Ubi-Havoc

Hi there @Mudin @Tras-Ego thank you for your patience. This issue has been reported on the ...

^ @SoHoottt hit the nail on the head succinctly! Please let me know if either of you see any lingering issues.

Hey there @Tentorium1. I have removed your ticket number on this post. I do see your case is still active a team-member will be able to be back in contact with you as soon as possible. Please keep in mind that higher than average contact volumes can cause a delay as our teams work to diligently address all cases. After looking over your case I do have some information that may help in the meantime!

The newly introduced reputation system is still in beta. The game teams have identified issues that were previously causing some instability in player standings. I invite you to read their ...

Hello there @Deckard-Shaw thank you for reaching out. I checked over your account and it looks like your latest support ticket has been closed. To have our agents investigate your account further could you please re-open your ticket? I appreciate your patience in the meantime.

Hi there @sofus24 so sorry for the delayed response! If trying out changing ini file settings mentioned by @Barbaramorse do not help you get to enjoy your game I can also suggest completing the steps in our guide here to rule out a number of possible technical issu...

@TTV-b894781603 Hi there, thanks so much for your patience with opening your support ticket. I do see your case is still open and our agents are working to get all tickets addressed.

Hello @Jeerin_ @HueJenkins sorry to hear the steps above did not help to resolve this error. If you haven't already please reach out and ...

@Blu-FS Hi there and thanks for getting back to us. I see your case here on my end and a team member will be able to take a closer look as soon as possible.

Hi @r6dva, dropping in to say I see your case created and your files successfully submitted! I am really sorry to hear about how this issue has been bothering you and appreciate your patience as our agents get to take a look at your support ticket.

Hi there @zig1, I'm sorry to hear about the frustration with this; especially with your case being in regards to missing content. I do see one of our agents (not automated) did reply to your case a handful of times so please rest assured they will be getting back to you as quickly as possible. Since each case is handled differently we would not have an estimate of time for seeing a response, and our teams have been working to address all tickets that have come in.

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Hi there @ScRowdybean. I am sorry that it does not look like your image has been successfully submitted on your support case; to help aid in our team's investigation on your case could you try to attach the requested screenshot again? There may be a slight delay in reply as our teams have been working diligently to address a higher-than-normal contact volume of cases. However, an agent will be able to get back to you on your new case ASAP.

Hello there @Geist92 and welcome to Discussions! I apologize that you have posted in the English language forums. If you'd prefer, we have a dedicated German support discussions page over here.

Hi there @Yungmoody69 thanks for reaching out about this 4-0 error code. I am sorry to hear about how frequent this has been. For this error specifically I'd advise completing the connectivity steps in our guide here to ensure you have the strongest possible connection to the game's online service. Please let me know if you continue to see any issues.

Hello there @JoseAntonio thanks for reaching out here. While I am very sorry to hear about how this has affected you, we take the preservation of our gaming community (and subsequently any breach of the Code of Conduct) very seriously. I do see your open case, so please keep a lookout for an update from our teams as they review your appeal.

Hey @Lee-Siyeon, if you have created a case successfully you will see a response as soon as a specialist is able to thoroughly review your case. Since each case is handled a bit different, the wait for a response can vary. However if you have any worries you can update your case at any time with any relevant info.

Hiya @MonkeRickGrimes thanks for reaching out here on Discussions. Sorry to hear about these skins being missing. I do see your open support case, so you can rest assured a specialist will be able to address your ticket ASAP! Please let us know if you have any questions in the meantime.

@sturmturpler thanks for checking back in with us. Next could you try the steps in our PC technical issues guide here? I'd suggest specifically to make sure that your Operating System is fully up to date and test out disabling background applications. Please keep us posted on how it goes!

Hey there @this_game I am sorry for the delay in our specialists getting to review your case. I can assure you that any wait is not due to being targeted in any way; however there can sometimes be a delay with higher-than-normal contact volume. I was able to locate your case and it is still open, so you will receive a reply as soon as possible. I did take a peek at the files you uploaded for us and do have some additional recommendations in the meantime!

• There is one more Game-Ready driver release recently for your graphics card. I know you mention making sure yo...

Hi there @Pro989assasin thanks for reaching out and I apologize for the delayed response! I do see you've looked into quite a few things to work towards solving this error, including making sure your drivers were updated. With this error message hinting towards driver version, could you try out the Nvidia guide here to select a clean installation...

Hi there @el_bedz @AndrewTate sorry to hear about this affecting you both as well. Thanks for getting back to us ...