Ubi-Mullac

Ubi-Mullac



27 Mar

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by xiShiro
I have the same problem. I've tried many solutions suggested by the community and the FAQS. I'm on NVIDIA's driver 417.71 though because I didn't have this issue before, so I thought rolling back my drivers would work, but it doesn't. I was initially experiencing the crashing issue on the new drivers too, so I'm just sticking with 417 for now.

My case number is 08467436
Hey,

If you have full screen optimization enabled, can you disable this?

08 Mar

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Glad to see that everything got resolved on your end

07 Mar


05 Feb

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by StarLight150
So any updates ? i had the same thing happening to me just about 15 min . was purshasing wild hunt
i did send the support a file ( 07917651 ) but from what i read i beleive i wont get anything back
these days everybody trying to scam us wtf
I can see that we got back to you and have escalated your case to be seen to by the shop team, we will try to sort that out for you asap.

Originally Posted by Mr_Computer
I think ubisoft is ...
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29 Jan

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by CREWTORTOISE
So I played the SI special playlist the whole weekend and I never once got the sound glitch on my guns. However, the second I hop back into regular casual/ranked I am hit with the glitch in the first round of the first game.
-Thankyou
Hmm that is interesting thank you for the info! I'll pass it on to the team.

02 Jan

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Unfortunately at this time I don't have a eta for a fix.

31 Dec

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hmmm, thanks for sharing the MVP issue I've passed this on to the team here to look into

25 Oct

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by zrehman809
Hi, so recently I've been experiencing problems with my PC. Not sure what it is but my games will crash without any error messages. I've checked my temps and CPU and memory usuage while playing and nothing seems out of the ordinary to me? Maybe I'm wrong though, there will be screenshots down below. Also I've noticed recently when my PC is idling and I'm just browsing the web, sometimes you hear it get loud but nothing is overheating, its like something is winding up. Not sure what the problem is, hoping someone can shed some light on this, thanks. Regards, ...
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03 Oct

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by Clements_.
I’ve finally had some spare time so I provided a full clip myself.

https://xboxclips.com/JakeC%20Is%20a...361b84a6/embed

I hope this helps.
Thanks man, I'll make sure to pass this on.

- Cheers ... Read more

26 Jul

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey!

Just to double check, have you tried all of the steps here: https://support.discordapp.com/hc/en...es-Overlay-101

- Cheers

10 Jul

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by Legions_Elite
The same thing happened to me recently, i managed to get it to work by switching account from the in-game menu and then switching back to the original account.
Thanks for sharing your fix, hopefully others can see this in the future

- Cheers

05 Jul

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by SF_Bad.Wisdom
Hmm, verifying solved the problem. Actually seems that some files were missing (not corrupted), because after the "re-upload" Windows asked me to give a permission for starting the game. And I was able to start the game even with these problems.
Whatever, now seems that everything is OK. Thanks!
Glad to see that everything is okay now

06 Mar

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey guys,

First of all thanks to ShotgunBurger for sharing your solution.

If this does not work for you Sbriga, can you please try some basic troubleshooting if you haven't already:

https://support.ubi.com/en-US/faqs/0...oubleshooting/

- Cheers
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by deltaechoniner
My game can start but it won't take me into the actual game but after a bit it says running on steam then it stops. when i tried uplay i clicked play and it was loading but failed to launch the game. should i close anything running in the background besides steam and uplay. (srry if i am spamming)
Hey man,

If you haven't already, can you please try the steps here?

... Read more
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by Sega_oldStyle
Try to complete Article 5 and wait until the end of a mission, so you don't skip ending video, then you'll probably get your achievement. At least I got it this way.
Thanks for sharing

Hopefully this can help players in the future.

- Cheers

24 Jan

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi there,

If you haven't already, can you please try the following: https://support.ubi.com/en-US/faqs/0...oubleshooting/

Also, can you please if available try another mouse and keyboard, or try plugging them into different USB ports.

- Cheers

23 Jan

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi guys,

Sorry for any inconvenience this issue has caused.

I will make sure to pass this onto the team.

- Cheers
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi there,

We can help you out with that!

Can you please either contact us on Twitter, Facebook or create a ticket on our support site?

An agent will get back to you as soon as possible.

- Cheers

24 Nov

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi there,

Have you tried all of the steps here: Connectivity troubleshooting, if you have already followed these steps please create a case on our support website and send an ... Read more

24 Oct

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi there,

Thanks for reporting this.

I will pass this directly to the Rainbow Six: Siege team.

- Cheers