Ubi-Milky

Hello Clickbeetle, thank you for submitting your save file.

I believe your issue is one that has been reported already, due to the longer natured names of characters and quests in foreign languages.

This is scheduled to be updated in the Land of Lions update.

As a workaround, are you able to temporarily switch the language to English? If not can you post the names of the books you need to find in English here and we can investigate this further for you, thank you

Hello DuMorde, welcome to the forum.

How recently did you buy the complete edition as it can sometimes take up to 24 hours for content and games to appear on your account?

Hey R1chu.MDX,

I'm glad to hear this and happy to hear the solution to your FPS issue in your game. Brilliant.

Just to confirm, did you do it via this method or do you mean you edited the gamesettings.ini file? -

Inside R6 menu, go to Options > Display > Refresh Rate and set Vsync to 60Hz and lock the FPS

Have a good day friend and feel free to come back to us in the forums if you need help with anything else

Hey R1chu.MDX,

Thank you for getting back to us with that. Usually FPS is mostly hardware related but sometimes it can also be connectivity related too.

If you have tried all the troubleshooting steps in Ubi-Karls article to improve performance, please try the steps in this article too to improve connection -
https://support.ubisoft.com/en-GB/fa...Six-Siege-R6S/

As you have an Nvidia graphics card please try navigating to the Nvidia control panel and selecting these settings too -
Nvidia control panel -> Manage 3D settings -> Global Se... Read more

Hello everyone,

This error code 3_0x0001000B means there is a problem with our servers. Usually you will see this while there is a outage, degradation or maintenance.

To check on our server status please use this link -
https://rainbow6.ubisoft.com/status/

If this is not the case, please try the following Siege connectivity steps for us, including port forwarding on your router to ensure you have the best chance of connecting to our servers -
PC connectivity - ... Read more

Hi everyone, thanks for keeping us updated that there has been no improvement to your game since the last update.

To investigate this further could I ask you all the following questions -

- On what maps do you notice the FPS drop?
- What time and date do you believe this first started happening in your game?
- Have any of you enabled Vsync in your graphics driver software?
- How many players are in your session when this happens to you?
- Are you able to upload a screenshot of your in game settings?
- Can you also please upload or link me to a file sharing site which shows your dxdiag system file?

If all players experiencing this issue are able to provide the following information this will help us in our investigation greatly.

In the mean time, please make sure to follow these connectivity steps for Trackmania to improve your connection and let us know what steps work or not, back in this thread -
... Read more

Hello everyone, I've merged a few threads together to keep posts about this error code all in one place.

This error code 3_0x0001000B means there is a problem with our servers. Usually you will see this while there is a outage, degradation or maintenance.

To check on our server status please use this link -
https://rainbow6.ubisoft.com/status/

If this is not the case, please try the following Siege connectivity steps for us, including port forwarding -
... Read more

Hello KHA0S_343,

Thank you for providing that video for us to view.

Can you confirm if this still occurs when you lower the graphics setting in game and does this happen on any other map and in any other game mode?

Would you please try running through all of the steps in this guide first, as it provides some of the more common fixes for graphical issues -
https://ubi.li/bfvV9

Let us know the outcome, after you have tried these steps, thank you.

Hi IHaveGreatI2020,

Thank you for getting in contact.

To report any cheaters in the game please reach out to us through DM at -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/ or

Twitter Support - https://twitter.com/UbisoftSupport

Please also let us know... Read more

Hello Antoine0010,

Sorry to hear your resolution was short lived. If possible would you be able to direct message me the following files, or provide me with a link to a file sharing site please.

Our QA team would like the following -

1.Your affected save game file

2.Your settings file or engine.ini file that can be found at -
Documents/Anno 1800/config

If you can somehow send me these files, we will be able to investigate this further, thank you.

Hi everyone,

Sorry if we did not get around to manually adding these to everyone's account in this thread, as the demand was so high to keep up with.

I can confirm however, that we are working to grant this content to the players who have not received their rewards and these should be granted to your account over the next few days automatically, so please keep your eyes peeled for the following -

� Drone Destroyer Challenge
� Gwangbokjeol Challenge
� Lahori Gate Challenge
� MUTE Victory Challenge
� Domination Challenge
� Kali Birthday Challenge

Hey Ze-Rax,

Thank you for coming back to us and letting us know that removing the use of 3D Triangles resolved this issue.

Have you had any other problems creating replays in MediaTracker since then?

Hi pjw_is_here,

Thank you for getting back to us with your suggestions.

There has been some feedback on the save replay function and the amount of replay time and session, the game will record. This is intended behaviour after the original replay options were removed from the menu. If you would like to give more feedback or alternative suggestions on how this mechanic should be used, please make sure to post in this section of the forum -
https://forums.ubisoft.com/forumdisp...nd-Suggestions

Thanks!

Hi everyone,

Just as an update to this situation you are all experiencing at the moment, starting any track on the Round mode server and spectating any user will not synchronise the ghosts.
The ghosts are not intended to start at the same time as the player.

The team are currently working on an update for this, to improve how this function works after receiving feedback from players.

Apologies Iamglobby, but because you bought the game from a key reseller we are not able to ascertain the origin of the key you have provided.

The key was purchased from a retailer (G2A) that does not have an official digital distributor agreement with Ubisoft. In these cases you need to contact the seller directly, which would be G2A.

For further information regarding our official partners, please see our FAQ:- https://support.ubi.com/Faqs/000023753/

As stated earlier, you will need to contact G2A directly to resolve this.

Thank you for letting me know Iamglobby.

Unfortunately I do believe this will be a problem because you purchased the game from a key reseller such as G2A.
My best advice at this point would be to contact their support as we will be unable to help you with this and you will only get the same message form our support too.

You can contact G2A here -
https://supporthub.g2a.com/marketpla...at-should-i-do

If you would like to purchase any games digitally online in the future, here is a list of our approved key sellers -
... Read more

Not a problem Iamglobby,

Typically we will try to respond to you asap but sometimes it can take up to 48 hours for an agent to respond.

When support is able to resolve this issue for you, please feel free to post back in the forums and let us know in case any other players experience the same issue, thank you!

Okay thanks for getting back to me with that Iamglobby.

On your account I can see that you do not have the correct version, however because this will be going into some private details, I will not be able to discuss that here.

Would you be able to take a screenshot of your proof of purchase, whether that is from an email or through Uplay here - https://support.ubisoft.com/en-GB/Fa...rder%20History.

Also please advise on what date you purchased Siege, then please contact us through support via DM about this and we will be look into this further for you.

You can contact us here... Read more

Hello Weeman303133,

Please check you account here for at the Beta and Test section to see which tests you have signed up for -
https://account.ubisoft.com/en-GB/beta-access

Any information about these tests will be communicated to you via the email address you registered with us

Hello X3N0KS.-

Welcome to the forums.

At the moment we do not have cross progression across platforms for Siege. We are planning this in the future however and we are asking players to register all their platform accounts now, to their Ubisoft accounts. To read up about this please check out this article here -
https://support.ubisoft.com/en-GB/Fa...ss-Progression

Please keep your eyes peeled for any updates on this on our social media sites such as -
... Read more