@Poo_Blues17 Those system files could help the investigation of this issue! If you can send them to us, you'll need to contact my colleagues over at the Ubisoft Support. Here are the links you can use to contact them privately on whichever platform you prefer:
- Ubisoft Support website: ...
Hey there @Schleiereule_ and welcome to the Ubisoft Discussions!
I'm sorry to hear that you haven't received the credits you purchased on R6S. As I can see that you have already waited 24h for your order to appear, I'd recommend contacting my colleagues over at the Ubisoft Support. Here are the links you can use to contact them privately on whichever platform you prefer:
- Ubisoft Support website: ...
Hey there @Dazthetaz69-0 and welcome to the Ubisoft Discussions!
I understand you have been able to connect to the online services of R6S due to an error code. To attempt to fix the situation, I'd recommend changing the "UseProxyAutoDiscovery" value from 0 to 1 in GameSettings.ini file, as this seems to have worked for other players!
Hey again @Poo_Blues17!
I'm sorry to hear that changing the Game Settings file didn't work for you. Please be assured that this situation has been forwarded to the dedicated team, who is currently looking into it!
Hey @TCW-Matti,
Thanks for helping to maintain the integrity of Rainbow Six: Siege by reporting this behaviour to us. I have forwarded this information to the game's team. That being said, please be aware that we are unable to communicate the outcome of the investigation with anyone other than the player's affected by the investigation itself.
Hey there @BaranowskiBR and welcome to the Ubisoft Discussions!
Unfortunately, we're not able to offer official Portuguese language support from this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you open a support case from ...
Hey @Poo_Blues17 and welcome to the Ubisoft Discussions!
I understand that the graphics settings for Rainbow Six: Siege reset every time you launch the game. After looking into this, this issue might be caused by the fact that the "GameSettings.ini" file is set to read-only. This would mean that any changes made in the game cannot be applied to your Settings file. The game's settings file is located in - Documents\My Games\[Ubisoft ID].
Hey there @BEAR-1996,
I just had a look at your support ticket, and I can see that the issue has been resolved on your side. If you ever experience it again, we will be happy to assist you!
Hey @whoIsJoes-Mif and welcome to the Ubisoft Discussions!
I understand that your elite skins in R6S seem to have disappeared. Thank you for bringing this issue with your operator's appearance to our attention. The development team has been made aware of this bug, and they are currently investigating. If any additional information becomes available, it will be posted ...
Hey there @ZeroAccell and welcome to the Ubisoft Discussions!
I understand you're experiencing lag and disconnections in Rainbow Six: Siege. To attempt to fix this issue, I'd recommend following all the troubleshooting steps of this article, regarding the resolution of ...
Hey @Tater0706 and welcome to the Ubisoft Discussions!
I have merged the thread you created regarding the elo glitch in Rainbow Six: Siege to this one, in order to avoid too much confusion. As I said to ...
Hey there @Litrox-PYK4!
Thank you for reporting this issue to us. I can see our dev team is aware of this issue and is currently investigating it. Be assured that they are doing their best to resolve it as soon as they can!
Hey there @PedalLattice !
I'm sorry to hear that the troubleshooting steps previously provided did not help. To allow us to further look into this situation with you, I have created a support ticket for you, 16815310. You will be able to access it via our ...
Hey @ZxcZ_-0 and welcome to the Ubisoft Discussions!
I understand you're unable to play R6S as it crashes shortly after launching it. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These should help your PC...
Hey @Blacksun-WAFL-0 and welcome to the Ubisoft Discussions!
I'm sorry to read you are getting kicked from your matches in R6S by BattlEye and that the troubleshooting steps from our article did not help you. So we can further look into this for you, could you please send us your system files? To send them to us, I have created the support ticket 16814513 for you, which you'll be able to access via our Support Website. The system files we will need are your ...
Hey @CPTJimmySCZ and welcome to the Ubisoft Discussions!
I understand you're experiencing frequent freezes in your matches on R6S. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These should help your ...
Hey hey @mikoto06 and welcome to the Ubisoft Discussions!
I'm glad to hear you were able to fix the issue you were experiencing in R6S! Don't hesitate to let us know if you need any more help 
Hey @guest-qL4Imd6W and welcome to the Ubisoft Discussions!
I understand you are unable to play R6S, as it crashes. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on Xbox One. These should help yo...
Hey there @Puorc-QDB !
I can see that you have another thread open about this issue, so I replied to you there!
@Puorc-QDB Thanks for getting back to us with this information! So we can further investigation this situation with you, could you please send us an image of the error message you're receiving?
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