Ubi-Keo

Originally Posted by HawkyCZ
Got the game yesterday, got to this sidequest. I think I had Berryl at 50 Reputation when accepting the quest and then due to deteriorating time or something it lowered to 48 before I got to her and transfered goods "None-of-your-bussiness" to my ship. Had to go to a location to give the goods to a named ship. It all went well and quest finished without problems. But due to reasons I reloaded, got to her harbour for the goods again and then the target location was my ship and no named ship. Following reloads didn't fix it.

I'm sorry to hear that you are experiencing this issue.

Unfortunately it sounds as though this is an issue with your save ... Read more

Originally Posted by nuxbag
?

As Ubi-Mark previously advised, the videos have been passed onto the dev team.

I can confirm the issue with the exclamation mark for a new project is a known issue and is already been investigated.

Originally Posted by EssexBlues
Have tyo agree, it is an endless loop. Many reports on Redditt, and no real answer to resolve it. Even UBI dont seem to be able to resolve it either, according to forums?
I bought 3 Black Friday Deals 2 other downlaods worked inc server.. But not TD2?
I logged into my Epic and TD2 is sitting there with ' Ubisoft Account Required' . click that and your loop world.

I'm sorry to hear that you are experiencing issues launching The Division 2.

I have checked your account and can see that you have successfully linked your Epic account to your Ubisoft account, therefore you should be able to launch the game.

If the issue pe... Read more

Originally Posted by Naasson
UbiDork thank you. The DLCs are unlocked, but I noticed that - my gold (Ubisoft Club points)
have risen from 28 to, incredible large, 4294967194! When I try to spend this gold I got message
telling me that "Ubisoft Rewards are unavailable for now". Could you fix it?

I have corrected this for you and it should reflect on your account.

I apologise for the inconvenience caused.

Hi all,

Just to update you on this issue. We are unable to manually unlock the DLC Club rewards, the dev team are still investigating.

You could try these troubleshooting steps as a workaround to see if it helps.

Please keep an eye this forum and the Anno Union for all future updates and patch notes.

Originally Posted by Naasson
That's all for me. My ticket could be closed. Thank you Ubisoft-Team

You're welcome.

I'm sorry to hear that you are experiencing this issue.

Unfortunately I am unable to provide you with any troubleshooting when using a mobile hotspot.

Hi guys,

I am sorry to hear that you have received a match abandonment penalty.

You can receive a penalty for abandoning a match even if you haven't done so. You may have encountered a game crash or may have been disconnected for some reason. Unfortunately the game cannot distinguish the differences and can only see that you left a match.

There can also be a delay with the penalty being applied to your account, for instance it could be from a previous match you have played.

If you have experienced any game crashes or connection issues then please try the relevant troubleshooting steps in the links below as this may help to prevent this from happening again:

PS4
... Read more

Originally Posted by JustinVue.TMG
I would like to refund blackbeard for my renown back because i want a different operator ever since i got blackbeard people hacked it but mostly they get banned but if you could refund blackbeard

We would be unable to refund your purchase for Blackbeard, sorry.

Originally Posted by u00ds
I quit playing for a few months and when i got back in all my year 2 operators i used to use are gone, how do i fix it?

I am sorry to hear that you are missing your Year 2 operators. Could you please submit a support ticket and our Customer Support team will assist you further.

Pl... Read more

Hi guys,

I'm sorry to hear that Rainbow Six Siege keeps crashing.

Do you receive an error message when the game crashes? If so can confirm what the error is.

Originally Posted by madaraX08
I bought 4920 R6 Credits and it says error i havent got them yet. my money is gone and i have no R6 Credit thanks Ubisoft

I have proof

I am sorry to hear that you have not received your Rainbow Six Siege credits.

Could you please submit a ... Read more

If you have tried thePC troubleshooting"] PC troubleshooting steps and the issue persists could you please submit a support ticket and attach your system files (... Read more

Originally Posted by ThomasHague
Can you add the tts to my uplay libary please

Please check again as I have added this to your account.

Originally Posted by GINYU.
i don't have tts added in my account either, can fix this ?

I have just replied to your other post. I have added this for you, please check again.

Originally Posted by Kuuhakuu_
Hey guys, i'm having the same problem, can you fix it?

Please check again as I have added this to your account.

I am sorry to hear that you have experienced this and I can understand your frustration. The dev team are aware of this issue and are currently investigating.

We are dedicated to ensuring a positive gaming experience and maintaining the integrity of the game. If you encounter a player you suspect is causing issues with the connectivity on purpose then please do report them to us.

For reporting players, the best way to do this is in-game. See our FAQ on how to do that here. If you were not able to report in-game, can you please create a support ticket on our support website with any video evidence ... Read more

I am sorry to hear that you have experienced this and I can understand your frustration. The dev team are aware of this issue and are currently investigating.

We are dedicated to ensuring a positive gaming experience and maintaining the integrity of the game. If you encounter a player you suspect is causing issues with the connectivity on purpose then please do report them to us.

For reporting players, the best way to do this is in-game. See our FAQ on how to do that here. If you were not able to report in-game, can you please create a support ticket on our support website with any video evidence ... Read more

I have added this to your account, please check again.