@skandxlouz6666 Hello there!
Thank you for reaching out via discussions in regards to your account being banned. The attached video is much appreciated. Regrettably Ubisoft Support is unable to discuss any ban appeals over public channels. If you'd like to appeal a ban, you're welcome to reach out to us here:
Ubisoft Support Website - ...
@supersearle Hello there!
I was able to retrieve the information from your original post and add this to a player report case, so that this can be logged by the game team.
You should receive a notification confirmation of this, and you're welcome to forward on any additional information you feel may be relevant.
Thank you for your report. Please be in touch should you require anything else!
@grix4n Hello there!
Sorry to hear that your game has crashed, and that you have received a penalty. Regrettably, Ubisoft Support is unable to assist with any temporary sanctions issued.
We can help you troubleshoot the crashes, however, to ensure this is less likely to happen in future. Please see our technical troubleshooting and ...
@glizzy_gobler_2 Hi there!
Sorry to hear your deluxe edition of R6S is not activated currently.
Would you be able to tell us if you usually launch the game through Ubisoft Connect? If so, are you able to launch the game at all through Steam or are you always prompted for 'activation'?
Thank you!
@ramant1k Hi there.
Sorry to hear you're not able to play competitive games of R6S at the moment.
Could you let us know what error or message you're receiving when trying to connect to a competitive match? Are you able to share any screenshots of this?
Thank you.
@alx_ya Hello there.
Thank you for coming back to the thread to update us on this issue. Glad to hear you were able to resolve the problem you were having with lag spikes.
If you happen to have any other questions, please let us know and we'd be happy to help.
Enjoy your matches!
@sidewinderflame Hi!
Thanks for taking the time to share your experiences of the audio issues with PS5 versions of R6S.
The description and video provided are very useful, we appreciate the time taken to up this report together for us. This has been forwarded on to the game team to aid with their investigation! Apologies for any inconvenience this causes during matches. As soon as we have more news to share, we'll update you within the forums.
In the meantime, please let us know if you have any other questions, or information you'd like to add.
Thank you!
@byivan03_c4 Hi there.
Thank you for reaching out to report a player. Sorry to hear that you have experienced this behaviour in-game.
Please be aware that we do not allow the reporting of cheaters over the public forums as it is against our forum rules, this is why the screenshot has removed from your original post.
You can reach out to us to report other players via:
Ubisoft Support Website - ...
@pofooy_ Hello there.
Sorry to hear that your PC has been shutting off occasionally. Glad to see that setting your FPS limit to 144 has appeared to make a difference for you.
I understand that at the time of writing, this 2 day abandon sanction would be lifted. Please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account, and players must wait the specified amount of time.
As you've been having technical difficulties with your PC, please feel free to take a look at our troubleshooting guide ...
@kolyannaya Hi there!
Sorry to hear that you've not been able to start the game due to this crash on launch.
This could be happening for a number of reasons. To help resolve some of the more common causes for a crash, could you please follow all of the steps in our PC troubleshooting guide.
Please be in touch to let us know how t...
@a_senpai Hi there.
Thank you for letting us know your thoughts on the balancing in-game. Sorry to hear that you haven't had an enjoyable experience with Roni and Storm since the 1.5 scope was added.
As mentioned by ubi-theberry we welcome players to the TTS to try these features and changes before they go live, but we still take on board additional feedback once the changes have been implemented. We can certainly pass this feedback to the team!
Please be in touch and let us know if you have any further thoughts on balancing, or if you have any question...
@nightmare2024 Hi there!
Sorry to hear about this sudden drop in FPS as soon as you start moving in game.
Could you take a look at our performance guide for R6S here and follow the steps provided. This should help with any common performance issues, or help to narrow down where the issue might lie. Please be advised we can only offer limited support for any of our games running on laptop devices.
Let us know how this goes, and if you continue to see the same drop in FPS.
Thanks!
@emoney5_r6 Hi there.
Sorry to hear you appear to be missing this content. As this is an account related issue, would you be able to create a support case so that our team could take a closer look for you? Please be sure to mention which bundles are missing, as well as how they were paid for.
If there's anything else we can help you with, please let us know!
@pekeli Hi there!
Sorry to hear you were affected by DDoS. Regretfully, we are unable to return any lost MMR, apologies for any inconvenience.
We take these attacks very seriously, however we are unable to discuss cheating reports on the public forums. Could you please open a support case and let us kno...
@hsingh60 Hi there!
Just so that we are able to correctly report this issue, could you please elaborate on the nature of this cursor bug?
If you could let us know if this is also an issue specific to T-hunts, it would be much appreciated!
Thank you.
@sanjeev-_ Hello!
Sorry to hear you're seeing this error message when playing R6S. This error appears when BattlEye Service in your game directory is outdated or not operating properly.
Could you please try verifying your game files? Please let us know if you're using another launcher an...
@octavyus Hi there!
This could be due to your current anti aliasing settings.
Could you let us know how this is currently set up? Could you please change this and see if it has any effect for you in-game?
Thank you!
@max_chaostheory Hello there!
Sorry to hear you've been seeing this issue with BattlEye. Thank you for providing this screenshot and details of troubleshooting you've already tried.
Could you please follow these steps:
@lt-bigmeaty_dan
Thanks for reporting the exploit in Doktors Curse!
This issue has since been fixed in Y6S3.3, patch notes and more information can be read ...
@lt-bigmeaty_dan Hello there.
Thank you for bringing this to our attention and voicing your concerns in regards to the exploit in Doktors Curse.
This issue has since been fixed as of Y6S3.3, further details including patch notes can be found ...
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