Hi @nutsmeg apologies for the late response.
I am also sorry to hear that you are experiencing issues claiming the Ubisoft Connect reward 'Ghost Recon weapon skin'.
You should be able to claim this reward if you have played Ghost Recon Future Soldier on the same Ubisoft account that you play Rainbow Six Siege on.
If you are still experiencing this issue could you please contact support on one of the following support channels for further assistance:
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Hi @dirtylagwin apologies for the late response.
I am also sorry to hear that your Rainbow Six Siege account has been permanently banned.
I'm afraid that we are unable to assist with ban related issues via the forum. I understand that you have already been informed by Customer Support that the ban will not be overturned.
You can contact Customer Support again on one of the following support channels, however it is more than likely that you will receive the same response:
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Hi @Dickson_Wong apologies for the late response.
I can see that your ban appeal was denied. I'm afraid there is nothing else you can do.
Hi @Vxiey apologies for the late response.
And I have looked into this and I'm afraid there are no further updates, the issue is still being investigated.
Hi everyone,
If your cross progression has not synched then please ensure that the Ubisoft account you wish to use is linked to the corresponding console account that has the progress and inventory you wish to merge and vice-versa. Also you must launch Rainbow Six Siege on the platform you wish to sync at least once.
If it is already linked to the corresponding console account or if you have recently unlinked or re-linked any accounts to your Ubisoft account then please contact us on one of the following support channels for further assistance:
Facebook
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Hi @RADKNI9HT apologies for the late response.
I'm also sorry to hear that you have experienced an issue purchasing the Year 8 Pass. Can you confirm if you are still experiencing this issue?
Hi @AW-OldBag apologies for the late response.
Can you please confirm which country you were in when you purchased the base game for Rainbow Six Siege, where you in the US? Could you also confirm if you ever use a VPN connection?
Hi everyone,
Sorry for the late response, I have merged all of your posts into one thread.
If you are missing your premium battle pass track after purchase then please check the forum post here.
Please note if you have already contacted support and have not received a response then I do apologise. Our Customer Support team will do their best to reply within 48 hours, however due to the high volume of contacts it may take longer than usual, however they will reply back to you as soon as it is possible.
Hi @Sr-nalgas_ESP I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your post for me?
Alternatively, you could create a support ticket and our Customer Support team will assist you further.
Hi @JMRG121 apologies for the late response.
I have checked with the Rainbow Six Siege team and they have confirmed that this is working as intended. Match replays will all be saved in the same folder.
Hi @L-W_Don apologies for the late response.
I'm also sorry to hear that you have been unable to login to the R6Fix website and that you have not received a response to your support case. Due to the high volume of contacts it is taking longer than usual to reply to support cases, however our Customer Support team will reply as soon as it is possible.
I understand that the browser troubleshooting has not worked. Can you also update your support case to confirm if you have tried logging in with a different device such as a mobile or tablet.
Hi @LaCopaRota apologies for the late response.
I am also sorry to hear that your operator speciality challenges are not progressing. I can confirm this issue has been reported and is being investigated.
Could you please confirm which operators you are experiencing this with.
Hi @Lil_Dozie apologies for the late response.
I am also sorry to hear that you are experiencing issues unlocking the Ubisoft Connect rewards 'Splinter Cell and Ghost Recon weapon skins' in-game.
I can see that you submitted a support case on the 20th March and were provided with some troubleshooting steps. If the issue still persists after running through the troubleshooting then please reply to your support case for further assistance.
Hi @Mehrschmellow apologies for the late response.
If you are looking for the standard Blitz and Bandit Chibi charms then you may be able to obtain them if you purchase a physical chibi of each operator, if they are available as those come with a redeemable code to unlock the charm in-game.
Hi @Addaladders apologies for the late response.
I'm also sorry to hear that you are unable to see the progress when planting a bomb.
Have you tried reinstalling the game? If not could you try this then try again.
However, if you have already tried this or if the issue persists could you please provide a video to demonstrate the issue. In the video can you show HUD settings and then show that the progress bar is not displayed in-game.
I would recommend uploading your video to a video sharing platform such as YouTube, you can then c...
Hi @solbadguy_ In-game reports are automated and do not require you to fill in additional details. You will receive a confirmation message when a report is sent.
We are unable to share the details of our investigation with you. However, we do thoroughly investigate all reports and are committed to making Ubisoft spaces safe for everyone.
You can also report a player directly to us. To do this please check the support article here.
I have also removed the video as this goes against the ...
Hi @SumDude420 I'm sorry to hear that the trophy 'For Honor' has not unlocked.
I was looking into how to unlock this particular trophy and it mentions the following:
Once you start the game in multiplayer mode, you will be asked to choose one of the three factions: Knight, Vikings or Samurai. Once you select your faction, stick with it for the entire season, because if you switch in the middle of the season you will not unlock this trophy.
The season lasts 90+ days, including the off-season period (2-3 weeks). After this period, a new season wi...
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