Ubi-Froggard

Hey @tomr1s

Do you mean the Ubisoft Connect overlay doesn't work? Can you double check you have it enabled in the Ubisoft Connect settings?

Also, are you referring to Rainbow 6 Siege, or Rainbow 6 Extraction?

Hey @night_fury147

Are you sure you don't own the game on 2 accounts where you may have unlocked them previously? We can help look into this to see if this is a possiblity or look into your account and invesitgate this further, however, we'll need to speak to you on a private channel, so please reach out on one of the options below. If you can find the name of the missing pattern by checking online, that would be beneficial so we can find it on your account and see if it was ever, or is, showing as owned to us.

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Hey all,

I'm sorry to hear some of you are still missing steel rewards. So we can look into these cases, please reach out to us on one of the options below whenever this happens.

Live Chat (when available)

Twitter Direct Message

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No worries @furryanimegod, glad it's not a constant issue anyway and thanks for sharing.

Hey @uchisasori

Can you just let us know if you had completed any mastery challenges before you noticed it had scaled them up? If so, this is already an issue the team are aware of.

No worries @noobshiliang, thanks again for reporting it. Definitely an interesting and strange result it provides.

Hey @gerardcd

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on.

Hey @gerardcd

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on.

Hey @lockfrey_

This error usually means you launched and linked the game originally whilst logged in to a different Ubisoft account, so please check the username in top of Ubisoft Connect and see if you remember having another one. Then try logging in with any other email addresses you own.

If you can't remember having another account or the details for it, we can help you resolve it, but not on a public forum, so please reach out through one of the options below so we can help you locate the correct account to login to. 

Support Ticket & Live Chat (when available)
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Hey @gerardcd

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @mrgrippz

I'm sorry to hear that you keep getting disconnected. If you are unable to rejoin the game, try closing the game completely when it disconnects and relaunch it and then see if you are able to reconnect.

I would also suggest going through the connectivity troubleshooting on our support site for the platform that you play on.

Hey @bensocket

Thanks for the comment. At this time we have no news to share of any plans to support Linux.

Hey @xbl_laberbacke

My apologies, the first @ was meant to be for the original poster. I'll correct that in the post now.

Hey @xxhadeskinxx

We don't have a date to share at this time. Please keep an eye on the social media channels or the official site ...

Hey @domdzyr

Please can you try disconnecting your console from the internet whilst in-game, give it 30 seconds, then reconnect to the internet whilst still in-game. Once it's established the connection, try again.

Hey @art-34

Please could you record a video clip or provide some screenshots so we can get a better understanding of what's happening here please?

Hey @dannyix887

Certain weapons should fade off-screen during scenes as to not obscure the player's view point during some interactions, so this is intended behaviour. I apologise if it breaks the immersion for you, but it could create worse camera angles during scenes if it didn't happen.