveZ_Pun!

I'm sorry to hear that Ulls Statue doesn't show as owned in Reda's Shop, despite the fact you've already purchased the item. I can see that the development team are still investigating this issue further, and that your previous reports regarding the Berserker items have been included in this. I've now passed on your report regarding Ulls statue as well.

If you notice any other items you have previously purchased show as available to purchase from Reda's Shop, please don't hesitate to share your report with us so we can...

Hello there @DarthSloth89!

I'm sorry to hear that you've encountered some trouble with your cargo capacity. The development team are aware of an issue wherein ...

Hello there @kolliasl21!

I'm sorry to hear that you've been encountering crashes following the TU 1.3.0 update. Thank you for taking the time to share your experience with us, and for letting us know more about the troubleshooting steps you've already tried.

To help us to investigate this issue further, it would be helpful to take a closer look at your system files. We are unable to view these files within the forums. Please can you ...

Thanks for letting us know that you've tried the troubleshooting steps, @sh*tpickl3. I'm sorry to hear that the issue still persists.

To help us to investigate further, it would be helpful to view your system files. I recommend that you ...

Hello there @MaeBell_16! Welcome to the forums

I'm sorry to hear that you've had trouble completing the cairn in Hamtunscire. I have vivid memories of completing this one myself, and it definitely took a lot of time

You've menti...

Hello there @NicePenner!

I'm sorry to hear that you've had some trouble redeeming your season pass. As mentioned by @bielik01, there should be a leaflet within your game box which has a code for the season pass. Can you let us know if you've been able to find and redeem the code successfully?

If you're s...

Hello there @GLADI8ORDUDE!

Thanks for taking the time to share your report with us, and for including a video. That definitely looks like strange behaviour to me. Just to confirm, are you still able to interact with the brawler NPC to progress with this world event? Or has this issue prevented you from continuing with the mystery?

If you are able to continue with the world event, do the rest of the NPCs return to their previous actions, or do they remain huddled up together?

Thanks! ...

Hello there @ShinobiKatri! Welcome to the forums

I'm sorry to hear that you've been unable to locate The Deer. Thanks for sharing your report with us.

To help us to take a closer look at this, would you be able to capture a video which shows the following:

• Your Order menu, showing that you haven't yet defeated The Deer, and that he is available to be assassinated.
• Your location in-game, showing that The Deer is not in the location to be defeated.

I'd recommend uploading the video to a sharing platform, such as YouTube or Goog...

Hello there @xStock23!

I'm sorry to hear that you've encountered trouble when purchasing Assassin's Creed: Valhalla. For security purposes, please note that we are unable to handle store queries within the forums. I recommend opening a support ticket, and a member of your regional support team wil...

Hello there @Creed4life2021! Welcome to the forums

I'm sorry to hear that you've been unable to start rebel missions in Francia. Thanks for taking the time to share your report with us.

To help us to take a closer look at this issue, would you be able to send us a video which shows the following:

• Your current quest log, showing all of your active quests
• That you are unable to interact with Pierre or any of the rebels to select a rebel mission

I'd recommend uploading the video to a sharing platform, such as YouTube or Google D...

Thanks for reaching out to us with an update, @firefox-GER. I'm sorry to hear that the fire from your torch has disappeared again. If you're able to provide us with any videos or images that demonstrate this issue in-game, this would be very helpful for further investigation.

If you play on PS4, you should be able to capture a video directly in-console and upload it to YouTube. You can also capture images as well. If you use the photo mode in-game, you could also capture an image this way and it will be uploaded to the ...

Hello there @Ml12344610! Welcome to the forums

I'm sorry to hear that you've lost your save data after restarting the game. Thank you for taking the time to share your report with us.

Have you been unable to access any of your cloud saves? Please note that if all of your save data has been lost, we may not be able to recover it for you. If you are still missing all of your save data, p...

Hello there @jamesp347! Welcome to the forums

I'm sorry to hear that you've been encountering trouble with consistent thunder in-game. Thanks for sharing your report with us, as well as when this issue was resolved for you. I hope this can help other players who may have encountered constant thundering in-game.

If you encounter any further trouble in-game, please don't hesitate to reach...

Thanks for reaching out to us with an update, @Kennyannydenny! I'm glad to hear that the issue has been resolved

Thanks for sharing your report with us, @KalleKala82. I'm sorry to hear that you've encountered trouble with fire damage in-game.

The "leap" you're describing sounds very similar to a teleporting issue that has been reported to the development team. As the name suggests, Eivor will "teleport" a short distance away suddenly, usually in the direction being travelled. Generally, you should be able to continue moving as normal after the teleport. The team are investigating this issue further, and any future updates regarding this teleporting issue will be ...