Ubi-Froggard

Ubi-Froggard



24 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @AlpineBrisket

Thanks for the report and the video. I've forwarded this on to the dev team to look into.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @AlpineBrisket

Thanks for reporting this and providing a video clip. If you could provide any more clips, we'll be happy to forward those on to the dev team too so we can show more suituations of it happening.

Could you also let us know how often this is happening? Is it every time?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I see we have reported this issue to the dev team but have also seen another player mention a workaround which I'll provide below:

"When I played the Anderson mission in a friend's session with a normal character who cannot play the Anderson mission, after completing the mission, even the normal character can now play the Anderson mission."

Let us know if that helped you too.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Saku_Ice

I don't see any known issues of this happening so far. Does the same thing happen for your friends you are playing with?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @SSGTUSMC1983

Please could you record a video clip showing the issue with both outfits and post a link to the video here?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Any known issues lists aren't managed by the Support team unfortunately but we can assure you that when we say something is a known issue, that means we have got a bug report created and sent to the dev team that isn't on a public channel.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Drastic_TRVL

Your progress is linked to your account, so yes. However, some things like additional content may not work unless you also purchase that on Steam too.


22 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I'm afraid not, as the seasons are limited time. There is an article here about them. Hopefully there will be re-runs in future but not something I can confirm at this time.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Nyx6991

Could you record a short video clip next time you receive one so we can show the dev team how it looks for you now?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @An0nymio

We (the support team you speak to on the forums) don't hear in advance of any developer blogs / articles being posted if that's the kind of thing you're asking about?

The only things we can share on the forums are things like patch notes when we receive them, and provide updates on specific issues if we have heard anything back in our bug reports to the dev team.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Pouria_8O8

First of all, please try going through the connectivity troubleshooting for this game found here.

If you still have an issue, please let us know at which point do you get the error? Have you even been able to make a character and load into the game at all yet?

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    Ubi-Froggard on Support Forums - Thread - Direct

@personassassin I'm sorry to hear that Steam can't provide any further support. As none of our games have received an update dedicated to work on Steam deck, there's not much else we can suggest other than what was already said I'm afraid.

Edit - I just found a post on the Steam forums here with a suggestion that may help.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Ghost23exe

As it was working recently, I'd first suggest to have a look at seeing if you've had any Windows automatic updates install or if you have installed anything new that is running in the background or plugged anything new into the PC? If so, try reverting the updates or closing those down, or unplugging them.


14 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @LetMeOhh

You've posted this in the Rainbow 6 Extraction forums but I'll move it over to Siege, don't worry. Just keep an eye on that next time 🙂

To answer your question, though, unfortunately not I'm afraid. I apologise for any disappointment from this news.


13 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Xeleq

If it worked before, just try it again. It may have happened just because your friend exited the game unexpectedly whilst in a party so hopefully it won't happen every time.


10 Mar

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Cpt_Salamito

What is the error saying and for who? Is it saying you don't have 2FA enabled or your friend or both of you? Can you provide their username too please?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @JAC_OBWasH3RE

PC can't play with console players currently, so that will be why.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @honzaku2

I'm sorry to hear you are having some issues with the game. First of all, please can you check through the steps in this article here, just to rule out any of the most common causes of issues on PC.

If you still have issues after this...

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Ahmed_KO

When you say it freezes, do you mean it hard freezes so that you have to force close the game or reset the PC?

Or is it like a stutter where it resumes after a brief pause?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Buff-Blitz

I haven't seen that particular error code myself before but I found this report about it here where the player men...

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