Ubi-Froggard

Ubi-Froggard



23 Feb

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Thanks for getting back to us @ruloxito_5. This has been reported for you along with your save file, just in case.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @oxyymoronn

I'm afraid if he started a new game and overwrote his save, we aren't able to recover this.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @xbonks

Thanks for the video you have provided. I'm finding it hard to see how you can tell its turning a male into a female version, as your video shows a male face when walking at the end of the video. Can you provide more information of what you are seeing or what to look at exactly please?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @ixthua

Thanks for trying to add a video, but it's showing that the video has been removed by the uploader already, so can you check your YouTube or reupload it please?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @black78hawk

I'm sorry to hear that you are unable to play without updating the game since rebuilding the database. This could be due to the version of the game you have installed currently not being supported for any DLC's you own for the game, so you would need to update the game to be able to do so. I apologise for the inconvenience but hope you are able to get the download from the help of a friend. If you have any further issues with accessing the DLC again after doing so, please let us know.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @komodocrazy321

Thanks for your video and report of this. I apologise for the inconvenience of it and that it is taking some time to resolve this but I've passed on your video and save file to the dev team to help them investigate this.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @gowter33

I can tell from the title of the thread that you were asking about a known issue which should be resolved now from the patch yesterday, so please make sure to update your game and check back. If you still have an issue, please feel free to let us know, however, you have posted this on the English forums, so please only post in English on here. We do have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 


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Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Nutronic

I've had a look into this for you and found we have submitted other reports of this to the dev team and they are looking into having this improved for a future patch. I did also find another location that other players have been reporting to be a bit more reliable than others too, at the Ruined Tower in East Anglia, if you wanted to try there too.


22 Feb

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. The patch notes can be found here

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone,

Our dev team hasn't been able to reproduce this on the version of the game after today's update, so hopefully this is resolved.

If anyone is encountering this still after the update today, please let us know and we'll feed this back to the dev team again.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. The patch notes can be found here

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. If you encounter the issue again, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. The patch notes can be found here

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. The patch notes can be found here

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone,

The issue in the quest "The Twit Saga Part 2", where the NPC you are supposed to rescue from the camp is nowhere to be found, should be be resolved in the update today. The patch notes can be found here.

If anyone still has the issue, please let us know again on here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. The patch notes can be found here

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

This issue should now be fixed with today's update. The patch notes can be found here

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone,

This issue should now be fixed with today's update. The patch notes can be found here.

If you still have this issue after updating the game, please let us know here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone,

Today's patch has resolved these issues with the quest "Old Wounds" as listed below:

  • Players were unable to complete the quest "Old Wounds" because Rollo does not follow Eivor into his camp and cannot be interacted with.
  • Players were unable to interact with Rollo at the brothel 
  • Players were unable to complete "Old Wounds" due to a guard becoming trapped in the brothel.


If you are still having any of these issues after updating the game, please let us know.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey everyone, 

The patch today should have resolved an issue where players are unable to progress in "A Challenge From the Gods" after the first cutscene. The patch notes can be found here

Please let us know here if you continue to have this issue with the quest.