Hi @monkey1gg, I'm sorry to hear you've experienced this.
Are you the only one in the match being disconnected? If so, I recommend completing our basic connectivity troubleshooting steps.
If you're being disconnected along with the rest of your lobby, we'd like to investigate this further. Please reach out through one of the following support channels and let us know your account username, the time and match ID for affected matches, and which server you're playing on.
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@lucky-capybara I'm sorry to hear that! Could you complete the steps in this article and let me know if the issue persists?
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@ChairForce1991 @MQ-_ @croken717 @Mental_Pino I'm sorry that you've all been affected by this issue. Please see @Ubi-Milky's message for instructions on submitting reports of this issue so we can get that to the team.
@X-StupidBoi-X It looks like you're experiencing a different issue than the one in this thread. Ple...
@zombiestrike426 Hey there, welcome to Discussions! I'm sorry to hear your Sledge skin is missing.
Could you clarify which skin it is, and how you originally obtained it?
@cpmathis18 Hey there, I'm sorry to hear this has been your experience with both games.
Have you noticed this happening with multiple controllers? Are you just using the standard PS5 controller, or something else?
I also recommend completing the steps in this article to troubleshoot things further.
@that1tacoshop Hey there, welcome to Discussions! I appreciate you reaching out with your question.
When cross progression is implemented, your inventories will combine while you have a separate rank on console and PC. You can find more information in this FAQ.
@imjust2baad420 Thanks for providing that video! I've sent that over to the team for further investigation.
@ll_nrly_ll Sorry to hear you're also affected by this. Would you be able to provide a video as well?
Hey @amirvampire-ir, welcome to Discussions!
I'm sorry to hear you're running into this connectivity error. Could you go ahead and complete the steps in our basic connectivity troubleshooting guide and see if this issue persists?
@thundercloud-79 Hey there, welcome to Discussions! I'm sorry to hear you've been seeing lower performance in game.
Could you confirm that the issue persists after completing all of the steps in this FAQ? I'd like to rule out some potential causes of this issue.
If it keeps occurring, please ...
@dank-xaos-yt Hey there, welcome to Discussions and thanks for reaching out to report these issues.
For the stuttering issue - have you done any troubleshooting for this? If not, can you complete the steps in this FAQ? Then, create a ...
@ytrmn Hey there, welcome to Discussions! I'm sorry to hear you've experienced this issue playing the game.
I'd like to take a closer look at your system so I can investigate things further. Could you create a support ticket and attach your ...
Hi @divinerains, welcome to Discussions! I'm sorry to hear you've had trouble running the game.
Have you given the steps in our basic PC troubleshooting guide a try? They should account for a number of different causes for the issue.
If you still have trouble, please ...
@shaggytoph Thank you for the clarification. Would you be able to record a video showing the sequence of events leading to the issue, as requested by @Ubi_Plush?
@corgi1315 Gotcha, thanks for confirming that. I see you mentioned the game is using the correct GPU - did you set it to run by default from the NVIDIA Control Panel? You can find instructions for that in this FAQ.
If that is the case, then I'd like to gather a few more things so I can report this up. Please see if you can create a DxDiag file while the ...
@yung_arthur Welcome to Discussions! I'm sorry to hear you're also experiencing this issue.
By creating a discussion, do you mean a topic on Discussions? If so, just make sure you're in the desired category and click the "New Topic" button on the top right.
@rai_ichikawa Hey there, sorry to hear you've run into this issue launching the game!
I took a look at your support case, and unfortunately it looks like your MSInfo is incomplete. Could you export it once more, then upload that to your existing case?
@narayannaa Hey there, apologies for the lack of response. This requires a fix on our end. I see you've already created a support case for this issue, so please keep an eye out for updates on that case.
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@corgi1315 Thanks so much for the update! I see you also have a number of programs set to run on startup. Do you normally leave those programs running when the game is running? If so, does closing them out change anything?
@celeroon Hey there, sorry to hear you're having trouble unmuting your friend! Have you confirmed that your friend wasn't muted on their end? What platform are you both playing on?
@nihilist-potato @Ry1979 Sorry to hear you two are also experiencing this issue. This has been reported to the team and they're currently looking into the matter. I've gone...
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