@bholici Hey there, sorry to hear you ran into an issue with your linked accounts! I see you were able to resolve this through a support ticket. Please feel free to reach out if you run into any other issues.
@bholici Hey there, sorry to hear you ran into an issue with your linked accounts! I see you were able to resolve this through a support ticket. Please feel free to reach out if you run into any other issues.
@ibruce71 Hey there, welcome to Discussions! I'm sorry to hear you've been running into crashes during that quest.
I see you've done some troubleshooting, but could you complete the other steps in this FAQ? This will rule out a couple potential causes of the issue.
If the issue persists after those steps, please also try loading a previous save and...
@dhrmckay Awesome to hear that! Please feel free to reach out if you run into any other issues.
Hi @citizennowhere, I see you have an open case with us regarding your season pass content in Assassin's Creed Syndicate. The game team will take a look at that case and get back to you as soon as they can. I sincerely apologize for any frustration in the meantime.
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@spirantcrayon22 Any compensation would be up to the development team. I apologize that I can't provide any such resolution at this time.
@Et4hiel Sorry to hear y...
@paulvalentin1 I do apologize for the continued inconvenience. You can find instructions on requesting a refund in this FAQ.
As for the "initializing download" issue, does this prevent the game from launching altogether? I recommend running through our ...
@rapupiirane Apologies for the late response, but I'm so glad to hear you were able to get around this issue using an older save! Please feel free to reach out about any other issues, and have a great weekend!
@terryzarsoff No problem! Your character should now be restored, but please do let us know if you run into any other issues.
@dominus_q Sorry to hear you're also affected by this. We've reported this issue to the team for further investigation.
We don't have any news on a fix, but please keep an eye out for updates.
@l583 Gotcha, so it just freezes rather than disconnecting you? Could you record a video of this issue?
@l583 Thanks for letting us know you're also experiencing this issue! Were you able to give those troubleshooting steps a try? If so, please go ahead and create a ...
Read more@rapupiirane Thank you so much! I've sent this up to the development team to investigate further. Please feel free to reach out about any other issues!
@paulvalentin1 Thanks for confirming your platform. The team is aware of this issue and working on a fix that will be implemented in a future update. I recommend keeping an eye on this forum for news on that.
@noy_16 Sorry to see that appears unavailable for you! I recommend reaching out to Epic Support in that case, since this may be an issue with their store.
@rapupiirane Gotcha, sorry to hear that. Can you record a video showing the issue, then upload it to Youtube and post the link in this thread?
@imsowhelmed Thanks so much for providing that video!
Could you also reinstall the game and check if the issue persists? I'd just like to confirm that since we haven't seen many reports of this issue.
@rapupiirane Thank you for sharing that additional information. So you're still able to move the camera when this happens? Also, can you load a previous save game and see if this persists?
@tyranmedic Gotcha, thanks for the additional info!
One more question - have you noticed this happening more often in certain game modes, locations, or after specific actions? Or does it seem to happen randomly?
@piksel8x8 Thanks for confirming that! Before you noticed this, were you already using that menu and it appeared normally? Or has this happened since you first started using that menu?
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