Ubi-MrM

Ubi-MrM



27 Sep

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@cB_hc76 Hi, and welcome to the forum !

I've taken note of your report about an Issue with the Manning Zoo, and I'm sorry to hear that this impacted your experience !

For the purpose of our investigation, I invite you to provide us with the following information :

👉 Does the problem happen every time you run through the Manning Zoo ?

👉...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@kw_jn Hi, and welcome to the forum !

I've read your report, and I wanted to thank you for all the details provided, including the video !

They have been forwarded to the relevant Team for investigation, and we'll reach out to you if additional information is needed.

If you have questions, or for any other Issue, don't hesitate to message us !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@B0baChef I'm glad to hear that the advice Noxious81 provided helped you !

Enjoy the game, and don't hesitate to reach out if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@SomethingIsBled Hi !

I've taken note of your report, and I'm sorry to hear that you and your friends encountered an Issue with the Friend Referral program !

Your message has been moved to this thread, in order to gather all the information in one place.

In order to isolate the Issue, I invite you to check the previous messages in this thread, which contain advice related to the program.

If the problem persists afterwards, or if you have questions, don't hesitate to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Markphyton-toa Hi !

I've taken note of your report about the bonus provided by the Hermano named backpack.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with screenshots of the problem.

This will help us determine the best possible solutions.

If you'd like to share additional details, or have any questions, don't hesitate to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Engino Hi !

For the purpose of our investigation, in order to isolate the Issue, can you let us know if the website updated and you got the rewards ?

This will help determine the best possible solutions, and it's an integral part of our investigation.

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Markphyton-toa Hi !

I've taken note of your report about an Issue with the Striker gear weapon damage not stacking with Pestilence.

The Issue has been reported to the Team, and an investigation is ongoing.

We'll share new information as soon is available, and we thank you for your patience and understanding on the matter in the meantime !

Don't hesitate to reach out if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@PT_Frizzer Understood, thank you for the update !

TU 16.1 ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@BeadBase Understood !

I've taken note of your message about the scope being shown on a sidearm.

If you have questions, or for any other Issue, don't hesitate to reach out again !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@fronik-tu Hi !

You can reach out to PlayStation Support via their dedicated website, using this link.

Let us know if you have questions, or if you need help with anything else !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sam-SamFisher Hi !

I've read your messages, and I wanted to thank you for your reports !

For the purpose of our investigation, in order to isolate the Issues you mentioned, I invite you to provide us with screenshots showcasing the skin Issues, as well as videos for the gear problems.

As for the crashes mentioned, can you let us know if they still happen after following the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Jessa246 @jesuselway Hi !

I've read your reports, and I'm sorry to hear that you both encountered Issues with the Ubisoft Connect challenges for The Division 2 !
...

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23 Sep

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@McSmartass Hi, and welcome to the forum !

I've taken note of your report as well as your feedback, and I'm glad to hear that the workaround provided by @Elise235 helped (thanks for sharing it by the way !).

For the purpose of our investigation, in order to isolate the problem, I invite you to provide us with the following :

👉 Video of the problem

👉...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@SirLasseBluten Hi, and welcome to the forum !

I've taken note of your questions as well as the screenshot provided, and I'm sorry to hear that you encountered an Issue with River Raids !

Can you check if the problem still happens after following the advice from @azullFR (thanks for sharing it in this thread by the way !) ?

Don't ...

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22 Sep

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sigfried-M Hi !

I've read your messages, and I've taken note of your feedback regarding FSR in Assassin's Creed: Valhalla.

If you'd like to share additional feedback about the game, or have any questions, don't hesitate to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@TheBigJA3 Thank you for the update !

For the purpose of our investigation, in order to provide you with the best possible support while protecting your information, I invite you to reach out to us via one of the links provided previously in this thread.

If you have questions, or for any other Issue, don't hesitate to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@velychkovlad Hi, and welcome to the forum !

I've read your report, and I'm sorry to hear that you're encountering an Issue after fighting Balor !

The link you posted in one of your messages has been removed, as there was an Issue with it.

If you'd like share screenshots, I invite you to try to do so via the dedicated option in the message options (little picture icon to the right of the message bar).

For the purpose of our investigation, in order to isolate the Issue, I invite you to try the following :

👉...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Crazybone992 Hi !

I've read your report, and I'm sorry to hear thar crashes happen in the Canterbury Cathedral grounds !

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

👉 Does the problem still happen after following the steps of our ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@terrorindeed Hi, and welcome to the forum !

I've read your report about HDR Issues for the PC version of Assassin's Creed: Valhalla, and I thank you for the information provided !

For the purpose of our investigation, in order to isolate the Issue, I also invite you to provide us with additional information on the following topics :

👉 Does the problem still happen after following the steps of our dedicat...

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