Ubi-Havoc

Ubi-Havoc



17 Feb

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    Ubi-Havoc on Support Forums - Thread - Direct

@Tekko_3 thanks for stopping by to let us know, happy to see everything is solved now for you to return to your game! 😊 Please let us know if you see any other issues.

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    Ubi-Havoc on Support Forums - Thread - Direct

@Classified-exe sorry to see your settings are still getting reset. If you have multiple different folders under Documents\My Games\Rainbow Six - Siege\ you will need to apply the changes to each GameSettings.ini file for each folder. If the same issue remains, is it only your settings for the resolution that gets reset? Or are all changed settings automatically reverted to default?

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    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @AngeloNTC-UwU thanks for reaching out to us. As a heads-up I have removed one of your other threads that appear to be a duplicate of this current topic. I do see that you have opened a support ticket with us. A specialist from our teams will be able to reach out to you on your ticket to thoroughly review into this sanction and the possibility of an appeal. While I'm sorry that I cannot address an issue with your account here on the forums, please rest assured your ticket will receive a response to move forward as soon as possible. Thanks so much for your patience...

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    Ubi-Havoc on Support Forums - Thread - Direct

@PapaMikeyYT good spot!


14 Feb

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey @TTV-Blazer_135 thanks for sharing this clip. I would like to get a bit more information on this to help look into things. Has there been other maps that you've seen this same sort of behavior on in regards to your shots registering? Is there any chance that this location is affected while your bullets register in different areas instead? Just to rule out the possibility of a visual issue I'd also recommend trying our ...

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13 Feb

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    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @REKRUT__MAlN and welcome to Discussions. You've reached the forum page for English language support, and if you prefer you can post on the dedicated German language forums over here. If my translation is correct, the issue you are experiencing with small freezes during gameplay on PC is an issue...

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey everyone thanks for updating this thread! I've taken a look into your cases and it seems like this error appears specifically when inviting a friend playing on Xbox to join you while on PC. If this is accurate to what you're experiencing I am sorry to say that currently Rainbow Six Siege supports crossplay between Playstation and Xbox consoles, or between PC, Stadia and Luna. This would mean that it is not possible to invite friends on Xbox to play while you are on PC. We have a bit more information here if needed.

If there is anyone who is seeing this error while inviting a friend on the supported platforms please let me know!

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    Ubi-Havoc on Support Forums - Thread - Direct

@Steve64b Awesome, glad to see these steps worked for you to get back to Far Cry 6! Please feel welcome to reach back out if you see any other errors.

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    Ubi-Havoc on Support Forums - Thread - Direct

Heya @MauricioR1512, chiming in to say that you may be able to call your ISP and inquire about any restrictions on VOIP/SIP communications. Let us know if we can provide any extra assistance!

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    Ubi-Havoc on Support Forums - Thread - Direct

@nemuru_yuki happy to hear this helped to fix this issue for you, thanks for stopping by to confirm! Big thank you to @Zunni4KK for your resolution! 😊...

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    Ubi-Havoc on Support Forums - Thread - Direct

@KMDavis73075 While I can understand it may not be ideal, it does appear the fix for this issue you've already found by clearing cache and cookies before accessing the website. I do see you mention using Chrome, which does have options to manage cookies (such as ...

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @JJ_NEWMAN1 sorry to hear that this skin is missing after completing Article 5. This is an issue that the development teams have been made aware of and are currently investigating! I've passed along your report to help aid in their review and I appreciate your patience in the meantime. Please keep an eye out on the ...

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31 Jan

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    Ubi-Havoc on Support Forums - Thread - Direct

Hi @Colton1070 thanks for reporting! Our teams did investigate and resolve some issues around the date you reported. Please let us know if you see any issues reconnecting now to game.

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    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @Silenttdeath thank you for providing those details on your case. I have retracted your case number, however I do see your case is open and will be reviewed further by our agents as soon as possible. I apologize that some higher than average contact volumes may result in a delay, but please rest assured you will see a response as the teams help to locate the correct account.

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @HORSEBULLDOG sorry to hear about this costing you the game! If this match is in your match replay would you mind sharing a video clip? To help prevent this in the future I'd suggest ruling out any technical issues as well as ensuring that your connection to the online services is as good as possible. Please let me know how it goes.


30 Jan

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    Ubi-Havoc on Support Forums - Thread - Direct

Hi @DarkHoroscope thanks for getting back in touch. I do see you have reached out to share your system files by support ticket with our teams. I have made a note on your case of the additional step's you've tested here on this thread. Please check back in on your ticket for further instruction and let us know if you have any questions.

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @BoomyNut and welcome to Discussions. I appreciate you taking the time to get this reported to us- I have passed along the website's behavior to our teams to investigate into this error! As you are correct that your post breaches the forum Code of Conduct, I have removed your Drive link from the post. I will check back in once I get word back on this issue so you can submit your report on the website.

In the future, I would also highly advise to use the in-game reporting feature. The in-game option remains the fastest way for our teams to investigate, and you c...

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    Ubi-Havoc on Support Forums - Thread - Direct

Hi all! If you are missing any in-game content while your accounts are properly linked please reach out to create a support ticket. Thank you for your patience.

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    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @Remxb4 thanks so much for stopping by (this would be the correct place to post 😁) and sharing your workaround! I've passed this along to our teams to take a look into. Definitely please let us know if you notice any other errors (or even other workarounds)~!

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    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @BLOODLUST_-_ thanks for reaching out to us! Please extend my apologies to your friend for the wait to join you in R6 due to this issue. I would suggest to have your friend reach out to us on the support website here to reach a specialist to look into changing the email. They can reach out even if they are not logged into their account ...

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