Ubi-Milky

Hello @MaksVayne thanks for getting in touch.

To play with the Russian language available in your game, you will need to purchase the Russian regional edition of the game. If you are unsure which version you have, please contact us over the following support links privately, as we will need to check your account and what regional version of the game you have. In some cases we may be able to add a language pack to your game, depending on what version you purchased.

Please contact us over one of the following links >>

Ubisoft Email/Live Chat support > ...

Hello again @cow_poke thanks for providing these further videos, I have reported this to our Division team previously but will forward these new videos on as an example of the run and stop female animation too.

I am still waiting for the team to get back to me to let me know if this animation is a bug or is intended by design to differentiate the male and females movement and run animations, but I will do my best to update this thread when they get back to me when they have more info and have had time to recreate this in their game too, thanks again!

No worries @GhostMstrChief. If you do happen to have the Tactical Twitch Drop in your inventory and claimed it correctly within 24 hours of the stream ending, please send us an uncropped screenshot of your Twitch Drops inventory, with your Twitch username on show that displays the Tactical Mask as claimed > https://www.twitc...

Hello @Reign-Above thank you for getting in contact with us about this specific error code.

I have not come across this issue reported in our Division 2 game, but I know it has been reported for other games and the solution was usually to verify your game files.

As you have already attempted this step, could you please follow each step you have yet to try in our tech troubleshooting guide? This guide contains the most common fixes for games not launching and will also help rule out if it was caused by hardware, software, Windows settings and out-of-date drivers > ...

Hello @xAAndreyx, yes please, please create a new case using that link you posted and if you would like, please copy the URL of this thread too into your comment box, when creating the case, this will help give the next agent examining your case some more context, thank you

Hello @deathologue thanks for getting in touch with us and providing a video of this glitch.

I am a little confused as to what trophy it is you are trying to collect, can you let me know the exact name of the trophy?

Just so you know, we have no ability to unlock PSN trophies for players, but if there is an issue with obtaining one, we can definitely document this with our Division team to make them aware.

Hello @Tyranmedic thank you for getting in touch with us and thank you for trying the troubleshooting. We ask players to perform our troubleshooting as the bluescreen errors CE are known as console errors, so there may be a corrupted game file on your console that needs fixing, this is usually done by clearing the cache by power cycling the console and rebuilding the database.

As none of this troubleshooting has helped you so far, can you let us know if there is any pattern when these crashes occur? Are you playing for a certain amount of time or taki...

Thank you for that video @F3AR4Alma I will get this sent over to the Division team so they can examine it in detail and see if they can suggest any further steps which may help you.

Can I also ask what is the usual TV you use for your XBSX, that you experienced this on? I know you mentioned an old Alba 720p tv earlier in the thread?

Finally, do you encounter this whilst playing The Summit game mode, or does it affect all areas of the game regardless?

That's brilliant @MisterFibble thank you for those reproduction steps and for providing a link to the video, I will get this written up and reported to the Division for further investigation - thank you for bringing this issue to our attention in case it also re-occurs for other players during this bounty!

Just in the nick of time! Thank you for that image @I3loodmastery and sorry for the delay in replying as we catch up with the forum posts.

I will get this sent over to our Division QA team to make them aware of it, thank you for capturing an image for us

One last question, can you let me know what resolution you are using with your monitor, in case we n...

Hello @Daeadin77 I am very sorry for the late reply. I hope the challenges have reset for you now and your progress is tracked, we know that our Connect challenges were affected across all games recently, but we have since purchased an update to Connect I believe has resolved this. Please let me know if this is not the case for you?

Thank you for the reproduction steps @MisterFibble I don't suppose you could pop a link to the exact video you watched previously, so I can follow along with your steps and screenshot the door for our QA to check on their playthrough?

Hello @sly1171 thank you for your post and welcome to the forum.

We know we have received some recent reports of this construction site rope bug from other players too, at this exact location > Corner of G St NW and 17th St NW1948 2517

At the moment this is something that is still under investigation by our Division QA team, I will not ask you for a video as we have received enough for our investigations already.

Thank you for letting us know you encounter this in the latest game update.

Thanks for providing this tip about your driver @knivestv and sorry to hear you have only just started experiencing these crashes after patch @HAWKI3y3s-0

Usually, when a crash occurs straight after a patch or update, it can point to one of the game files not installing correctly or becoming corrupted, which can sometimes happen after an update....

Hello @xAAndreyx thank you for getting in touch.

The languages you have available in-game depend on what version of the game you have purchased.

We may be able to add a language pack to your game, but we would first need to check your account and purchase details.

Could you please get in touch with us about this privately over one of the following links with your Ubisoft username, so we can look into this for you further, thank you >>

Ubisoft Email/Live Chat support > ...

Hello @Agent_Barton007 thank you for getting in touch.

Another player informed us of the high CPU usage they had which is also known to affect FPS issues, but they let us know this returned to normal over the past few days, after a Ubisoft Connect update was installed.

Can you let us know if you are still experiencing frame drops? Have you tried to perform any troubleshooting to see if this can fix the issue? I would recommend the following guide as a starting point to see if it can help improve performance > https://support.ubisoft.com/en-GB/Article/00006...

Helo @MisterFibble thanks for getting in touch. Are you still having issues with this bounty after watching the walkthrough online? If so are you able to show us a short video clip of where you can not progress?

As well as this, if you quit the game and relaunch on a second attempt, is the door then open for you?

This post will explain how you can forward a clip to us, of any potential bugs found in your run >
...

Hey @Vashisht19 thanks for replying. Did you try completing the mission in a group or solo?

Hello @Jessa246 please do get back to us if you are unable to locate the weekly manhunt mission via the 'bounty' tab, in the menu as Norvil2013 and gamecrusher447 advised.

If you are unable to start this, please send us a screenshot of your bounties tab and what is displayed so we can assist.