Ubi-Froggard

Hey @kennnected

Can you just confirm the name of the quest please? Is it "A Sword-Shower in Anecastre"?

Hey @carl_pedrera

There isn't an offer to upgrade editions I'm afraid. You would need to just look out for any discounts applied on the store or spend points to obtain a 20% discount code on the Ubisoft Store if you have enough.

Hey @hyde_1802

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey,

I'm sorry to hear the friendly AI doesn't assist you during this mission. I don't see it being a known issue from previous reports, so could you provide a video clip showing this so we can forward it on to the dev team to look into please?

Hey @mesakaga

Thanks for the image I'll forward this to the dev team to report it.

Hey @smartman50

You've posted in the  Mario + Rabbids Kingdom Battle forums but marked it as PC, which the game isn't on.

Can you clarify what game you are referring to please?

If you can also provide a screenshot of the problem, that would be great.

Hey @mr-flygun

I'm sorry to hear your payment isn't working. Are you using the Ubisoft Store website or in the Ubisoft Connect application? Can you try on the other if you haven't already?

Hey @emin68

I'm sorry to hear your game is crashing when you try to launch it. Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

There is also some more steps found in ...

Hey @cubby412-xl

I'm sorry to hear you have a red NAT type for this game.

If it is still happening, please can you go through the connectivity troubleshooting found here.

If you still need assistance, we'll need to speak...

Hey @cwheatley14

I'm sorry to hear you haven't received some faction rewards. Could you just clarify which challenges they were from and provide a screenshot of those?

Hey @goose-andduck

I couldn't see any known issues of this based on what you've written here. Would you be able to provide a video clip showing the issue so I can forward it on to the game team to look into?

Hey @tomr1s

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @partialbeast3

I've already replied to you in the other thread you commented on about this, so I'll just lock this one.

Hey @carnage652

You may just need to finish the mission you are on. Can you let us know if this is persisting across multiple missions?

Hey @Gabriel_Yuri

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here? You will also need to provide more information on the issue.

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @gabriel_yuri

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Hey @moultonborough

I'm sorry to hear you are unable to complete the tomb due to the boat being stuck. Thanks for providing a video showing this. I'll report this to the game team and forward that too them to look into this.

Hey @moon-pye

There's no set number to determine how much FPS you should be getting, but letting us and others on the forums know how much FPS you are getting may help indicate if there's possibly an issue.

Hey @randelia

You can attach an MSInfo from now if you like, just also mention when the crash happened (date and time) if you can and we can look at the errors happening around that time. But if you also happen to experience it crash again and can run one straight after too, you can send that too and let us know so we can compare them and see what's happening between the 2.