Ubi-Borealis

Hello there @Wettek98, @Zireael-1138 & ...

Hello there!

I've merged together some reports about Ubisoft Connect challenges not updating as expected on 17 September, 2021, into a single thread. Thank you for taking the time to share your reports with us.

We've been notified that there is some ongoing degradation currently with Assassin's Creed: Valhalla which could be preventing your stats from updating correctly. The team are aware of this issue and are working towards resolving this as soon as they are able to. Once we have any updates to share with you all, we will let you know within this thread.

Thank you!

Hello again @Grand_310!

The development team have been investigating your report further, and they have so far been unable to reproduce the issue during testing.

Can you let us know if you purchased the Isu tattoo from the Animus Store, or if you purchased it from Reda's Shop using Opals?

If you can provide us with as much information about the events that lead up to the duplication occuring, that would be very helpful for the team in reproducing this issue.

Can you also let us know if you're able to reload an earlier save from...

Thanks for providing more clarification to your feedback, @Freestepper. I've spent quite long on some of the River Raids myself, and can understand how losing all that progress due to a crash could cause frustration. I've passed on your concerns to the dedicated team for further consideration.

If the ability to save during a River Raid is to be introduced to the game, this will be communicated within the ...

Thanks so much for that video, @veico_cm! I've passed your report along to the development team so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread.

Thanks!

Hello there @ItalianPastry! Welcome to the forums

I'm sorry to hear that you're encountering crashes when raiding on the Erriff River. Thank you for sharing your report with us.

If you haven't already, please can you try ...

Hello there @Freestepper!

Thank you for taking the time to share your report with us. I'm sorry to hear that you've been experiencing crashes during River Raids.

Please note that the ability to not save during River Raids is working as intended, as it increases the risk and reward of the raids. The only way to save the loot you've collected is to return to the settlement. I'll pass on your feedback about being able to save during the raids to the dedicated teams for further consideration. If this feature is to be added, it will be shared in the...

Hello there @veico_cm!

I'm sorry to hear that you've been unable to unlock "Stinky but Deadly." I can see that the development team are currently investigating this issue further. I've passed on your report to them so they can take a closer look as part of the ongoing investigation.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

Hello there @St3fan0n3! Welcome to the forums

Thanks for taking the time to share your reports with us. I'm sorry to hear that you've encountered trouble with the blacksmiths.

The development team are aware of an issue wherein players are unable to upgrade/downgrade trousers at the blacksmiths if they own too many pieces of gear. ...

Hello there @morphasm!

I'm sorry to hear that you're missing the new High Elf pack from your inventory. There can sometimes be a short delay between purchasing the items and receiving them. Are you still missing them?

If so, please can you send us a video which shows the following:

• You have successfully purchased the High Elf pack from the Animus Store. You can check this in "Owned" content.
• The items are missing from your inventory.

I'd recommend uploading the video to a sharing platform, such as YouTube or...

Hello there @sh*tpickl3! Welcome to the forums

I'm sorry to hear that you're encountering freezing issues when launching Assassin's Creed: Valhalla. Thanks for sharing your report with us.

If you haven't already, please can you try these ...

Thanks for the clarification, @bielik01! You're correct - they're nowhere to be found (at least in my own inventory). I can only see my total when speaking to Pierre. I've notified the development team regarding this issue. If we require any additional information, we'll reach out within this thread.

Thanks!

I'm sorry to hear you've had trouble sharing a video with us, @Antzatthepub. It would be helpful for the development team to see the issue in-game for further investigation.

To share a video with us, I'd recommend uploading the footage to a sharing platform (such as YouTube or Google Drive). This will allow you to post a shareable link within this thread we can take a closer look at.

Could you give this a try for us? You should be able to upload videos to sharing platforms from your phone. You can also ...

Thanks for providing us with some more information, @Bansheedragon75. Just to confirm, this issue first started 7th September, 2021, following the release of ...

Hello there @TheNorfolkian!

Thanks for sharing your reports with us about issues you've encountered during the new River Raids.

As mentioned in some other threads we've been conversing in, the additional gear and weapons that have appeared in certain rivers will be revealed as you prog...

Thanks for that information, @Grand_310. Your report has been passed along to the development team for further investigation.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the ...

Thanks for clarifying that extra information for me, @TheNorfolkian. I've passed on your report to the development team so they can take a closer look at this. If we require any additional information from you, we will reach out within this thread.

In the meantime, please keep an eye out within the ...

Hello there @veico_cm!

Thanks for taking the time to share your report with us. I'm sorry to hear that you've encountered some issues in-game.

To help us to take a closer look at your mysterious XP icon, can you please send us a video which shows the following:

• The XP icon appearing in the HUD in-game.
• Your inventory screen, showing if any boosts are active. You can check this in the top right-hand corner of inventory menu. Please hover over any icons so all information is displayed.
• That you have not purchased the pe...