Ubi-Ginge

Sorry for our delay in responding to you Slicklu.

This has been forwarded to the relevant team for investigation.

Hey MeanMarti4n!
Do you still experience this after verifying the game files in Uplay?

Hi all!

Whilst there is no visible icon, it's still active.

This is currently being investigated.

Hey Fae_Dravin!

The game team are currently looking into this.
Out of curiosity, do you know roughly how far away Lucky was when the kill happened?

Hi Zydyk!

We're sorry to see this is happening.
When did you first notice this?
Would you be able to share video footage with us?

Sorry for our delay in responding about this.
Would you be able to share a screenshot of this as well @InfinityRequiem?

I've passed this information on to the relevant team to look deeper in to.

Hey!
Does this only happen under certain circumstances, or each time you try?

This is currently being investigated.
Regretfully we have no information on an ETA, but it is being looked in to.

Hey Funkengreuven!
Does this still happen if you run Uplay as admin?

Thanks for confirming
I've informed the game team about this

Hey S_Kleer!
Is it only the notifications about explosions that this happens with?

If this does happen again, can you set up a case on our support site and upload text copies of your DXDiag and MSInfo files so we can look into the cause of the crashing.

When you say the support site doesn't work, were you getting errors logging in or creating the case?

In order to look deeper in to this, the dev team would need to look into your system setup, which would include you uploading text copies of your DXDiag and MSInfo files.

I have set up a case on your behalf. Can you please upload the requested files to your case.

Sorry for my delay in getting back to you Xoulous!

Can you set up a case on our Support Site and upload text copies of your DXDiag and MSInfo files so we can look deeper into this.

Hi robains!

When the game crashes, do you get any particular error message/code?

Do you still get a lot of crashes after going through the steps in this guide?

Do you both experience this with multiple resolutions?
Can you let us know the resolutions this happens with please.

Sorry for our delay in responding to you tifik2.
The error you posted usually suggests that one or more of the game files is corrupt/missing.
It could well be that the download is the Uplay making sure that the game is installed correctly.

Are you able to run the game offline after verifying the game in Uplay? (Please note that verifying the game will download any missing/corrupt files)

Hey Dr_Bacon1!
Are you asked for an activation code after verifying the game files?

Hey DariusDragon123!
Can you go through the steps in this link, especially the part about port forwarding
If you have any third party accounts linked (Twitch/XBox/PSN/Nintendo etc) could you also unlink them from your account. This can be done at https://account.ubisoft.com/

Please let us know if you are still getting the same error after this.

Hey Operators.
If you're experiencing sound issues, can you answer the following questions please -

Does it happen on specific maps? What maps have you noticed these audio issues on?
Do you use WiFi or LAN connection?
Did you notice the issue only on the replay cam playback? Live in game? Or both in game and on the replay cam?
What happened prior to the audio issue occurring? (Did you equip a certain weapon? Did you walk a certain way? Clips are helpful!)
Can you describe your audio set-up? (Plugged in the monitor, plugged in the controller, using a home cinema system, set of speakers, etc)

If you could also share video footage of it happening, that would be awesome.