Ubi-Ginge

Sorry to see you're experiencing this.
When you were disconnected, did you get any particular error messages/codes? Did your team all receive the same error?

Pleased to see you got it GeddyD420

Hey desolate-master!
Can you share video footage of this with us

Thanks for the images
Would you also be able to share video footage of this happening Romney57

Thanks for contacting us about this Rogue-Reflex
Would you be able to share video footage and/or screenshots showing this

Hi all,
Sorry for our delay in replying.
This is still being looked in to

Hi Romney57
Sorry to see you're experiencing this. Have you received this error since? If you've received it since the time you wrote about here, what were you doing on these occasions?

Can you go through the steps in this guide

If you're experiencing this, even after going through the steps in our PC Troubleshooting guide, can you set up a case on our support site and upload copies of your ... Read more

Have you got video footage of this Moopz44?

So we can look deeper into this, can you provide the following information -

CHARACTERS MISSING:
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED:
ESTIMATED PLAYTIME:
CHARACTER LEVEL:
ESTIMATE OF XP:
DARKZONE LEVEL:
GEAR SCORE:

Hey Jerry_Ceooceka!
Has this only been happening recently?
Does it still happen after going through these steps?

Hey KillerMazdak!
Looking into this, it looks as though your character has been restored

Hey CyberwokKy!
What is your clan tag?

Hey kojiking76!
Sorry to see you're experiencing this. Would you be able to post video footage showing this occurring

What antivirus software do you have on your machine, and is it fully updated?

Hi all
Can I ask that if you're having issues, can you possibly share video footage in order to help us investigate this further.

Hey LORD_EGON
Are you still experiencing this?

Hi jessface710
Can you share video footage of this with us so we can look into this deeper

Hey SloppyJames!
The steps found here will walk you through this

What happens when you try to redeem the sneakers?
Do you get any particular error?