Ubi-Milky

Hello everyone, thank you for posting about the crashing issues you have experienced.

I too experienced some crashes in the game after an update, but managed to fix this by lowering one of my graphic settings (I believe it was Clutter effects) in the games menu, I use an Asus Strix 3070. Later after another update, I was able to return this setting to its highest without crashes.

This is one of the steps I would recommend trying, as well as the following >

- Verify the game's installation files, through the game launcher, to fix any corrupt or missing files that may be causing the crashes
 
- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file, as not running as Admin can sometimes cause several problems and can stop the game from being able to save > ...

It sounds like your download of the audio pack may have been interrupted or it could be a regional issue depending on the version of the game you own. To further help you, we would definitely need some images from your console.

Would you be able to send us a DM about this audio issue via our Twitter or Facebook support channels and try sending an image from your phone over a DM if possible, as there are a few things we will need to check this way >

Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - ...

Thank you for your post thelonewolfe77 and sorry to hear you were affected by this issue.

If anybody else experiences Epic and Ubisoft trying to download any game twice, please try >

• Installing the game directly on the Ubisoft Connect launcher instead, after linking your Epic account to your Ubisoft account
• Check Epics download path defaults to this location and has not been changed C:\Program Files\Epic Games\[Game name]
• In Ubisoft Connect, relocate the path to the original installation by using this tool in the launcher - https://www.ubisoft.com/help?article=000065557

Hello anolinmcginnis, thank you for your reply.

As well as checking your msinfo for any errors, we also have crash reports located in the Ubisoft launcher and games file directory under >
Assassin's Creed Valhalla\logs\uplay_crash_reporter.txt and Ubisoft Game Launcher\logs\launcher_log.txt

If you need help troubleshooting this crash, as advised by Ubi-Woofer, please create a support case on our support website with your dxdiag and msinfo files.

Hello guest-pspakmdh, thanks for posting and welcome to the forum.

Are you able to show us an image of your in-game audio settings, that you can post in this forum (image needs to be under 2MB size)?

Do you also have an image that shows any language packs downloaded and installed on your console?

What language are you trying to use for both audio and subtitles also?

Hello zubairkhalil200 thank you for getting in touch with us.

Is the extra 56GB worth of files downloading, not the updates? At the moment my total file size for the game's installation is 122GB total, though I have the season pass content downloaded also.

Thank you for the update dale_factor happy to hear you have now completed the challenge with a gold. We will make sure to share this workaround with other players, until a permanent fix can be applied to the challenge.

if you kill the last 3 guards first and round back to kill the 2 above the entrance to the last building it lets you finish and doesnt spawn the guys out in the field.

Provided by TheVastayan

Hello sorrowdays127 thank you for your post. This issue had previously been reported to us and is still being investigated.

If you or anyone else experiences this, could you please >

• Post an image of Reda's shop inventory, with the Daily/Weekly items missing
• Date, time and timezone when this occurred

This is the information our AC QA has requested from the players affected.

Hello guest-bxotajqa sorry to hear you are experiencing issues with this quest. Are you able to upload a video of you having issue with this quest so we can see if there is any kind of invisible wall or clipping that you may be encountering?

Hello Mr.Ronnie, thank you for your post.

There are a few reasons why your achievements/trophies may not unlock -
 
1. It may be that you have not unlocked all the conditions for the achievement/trophy
 
2. It may be that the unlock conditions have yet to synchronize with our server, so we would advise some basic connectivity troubleshooting and restarting your router whilst still connected to the game, to see if this helps the trophy pops

If you believe you should have received this trophy, please get in touch with us over one of our support links and provide evidence via photos or videos showing how you are entitled to this trophy

You can contact us about this over one of these links >

Ubisoft Support Website - ...

Hello there @davidgarcia03,

At the moment, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.

Alternatively, you are welcome to create a support case on our Ubisoft Support website, where you may be able to receive help from another agent, that may speak your preferred language -  https://www.ubisoft...

Hello there cz9681,
 
At the moment, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.
 
Alternatively, you are welcome to create a support case on our Ubisoft Support website, where you may be able to receive help from another agent, that may speak your preferred language - https://www.ubisoft.com/help

Hello bielik01 thank you for your question.

Whilst the rest of the Odyssey/Adestria longship customization can be earned through the community challenges (Adrestia Tailpiece, Figurehead, Hull and Sail) we have no information on when the Shields may become available to redeem in-game at this time.

Hello everyone, thank you for posting about the pause in the progression you have encountered.

Thank you to MissM16 for providing a workaround. Andi-AUT95 can you also try speaking to Hytham in his Bureau in your Settlement, to see if this triggers another location you can visit on Randvi's map?

Hello there @project-origine,
 
At the moment, we can only provide support in this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help you.

We also have our French-speaking forums located here, if you prefer - https://discussions.ubisoft.com/category/549/support-communautaire?lang=fr
 
Alternatively, you are welcome to create...

Thank you for confirming this blacktiefamily, we will pass this information onto our AC team.

Should anyone be able to provide any more video examples of this, in different locations, using different approaches, please post some in this thread and please show us the stealth options you are using in the menu.

We will happily pass this on to the team as feedback and to help try and replicate the exact same situations.

Hello sneakesteban, thank you for your helpful video clip.

This quest is currently under investigation by the AC team, so I will pass your clip along to the team. Do you have your save file uploaded to the cloud, so that I may access it?

At the moment, we are advising players to reload a previous save before the fight takes place, in order to win and complete the quest, though this issue may happen again should he fall into the sea during the fight.

Hello jtsizzle thanks for getting in touch and sorry to hear about this bugged mystery.

Are you able to capture a video showing you are unable to react with the children? To my knowledge, there are no ongoing investigations or reports of this quest being bugged.

That was extremely handy @TheNorfolkian and @bielik01 ...