Ubi-Nacho

@antoineanpan Hi there!

Sorry to hear that the distance information is missing. Is it possible for you to share a short clip of the issue by uploading to a site like YouTube or Google Drive?

Thank you.

@stevez_pun Hi there.

Sorry to hear you've had to make more than one report for this issue. The screenshots and details provided have been forwarded to the team to help with the investigation.

Once we have further news on the issue we'll let you know.
Thank you.

@artemastate Hi there!

Merging with another thread on this topic. This issue is undergoing investigation at the moment.

If possible, would you be able to share a short clip of this issue via a file sharing site like Google Drive or YouTube? Could you also ensure your most recent save is uploaded to the cloud?

Thank you for the report, apologies for any frustration this may cause.

@coolhawk2010 Hey!

This issue is open for investigation at the moment. We'll report back once we have more news to share on the fast forward roll.

Thank you for your patience.

@godape Hi there.

I can confirm there is currently an ongoing issue with Ubisoft connect rolling back AC Valhalla to 1.3.0. This is currently under investigation.

You can see more information on this here.

Sorry to hear this is affecting you...

@chanss Hi there!

Is this in reference to the new river raids added in 1.3.1 along River Rhine? Would you please be able to elaborate on what is meant by 'wrongly named'?

Thank you!

@hardfi-13 Hi there!

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.
 
If you'd prefer to receive support in your native language, you're welcome to create a support case on our website - ...

@totuq Hi there.

Sorry to hear you've not got boots/pants from raids.

Could you elaborate on what you mean by 'can't complete river raids' so we can look into the issue for you?

Thanks!

@bansheedragon75
That's great, that's all the info I needed on that, thank you.

If you're able, could you also answer the following questions:

• Have you played the game on any other platforms?
• Did you experience a crash beforehand?

Could you upload a clip of a manual save being attempted, so I can check which sound effect is played? You can use a file sharing site like Google drive, or YouTube for this.

@bansheedragon75 Hi there.

Sorry to hear you've been having these problems with saving the game.

When you have a look at already existing saves, are you having any 'data corrupt' error messages at all?

Could I also check that in-game, you're seeing the update version as 1.3.1?

Thank you.

Hi there @Metaphyzikal1

Are you able to confirm if this issue remains in 1.3.1, so that we can look into this further if needed?

Thank you!

@newtomb96709 Hey there.

Sorry to hear about the problems you're having with this quest.

Can I confirm that the most recent update has been downloaded and installed?
Does this issue remain after saving the game, closing and reloading? Failing this would you be able to try restarting the console too?

Thank you.

@awel1 Hey there!

Sorry to hear you've not been able to progress further with this quest.

If you travel to Donecaestre to try and start the quest without it tracking, is Halfdan there?

This is an ongoing issue, and we're currently collecting reports from players who are having this problem. Would you be able to make sure that your most recent save is available as a cloud save?
Once this is done, we'll forward this report to the team.

Thank you.

@petek Hey there.

Thanks for taking the time to update this and get back to us.

Sorry to hear about the crash but glad it seems to be resolved now.

Should the issue return please let us know!

@hidden1ne Thanks for throwing your name in the hat, here!

Extra information on new issues is always welcome. If you are able to record a video if this happens again, we'll pass this on too.

Good to know reloading a save that gets rid of the quest, or finishing the quest, might be a workaround for players having this problem.

@kozak69 Hey there!

Sorry to hear this. Thank you for confirming you're running the most recent update.

Are you able to try the workaround suggested by @ChuckKatse...

Hey there @wiktor184 @Nachtblueten

Sorry to hear there's been some issues when downloading the update today.

Would you be able to follow our download troub...

@triquetratrip Hi there!

Thanks for getting in touch, and sorry to hear about the constant thunder rumble.

Due to your post title it's safe to assume this is an issue that has only presented itself after this update?
Would you be able to see if this issue persists after restarting the game, and failing this restarting the console?
Lastly, could you try disabling all audio in the settings, then saving and reloading the save and enabling the audio again.

Let us know if any of the above have an effect on this issue!

@nicknick30uk Hi there!

Thanks for reaching out. Sorry you're unable to get back into the game at the moment.

Would you be able to check to see if you're on update 1.3.1 please? If this is the case, are you able to share a video of this happening?

Thank you.

@physical_hunt Thanks for confirming this for us.

Does this issue remain on update 1.3.1?

Thank you.