Ubi-Froggard

Hey @xxSWAT29xx

Would you be able to record a video clip showing this issue please as well as list or show the other guns affected so we can provide a full report and show this issue to the dev team?

Hey @hpoonis2010

I'm sorry to hear your character freezes sometimes. Can you just answer some questions to help us look into this:

Does it seems to happen no matter what you have equipped?
Does it happen randomly at any time, no matter what you are doing?
Has it resulted in your character dying during combat?
Have you changed any of the default graphic settings? If so, can you also try changing them back to default and see if the issue remains?

Hey @RikuNoctis

We can have a look to see if we can recover them, but only our game team have access to do this. Please contact us via live chat or a social media private chat instead, you can do so on the links below: 

Live Chat (when available)

...

Hey @XoXCoyleXoX

Definitely try just unplugging the other USB devices you don't need whilst playing as that often helps. You could also try just plugging in to a different USB slot too and see if that helps.

Hey @TheNorfolkian

I don't think that's something we (on the forums) have access to see but I'll forward your account details on in the report about the original issue and see if someone on our game team or dev team is able to check it manually.

Hey @LBlah

Sounds like you may need to restore your licenses on PS5. There is a PS5 article on how to do so here.

On Xbox, are you sure you are logged in to the same account that purchased the game? If so, I would recommend speaking to Xbox support about this, as we have no visibility on your purchases on the Xbox account.

Thanks for letting them know @XBL_Laberbacke. Hope that helped you out @Xnoscx. Let us know if you are still having an issue.

Hey,

Thanks for your suggestion. I'll forward this to the game team so they may consider this for future updates

Hey @Vlerk2020

You don't need to remain connected to play the game and the noise of your PC isn't something we are able to really troubleshoot I'm afraid but that's usually caused by high internal temps caused by 100% disk usage or high RAM usage, so see if you can check those.

Hey @Fallenvision16

This is a known issue already so I'll merge your post into the main thread we have on this.

Thanks for the video and thread for this too @TheNorfolkian. I've forwarded this to the game team to look into too.

Hey @Rastalonges

Unfortunately on PC this isn't possible I'm afraid, though, we are aware of the issue and will provide any updates of a fix when we hear about it here on the forums.

Hey,

This will be what you have received

Thanks @TheNorfolkian. Just so you know, the issue with the duplicate purchase through Reda you mentioned for the Thunderer's Brazier is a separate issue, but has also been reported.

Hey @Ibsarp

Thanks for the image and letting us know. I'll see if we can reproduce this and also forwarded a copy of your save over to the dev team in case that is needed to look into it too.

Hey @SpectralKira

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

We do have some other language forums that you can locate at the bottom right of the page. Just click on "English" to see a drop down menu to be taken to the other language forums we have support available on, just in case you prefer any of those, but not your native language on the forums I'm afraid. 

You can also reach out via live chat during times that it is open, and we will be able to r...

Hey @Neutral889

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

We do have some other language forums that you can locate at the bottom right of the page. Just click on "English" to see a drop down menu to be taken to the other language forums we have support available on, just in case you prefer any of those, but not your native language on the forums I'm afraid. 

You can also reach out via live chat during times that it is open, and we will be able to repl...

Hey @B1blazin

We have let the dev team know these issues are back too and hope they are able to resolve them before the festival ends this time.

Thanks for sharing the workaround that worked for you. Hope this can help others out too

Hey @dark9992012

Sorry, I'm not familiar with what it is you are trying to unlock and why you can't unlock it. Can you take any screenshots or a video clip showing what you are trying to unlock and we can look into this for you?

Hey @BlazingDwarf219

The issues caused from the festival will likely go away when the festival ends, though, we would of course like to see the dev team be able to resolve these issues before then, so that everyone may get to enjoy it.