Ubi-Borealis

Thanks for trying those troubleshooting steps for us, @W0Ifie1996. I'm sorry to hear that your trophy hasn't triggered. I can see that @Ubi-Thrupney...

Hello there!

I apologise for any confusion that was caused within this thread. I can confirm that we have reported longer loading times on PS4 to the development team, especially between the transition from River Raids and the settlement. The team are still investigating this issue further, and we don't yet have any updates to share with you.

Once we have any new information from the investigation into longe...

Hello there @TheNorfolkian!

Just to let you know, I've merged your two threads about this issue together so we can keep all reports in a single thread. I've changed the title to match your most recent thread, though, as you mentioned you wanted to create a thread that addressed this issue following TU 1.3.0 and TU 1.3.1. If you'd like me to change the title again, please let me know what you'd like it to be!

Thank you for continuing to update us within this thread about whenever this issue has occurred for you, and for including videos. We'v...

Hello there @Bharstine07! Welcome to the forums

I'm sorry to hear that you're experiencing crashes when taking part in River Raids or exploring Francia. Thanks for taking the time to share your report with us.

If you haven't already, can you please try these basic console troubl...

Hello there!

The issue with challenges and statistics in Ubisoft Connect not tracking as expected should now be resolved! It may take a short period of time for your challenges/stats to update, but they should soon show the correct amounts.

We apologise for any inconvenience caused by this situation. If you notice that your challenges/stats are still not u...

Hello there!

@blacktiefamily - Thanks for sharing that video with us. Just to confirm, is this a video you created yourself, or is it a video you found created by another player on YouTube? We can then include this information in your report.

...

Hello there @Acreades! Welcome to the forums

I'm sorry to hear that you've had trouble dropping down into the cellar in Alrekstad. Thanks for sharing your report with us. ...

Hello there @TRS-SilencE! Welcome to the forums

I'm sorry to hear that you're encountering trouble when launching Assassin's Creed: Valhalla on multiple monitors. Thanks for taking the time to share your report with us, as well as for letting us know that this issue only occurs when using the multiple monitor set-up.

I'd recommend ...

Hello there @michigan221fan! Welcome to the forums

I'm sorry to hear that you've been getting stuck in walls and floors whilst taking part in the new River Raids. Can you let us know the locations where these incidents occurred?

If you have any videos that show this behaviour happening in-game, would you be able to send them to us so we can forward them for a closer look? I'd recom...

Hello there @CaptainRaffles! Welcome to the forums

I'm sorry to hear that you're having trouble accessing the new River Raid content. Just to confirm - have you completed all River Raid quests that were currently available, such as "The Sword of Saint George?"

As these quests follow a chronological story, you may not be able to access the later River raid quests until you complete ...

Hello there @Pedroguii! Welcome to the forums

You're currently within the English Player Support forums. Would you be able to offer a translation of your post for us?

Alternatively, if you'd like to receive support in Portuguese, I would recommend ...

Hello there @tomliviu!

I'm sorry to hear that you've been experiencing crashing whilst playing Assassin's Creed: Valhalla. Can you let us know if these crashes only happen during River Raids, or have they happened when taking part in other activities?

Please note that the crash reports you have been submitting are sent to a different team to ourselves, so I am afraid we are unable to access or view those. If you haven't already, can you please try ...

Hello there @Bandycoot55!

I'm sorry to hear that you're having trouble collecting foreign supplies. Just to confirm, are you only able to collect 50 supplies at a time, despite having room for up to 400?

Would you be able to send us a video which demonstrates what happens when you try to collect more than 50 supplies? We can then pass this along to the development team for further investigation. I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this...

Thanks for trying those troubleshooting steps for us, @ItalianPastry. I'm sorry to hear that the issue persists. When the crashing occurs, do you receive any error messages from the Xbox console at all?

Would you be able to send us a video which demonstrates the crash occurring in-game? We can then forward this to the development team for further investigation, to see if they're able to find what could potentially be causing the crash to occur for you along the Erriff River. I'd recommend uploading your video to a sharing platform, such as YouTube or...

Thanks for the update, @inxcognito! I'm glad to hear that Valka has returned to the settlement

If you encounter any further trouble, please don't hesitate to reach out.

Thanks!

Thank you for sharing your additional feedback with us, @BlueSenna. I'm sorry if this issue has caused you any confusion. To my understanding, the River Raid quests have a chronological story, which is why you are required to complete the River Raid quests within England about Saint George before you can progress with the newer content.

We have passed on the feedback shared within this thread about making it more clear that you will need to complete the Saint George River Raid quests before you are able to continue with River Raid quests that take you b...

Thanks for the update, @Alexromanoid! I'm glad to hear that your crashing issues have been resolved If you encounter any further trouble whilst playing Assassin's Creed: Valhalla, please don't hesitate to reach out

Thanks for sharing your experience with your Jomsviking, @B00MSIE. It's definitely possible to get your Jomsviking to level 5, @Bluecaboose82...

I apologise for my delayed response, @Momentyne. Thanks for taking the time to capture a video for me! It doesn't look like there are any conflicting inputs there at all, either when you use Tab or switch to the "]" command.

I've passed your report along to the development team for a closer look. If they require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out for any future updates within the ...

You're welcome, @GLADI8ORDUDE!

In the meantime, if you have any further questions or concerns, please don't hestiate to reach out