Ubi-Nacho

@habix87 Hello there.

Thank you for posting in the forums.

Regrettably, we're unable to offer any further troubleshooting here, and in this case you would need to await a response from the escalated support ticket. Apologies for the delay at this time, we'll update you via your ticket as soon as we have information to share with you.

Please let us know if you have any other questions in the meantime.

@ryoshi_22 Hello there!

Thanks for taking the time to share these screenshots of your missing outfits with us.

Your images and the report has been forwarded on to the game team for further investigation. We'll report back once we have any further news to share. Apologies for any inconvenience. We hope you'll enjoy For Honor in the meantime!

Should you have any further questions, please let us know.

@holy-void Hi there!

Sorry to hear you seem to be having the same issue.

We'd like to advise working through our PC troubleshooting guide found here, which can help with common technical issues. These steps can also help us to narrow down the cause of the freezing/game suspension, should the problem remain after trying them.

Pleas...

@sasorisan1 Hello there.

Thanks for your detailed response, and for confirming troubleshooting steps that have been carried out.

As our team may have difficulty accessing these videos via YouTube as they are age restricted, would you be able to upload these to a file sharing site such as Dropbox or Google Drive? We'd like to forward this information on with the inclusion of the videos as it helps greatly with any investigations.

Thank you.

@pakarmy1337 Hi there!

Sorry to hear you've been seeing these crashes since the last update.

Would you please be able to follow the steps outlined in our PC troubleshooting guide here. These steps should help with the more common causes for crashes, could you let us know if this helps at all?

Thank you.

@ced_arbo Hello there.

Sorry to hear that you've been seeing this message when trying to purchase premium credits.
Would you please be able to let us know the following, so that we may pass this information on to the game team for further investigation:

• Which region are you playing in / which store are you connecting to?
• Are you using a VPN at all?
• Have you encountered this issue before or were you able to purchase credits normally prior to this occurrence?

Thank you!

@dirty5636 Hello there!

Thanks for taking the time to return to the forums to let us know that this issue has since been resolved. Glad to hear that you're up and running again!
Please don't hesitate to get back in touch should you have any other questions or queries.

Thank you.

@snips86x Hi there.

Thanks for confirming this for us.

Would you be able to tell us if you have Kestrel showing as complete, so that we know this has only affected your brother?
Can we also confirm that your game is running the most recent update?

Thank you!

@jareniysneg Hello there!

Sorry to hear that you've been having trouble locating these enemies in mission 4.

These enemies should be behind a beachable wall in the garage. The AI is supposed to breach through that wall however there may be a chance that they're stuck. Could you try looking here and let us know if this is the case?

Thank you!

@velxus-r6s Hello there!

Thank you for forwarding this bug report to us as well as the screenshot and video. Sorry to hear that players are able to vault here to stand on top of this pillar. We've forwarded this information on to the team for further investigation.

Please keep an eye on our ...

@hundread1800

Hi there. Thank you for confirming you're using sandbox, we understand this population should not drop between saving and loading. This information along with the screenshot provided has been sent to the game team for further evaluation. We'll be sure to let players know when we have any information to share on the investigation.

If you have any other questions, or any details you'd like to add, please let us know!
Thanks again for the help reporting this.

@bigjim35 Hello there!

Welcome to discussions. Thank you for sharing this issue, and letting us know this started after downloading DLC. Sorry to hear you've been seeing these roads appear with a strange grey coloring.

Could you take a look at our PC troubleshooting guide here and let us know if these steps help resolve this graphical error...

@sirharrypierce Hello there.

Thank you for this report, and for providing details and screenshots showing the mismatching information in your inventory. The information detailed in your post has been forwarded to the game team for further investigation.

If you'd like to keep an eye on patch notes and updates in the meantime, please see the ...

@tomaszmajewski Hello there!

Thank you for forwarding this information regarding incorrect Polish text, along with these two screenshots.

The details of your report and these images have been passed to our game team. If you have any additional reports or any other questions please let us know!

@azactual Hello there.

Thank you for reaching out via Ubisoft Discussions.

After checking the appeal that you are referring to in your post, I can see that this case is open. You'll receive communications about your ban via email once investigation is complete. Please be aware that Ubisoft Support is unable to discuss any details of your account on public forums.

If you have any further questions, please let us know.

@lerch1980 Hello there.

Thank you for also offering your experience of this issue, and for giving us the details of the troubleshooting steps you've tried.

This has been passed along to the R6S game team as part of our report. Please keep an eye on our News and Announcements page in the meantime, and let is know if you have any additional questions.

@iinoiz Hi there!

Thank you for sending these files through to Ubisoft Support.

A support agent will respond to you via email, to further assist with the performance issues you've been experiencing.

Please let us know if you have any further questions for us!

@good_canadian Hello here!

Abandoning a match is an action that can result in a ban. You can see more information about this, and other actions that may result in bans here.

Bans are administered by an automated system with the aim of improving player experience and as such, we are unable to lift them. In this case, it has bee...

@sirharrypierce Hi there!

Thank you for taking the time to share this screenshot with us.

Would you say, from your experience, that is is a rare occurrence or are you seeing this quite regularly? Any additional information on this is much appreciated.

@hundread1800 Hey there!

Thank you for confirming this. Would you be able to let us know if you have access to 'Bright Sands' at all? This may be related to a previously reported issue.

Have you noticed that this population counter returns to normal after any specific actions?

Thank you.