Ubi-Froggard

Ubi-Froggard


07 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Etargos

I see you sent your save file through a support ticket, thanks. I'm unable to test it myself but we'll send this over to the dev team when we report the issue.

Could you just let us know if it lets you conquer the island over some more time of playing like others have mentioned, and what settings you enabled so we can make sure to include this information in the report?

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    Ubi-Froggard on Support Forums - Thread - Direct

Thanks for sharing what worked for you @El_Peej.

If it helps anyone out, please leave a comment to let us and others know.

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    Ubi-Froggard on Support Forums - Thread - Direct

Thanks @Mevelios

I've passed it along so they can take another look into it.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @BotaBalage

Thanks for the update and providing those, however, I see we have already got this issue reported and reproduced, so the dev team are aware of it. No need to reopen your ticket either. Some issues like bugs don't need to be handled through tickets. The only things we do usually need to do through tickets are when we need attachments like system files or account related issues.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @BenDefo

As mentioned above, if you could provide a screenshot highlighting an issue or a video clip, that would be great to help us understand what you want to report so we can check if it's already known or not.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @LePetitLoup2023

There is an issue where the Flamethrower Monitor cannot attack while moving. Is that what you mean?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @IIAc3sII

Thanks for the info. The team have reproduced the issue and looking into this for future patching.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Sorry if I'm just being blind, but where does it show 112? Or is it not on the screenshot?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @realAlbatros

Is that save file you uploaded just before the quest that isn't starting for you?

Also, what was the name of the next quest after "a Lesson in Lore Long Lost"?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @toomanyuserids

Thanks for reporting this and providing screenshots. I'll forward it over to the dev team to look into this further.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Why_I_Otter

I've already replied to the comment you put on another thread about this. Please don't bump old threads and create your own for it as there's no need to have 2 active threads you're in to discuss it. I'll lock this one.

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    Ubi-Froggard on Support Forums - Thread - Direct

The OP's defeat was found to be a sudden bankruptcy and a tip was shared above to avoid that happening, so not found to be a bug to be fixed.


02 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Doreiku

I don't see any known issues with being "stuck at validating multiplayer privileges".

You mention you can only play T-Hunt but validating takes 5-10 min. After that time is it opening up the usual online game modes for you, or are you still stuck with just T-Hunt?

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    Ubi-Froggard on Support Forums - Thread - Direct

Thanks for letting us know @eyebodev

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @chachouman

Thanks for the screenshot and letting us know what you did before this. Did it resolve itself after doing anything, or would it go back being like this if you backed out and came back in?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Mevelios

If you have another save from before the Arctic expedition started, we can pass this on to the team to try out instead for you so there'd be no need for you to keep trying to trigger it again yourself.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @l1puchkaa

I'm sorry to hear you've accidentally spent credits and I apologise for the disappointing news but unfortunately we aren't able to refund in-game purchases I'm afraid.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Is this for the same account you are signed into now called @guest-t59V5vDV ? I've just manually sent you a password reset email so hopefully you got this one. Please check your spam/junk folder too if you still don't see it.

Often when reset emails aren't received it's due to a typo of the email address on the account, so we would need to help you change that through a ...

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Kyro69Slayer

We've got a support article describing how to appeal a permanent ban linked here but temporary bans cannot be lifted I'm afraid, so you would need to wait this out.