Ubi-Cintre

Hiya @KindaPoemmm, thank you for taking the time to explain your crash issue in Rainbow Six Siege.

I see that you have already done some troubleshooting steps.

In order to help you further, our team would need to analyse your system files.
Therefore, I have created a case for you on our support website where you will be able to do send us these system files.

Let us know if you have more questions.

Hiya @Ilivir, thanks for taking the time to explain your FPS drop issue in the game.

I'm very sorry to hear that you are experiencing such issues.

I have created a case where you can send us your system files, which will help us investigate your situation.

Let us know if you have more questions.

Hey @Cavendar-ECO, thanks for taking the time to share a screenshot.

The issue is still being investigated by our dedicated team.

Rest assured that even if the progress shows as synchronizing, it is still normally counted towards the battle pass. And should be shown once the game has been restarted.

Hiya @Brismo_ , thanks for the answer.

I believe the issue arose again after an update. Have you checked in the security settings where you can toggle the microphone access to applications on your computer ?

You should find it by going into Settings > Confidentiality > Microphone. Then you can check if Rainbow Six Siege can access the mic or not.

Let us know how you get on.

Hey @Ne0BoY,

Thanks for contacting us.

I'm sorry to hear that you're experiencing what looks like packet loss in the game.
I see that you've made your post in French too. If you want, you can post in the French forums, so that you get an answer from our French team.

Regarding your ping issue, have you tried following all the steps from our connectivity ...

Hey @HavocReaper31, I'm sorry to see that you have issues logging into your Ubisoft account on the support website.

If the issue persists, you can still reach out to us through Twitter or ...

Hiya @Pharohe,

Thank you for taking the time to provide feedback regarding the temporary sanctions in R6 and the use of boosters just before receiving such a sanction.
I'm sorry to hear that you have experienced such a situation.

I gladly forwarded everything to our dedicated team.

Let us know if you have anymore questions.

Hiya @StefanUtreg, thanks for the answer.

Since it's a new account, I would advise you to continue trying to unlock these so that it should eventually be taken into account.
There might have been connection issues at some point, which can have prevented it.

Hiya @TheFunMachine,

Thanks for taking the time to keep us posted about this. We'll forward this to our dedicated team as soon as we get more info to help with the investigation.

Hey @Midz10, thanks for your answer.

I have answered in your case so that you can continue the troubleshooting steps.

Let us know if you have more questions.

Hiya @Sector-ARG,
Sorry to hear that you're having issues launching The Division 2.

Have you tried following our troubleshooting guide ? It should help you resolve the issue.

Let us know if we can do anything else.

Hey @hatkoff, thanks for contacting us.

Sorry to hear that your Gunner field research was not completed after killing Lt. Kelly.

Can you tell me if it is taken into account if you try to do it again ?

Hey @majicman79,

Thanks for contacting us.

In between those two screenshots, have you changed anything in your gear that could have lowered your overall DMG ?

Do not hesitate if you have other questions.

Hiya @orldan,

Thanks for contacting us because you cannot get the blueprint from the season pass reward.

In order for our teams to investigate your situation, would you be able to post screenshots or a video showing that you received the reward but the blueprint is not available ?

Let us know if you have any other questions.

Hiya @Robert-of-Hague

Thanks for taking the time to share your tips to prevent crashes in the game. Hopefully this will greatly help other players with their issues.

Let us know if you have any questions.

Hey @Vietrak_,

I'm sorry to hear that you and your friends are encountering crash issues with the game.
We've received similar reports and the dev team is currently investigating the crashing reports, however just to see if they help you get into the game, could you please give all the steps in this PC tro...

Hey @Asterix201252, thanks for taking the time to share all these details.

I have forwarded all additional feedback to the dev team.

Let us know if you have any more questions

Hello @intolewild and welcome to the forums,

I'm sorry to hear that you activated your DLC on the wrong account.

Since you had issues creating a case, I have created one for you and our teams will be happy to help with your situation.
You should be able to find it by clicking here.

Let us know if you need anything else ...

Hiya @asterix201252,

Thanks for the detailed breakdown.
Let us know if it changed anything on your side and we'll update the team accordingly.

Many thanks !