Ubi-Mushy

Ubi-Mushy



10 Mar

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    Ubi-Mushy on Support Forums - Thread - Direct

Hi @jachu7152, welcome to Discussions! I'm sorry to hear you're having trouble earning that trophy.

When completing any of those bounty missions, did you die after defeating the boss but before clearing the area? If so, can you try completing those bounties again in cooperative mode?

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    Ubi-Mushy on Support Forums - Thread - Direct

@z3r0ph8 Welcome to Discussions! I appreciate you reaching out about this.

This doesn't sound like intended behavior, so I'd like to look into this further. Do you happen to have any screenshots or video of the issue? Does your character have any hardcore commendations despite having been converted to normal?

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    Ubi-Mushy on Support Forums - Thread - Direct

@thewlemon Hi Willy, welcome to Discussions. Sadly hardcore characters cannot be restored, even in situations like this. I apologize for any inconvenience caused.

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    Ubi-Mushy on Support Forums - Thread - Direct

@hogg-zz Hey there, welcome to Discussions! I'm sorry to hear you've run into this issue.

As @echolecter suggested, a reinstall of East Anti-Cheat should help sort out any conflicts with your files. I also recommend the other steps in ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@piksel8x8 Hey there, thanks for reaching out about this issue! That definitely looks weird.

When did you first notice this happening with the icons? Does it happen every time you go into that menu, or only sometimes?

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    Ubi-Mushy on Support Forums - Thread - Direct

Hi @tyranmedic, apologies for the late response! We'd definitely like to look into this issue.

Does this only happen with the chem launcher, or have you noticed similar issues with other weapons? Does this occur with every loadout you've tried for the chem launcher?

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    Ubi-Mushy on Support Forums - Thread - Direct

@wolfoldyrradmor Thanks for confirming that. Do you recall exactly when you bought the Gunner specialization?


04 Mar

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    Ubi-Mushy on Support Forums - Thread - Direct

@wanorios Thanks for answering those questions.

Do you have a physical or digital copy of the game? If physical, can you check the disc for any scratches?

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    Ubi-Mushy on Support Forums - Thread - Direct

@WrecK3rr @Adrian-11 Sorry to hear you both have been affected by this issue as well.

@aldiboron So you were ale to complete the mission after coming back to it later? Did you still encounter rogue agents in that try?


20 Feb

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    Ubi-Mushy on Support Forums - Thread - Direct

@mate-kertai Great to hear that solved things! Please feel free to reach out with any other questions or concerns.

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    Ubi-Mushy on Support Forums - Thread - Direct

@player_a Hi there, welcome to Discussions!

Anno 1800 is only available on the Ubisoft Store and Epic Games, neither of which have a gifting feature. You may be able to give your friend a gift card instead.

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    Ubi-Mushy on Support Forums - Thread - Direct

Hi @u-B-m, thanks for the providing so much information on this issue! I was able to reproduce the crash on my system as well, so I've gone ahead and reported this to the team so they can look into a fix. Please let me know if anything changes in the meantime!


17 Feb

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

Hey @sirnightreaper, welcome to Discussions! I appreciate you reaching out to report this.

The team is currently looking into this issue, so I've sent them your information to help with their investigation. Please keep an eye on this forum for updates, and let me know if you have any other concerns.

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    Ubi-Mushy on Support Forums - Thread - Direct

Hi @noobwithpad-fr, sorry to hear you've had trouble with connection to the game! Is this still occurring? If so, I recommend giving the steps in this FAQ a try to narrow down the source of the issue.

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    Ubi-Mushy on Support Forums - Thread - Direct

@akiyama_dark Thanks for confirming that. I see you have a case open with us, so I recommend continuing troubleshooting there. There should be an update available for you now.

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    Ubi-Mushy on Support Forums - Thread - Direct

@the_kettle Glad to hear you were able to get back to the game! Please do let us know if you run into any other issues.

@B-HONDERD Does pressing "Escape" when encoun...

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    Ubi-Mushy on Support Forums - Thread - Direct

@adfx1falken Thanks for sending that over! It looks like the video cuts off right after the fight, so could you also send a video or screenshot that shows the research task is still incomplete?

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    Ubi-Mushy on Support Forums - Thread - Direct

@tideman92 Thanks so much for that video! I've sent that on to the team so they can investigate further.

@edubbsmotor76 sorry to hear you're running into this issu...

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    Ubi-Mushy on Support Forums - Thread - Direct

@knausis Thanks so much for the update! I'm glad to hear the hole only appeared the one time. To help us investigate, could you make a mark on that map where the hole appeared?

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    Ubi-Mushy on Support Forums - Thread - Direct

@edubbsmotor76 Hey there, thanks for reaching out to report this and including a video of the issue!

The team is investigating similar issues with some rewards from the previous season. I've gone ahead and sent them your video and account information so they know this is still occurring in Season 8. Hopefully we'll have an update to share on the issue soon. Please let us know if anything changes, or you have any other questions.