Ubi-Nacho

Ubi-Nacho



19 Oct

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@drlnkle Hello there!

Welcome to the forums, thank you for bringing the lost wolf issue to our attention. Sorry to hear you're encountering the wolf behaving in this way.

This is a problem that has been reported to the AC Valhalla game team for investigation. The work on this issue is ongoing, and any news and updates on when this will see a resolution will be posted here.
We're unable to share an ETA at this time...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@barefootpage70 Hi there,

Sorry to hear you are unable to find the letter in your box.

Could you please provide a screenshot that shows that the quests from this arc are not already completed, please?

Thank you!

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@quartet Hi there.

Welcome to discussions!

The base game is 50GB. The 112GB download size you are seeing includes all of AC Valhalla's additional content and updates that have been made available since it's release.

Please let us know if you have any additional questions and we'd be happy to help.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@azullfr Hi there. Thank you for taking the time to direct us to the megathread.

@Macri0071980 If you're issue is the same as described in the megathread, please let ...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 Thank you for checking that!

Lastly, would you be able to let us know if restarting the game, or restarting the console has any effect at all?

We'll pass all of this along to the game team for investigation.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@neens___ Hello there!

Thank you so much for passing this video on to us.

This video link has been forwarded on to the AC Valhalla team for further investigation. We'll be sure to inform players when we have more news to share on this issue.

In the meantime please feel free to keep and eye on our ...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 Thank you for returning to confirm this!

@spirantcrayon22 Hi there!

Thank you for reaching out and letting us know your thoughts. Sorry to hea...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 Hi there.

Changing the button assignment is purely for testing purposes to help us determine where the issue may be. This is information that we will be passing to the game team when issuing a report.

Thank you!

Comment

Hi all!

Thank you for updating this thread to bring this back to our attention.

We currently have no new information to share on the possibility of the Adrestia shield longship cosmetic being added. Apologies for any inconvenience caused. Please keep an eye on our News and Announcements for information on recent and upcoming changes to AC Valhalla.

If you have any further questions, please let us know!

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hi all!

Thank you for updating this thread to bring this back to our attention.

We currently have no new information to share on the possibility of the Adrestia shield longship cosmetic being added. Apologies for any inconvenience caused. Please keep an eye on our News and Announcements for information on recent and upcoming changes to AC Valhalla.

If you have any further questions, please let us know!

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hi @bielik01 @TheNorfolkian

Could I just confirm that you've been able to access the discovery tour now?

Thank you both on your feedback for the design o...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hi there everyone!

Thank you all for posting to our AC Valhalla discussions and letting us know you thoughts on the stealth mechanics in-game.

@skalibran Your post, along with the detailed video, is much appreciated. This video does a good job of highlighting details, and this has been passed on to the game team. Regrettably, we're unable to share any new news or information in regards to changes with the stealth mechanics.

...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@anonymousss32 Hi there!

Thank you for sharing these details, sorry to hear you've not been able to pick up this document.

Could you confirm that your game is on the most recent update 1.3.2? If this is not the case, could you please update the game, and let us know if the issue persists?
Just to be sure, could you also confirm that the document you're unable to collect is the clue placed just in front of the fireplace?

Thank you!

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hello there @guest-INEFZ37D @j_ohnny_1986

Sorry to hear your haptic feedback is no longer working.

Could you both confirm for me that your saves are updated and synced to the cloud, so that we can pass these reports on to our game team?

This is an issue that's currently under investigation. We'll be sure to let you know when we have news to share on this! Please keep an eye on our ...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@bielik01 HI there!

Thank you for posting this report, and capturing a screenshot of this.

Would you be able to let us know if you're able to access the first person camera if the action is bound to a different button? If you could also let us know if R1 works for other actions too, that would be much appreciated.

Thanks!


14 Oct

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@hag_mag Hi there.

A member of the support team may need to take a look at your system files to be able to help with further troubleshooting.

Would you be able to generate a Dxdiag and MSInfo, and attach them to a ...

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13 Oct

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@hag_mag Hi there.

Sorry to hear you've been seeing this error message when trying to connect.

Would you be able to follow the steps given in our troubleshooting guide here? This guide should help with some of the more common connection issues you might be experiencing.

If these steps have been completed ...

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08 Oct

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hi everyone.

Thank you all for sharing what you know, and what you've experienced personally in regards to your connection to the servers.

If any players experience any further connection issues after maintenance is completed, please follow our additional steps outlined here to ensure you have the best chance of a stable connection.

Should the problem persist after trying out troubleshooting, please reach back out and we'll be happy to help.
Thank you.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@azrahild Hello!

Could I just check to see if you are able to create a support ticket here? Or are you only prompted to start a chat from this link?

Of course, if you're happy to let us know the issue we can offer support on these forums in English.

Thank you.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Hi there @ModalThread611 @Noxious81

Thank you for sharing your concerns when it comes to those who are using exploits in the game to give themselves an unfair ad...

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