Ubi-Borealis

Ubi-Borealis



29 Mar

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @FairlySeeU! Welcome to the forums 🙂

I'm sorry to hear that you're encountering trouble with the Hugr-Rip resetting once you reload a save. Would you be able to provide us with a video that demonstrates the reset that happens when you reload a save? We can then pass this along to the dedicated teams for a closer look.

I'd recommend uploading this video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @XoyaEJB! Welcome to the forums 🙂

Thanks for sharing your experience! I'm glad to hear that you were able to resolve the issue once you pledged to Grantebridgescire.

Have you tried pledging an alliance to the other region available to you, ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Sputnik2020!

I'm sorry to hear that you're unable to progress in "The Mysterious Berserker" due to Njal not spawning in the correct location. Thanks for providing images, and for letting us know what troubleshooting steps you've tried. I also appreciate you trying different save files as well.

I've passed your report to our dedicated teams so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out for any future updates within the ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @blahblahbenblah! Welcome to the forums 🙂

I'm sorry to hear that you're having trouble progressing in "The Warlord's Daughter." Would you be able to provide us with a video that shows you're unable to interact with the blacksmith once all of the enemies in the surrounding area have been defeated?

I'd recommend uploading the video to a sharing platform, such as YouTube or ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @SaqMadik777! Welcome to the forums 🙂

I'm sorry to hear that you had some trouble starting "Siege of Paris." Thanks for sharing an update with us, and for letting us know that you've been able to start the content after installing your additional content.

If you require support with anything else, please don't hesitate to reach out!

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Caue_Guion!

I'm sorry to hear that your saves are becoming corrupted. Would you be able to provide us with some more information about this?

  • Can you confirm that you have the latest Title Update installed on your platform (TU 1.5.0.1)? You can check this in the bottom right-hand corner on the main game menu.
  • Are all of your saves showing as corrupted, or only some of them?
  • Are you receiving any error messages or pop-ups when trying to create a save file?
  • Are you able to save at all? Or do any saves yo...
Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing those workarounds, @bielik01! Indeed, sometimes giving stuck NPCs a push using a mount or by throwing objects (even corpses) at them can cause them to be "re-adjusted" onto the correct path. It could be worth trying this to see if this causes Einar to move.

I'd like to assure you that the dedicated teams are looking into this issue with "The Scholar and the Sunstone" quest as well. Any future updates regarding this quest will be made available within the ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @AssassinGuy86! Welcome to the forums 🙂

I'm sorry to hear you're unable to get rid of one of your quest notifications. Just to check, are you checking your quest log in Ravensthorpe or in another region (such as Svartalfheim)?

I'd recommend travelling to the Settlement and checking your quest log to see if you can clear the notification here. We're aware of an issue where if you're in a dream (such as Asgard, Jotunheim or Svartalfheim), you won't be able to view quest notifications for outside of the dream (such as in Ravensthorpe).

If you have ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Ghost_LeaderBG!

Thanks for providing us with that video. I've forwarded this to the dedicated teams so they can take a closer look at why your "Hiking Spirit" challenge might not be unlocking as anticipated.

If we require any additional information from you, we'll reach out within this thread. I understand that it's not ideal, but it could be worth trying the workaround suggested by ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for confirming that for me, @bielik01. I'm glad to hear that the notification is gone for good after being checked in Ravensthorpe.

I've passed on the reports about being unable to clear Ravensthorpe Quest notifications whilst in Svartalfheim to the dedicated teams so they can take a closer look at this. If we require any additional information from you all, we'll reach out within this thread.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @SpirantCrayon22!

I apologise for the delayed response. The dedicated teams have been notified that a friendly Jotun can be chosen as a target in some of Reda's daily contracts (such as Foreign Attacker), and they're looking into this issue further.

Any future updates will be made available within the ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Thedrakehunter! Welcome to the forums 🙂

I'm sorry to hear that you've encountered some trouble when purchasing the Shinobi gear trousers. If you have been charged twice the amount of Opals for this item, then you will need to create a support ticket so our team can take a closer look at your account. You can create a support ticket in the following ways:

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @MOuRos_!

I apologise for the delayed response. Thanks for sharing an update with us, and for letting us know that you've been able to successfully purchase Assassin's Creed Valhalla. 😄

If you encounter any further trouble, please don't hesitate to reach out and we'll do our best to assist you further.

Thanks! 😊...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I'm sorry to hear that you are experiencing crashes on Xbox whilst playing Assassin's Creed Valhalla. Thank you for taking the time to share your reports with us.

If you haven't already, we would recommend that you first try some basic console troubleshooting steps for the Xbox One. These steps help to tackle a number of common causes behind technical issues in-game, such as crashes. I would also suggest performing a clean installation of the game, as this will help to ensure there are no missing or corrupted files that could be causing the crashes.

If you are still experiencing crashes after trying these steps, please can you provide us with the follow...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing your experience with us, @bielik01!

Just to clarify, was the first time you woke up spoiler? And upon waking up and returning to Ravensthorpe, were you able to clear the quest notification for "Restless Dreams" successfully? Or has th...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @ahmetbatuhand1!

I apologise for the delayed response. I'm sorry to hear that you've encountered some trouble when trying to open a support ticket. I've now created one for you, that you can find by logging into the ...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @alexsadi! Welcome to the forums 🙂

Can you let us know if you're able to view your photos by following this link to the new Assassin's Creed Odyssey photo mode page?

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @reinhart669!

I'm sorry to hear that you're having trouble locating the Asgard head tattoo design. Just to check, have you used all of the boasts available at the arena? I'm aware you can earn rewards, such as tattoo schemes, after using a boast for the first time.

If you have used all of your boasts already, and still haven't unlocked the Asgard head tattoo scheme, would you be able to provide a video or some images which show the following:

  • That you have used all boasts at the arena at least once, and unlocked all of...
Read more