Ubi-Orion

@teaparty2016

Hey there.

Sorry to hear about this.

It could be as a result of a corrupt installation, have you tried a fresh install? If not I would recommend giving this a try. If you have and the issue has continued to persist please let us know.

Thanks

@ellshanko

Hey there.

If this issue persists after a restart would you be able to provide us with a link to a video demonstrating this we could take a look at, please?

Hey there.

I can confirm that this issue is known to the team and is under active investigation. As soon as we can provide any updates for you on this we'll let you know.

Thanks

@ultramegapower

Not a problem, thanks!

@arnudswazaneger

Hey there.

Sorry to hear you're affected by this.

Can you confirm whether the same stutters occur after a clean boot please?

Hey there folks.

This issue is still under active investigation.

We do apologise for the delay in resolving this particular issue, as soon as we can provide any updates for you from the team we'll return to the forums to let you know.

@starlord1521

No worries! Thanks for the update and by all means please let us know if the issue does return.

Cheers!

@queequegesq

Hey there.

As soon as we have any updates we can provide from the team on this issue we'll return to the thread to let you and others players know. Apologies for any inconvenience caused whilst the team are continuing to investigate this issue.

Thanks.

@echolecter

Hey there.

If this is something you're able to accurately reproduce would you be able to provide us with a video demonstrating this we could take a look at and pass on to the team? This was previously investigated by the team but at the time it wasn't something they were able to reproduce on their end.

Thanks

@gnarlyatol1793

Thanks for the additional info on this.

If you or anyone else is able to get a video over to us we'll take a look and pass this on to the team for you.

Hey there folks.

Thanks for your reports on this issue.

This particular issue was reportedly resolved but then unfortunately returned again and so was recently re-opened for further investigation. As soon as we receive any updates from the team on this we'll return here to let everyone know.

@hundread1800

Hey there

Thanks for taking the time in reporting this to us.

I've sent this on to the team for further investigation. As soon as we can provide any updates for you on this we'll let you know.

@bert_boomgaard

Thanks for sharing the workaround, it is much appreciated. Can I ask whether you've tested to see if this happens at all after a clean boot? As Milky has referenced above as well we're wondering if this is some sort of software conflict so ...

@mokushiryuu

Thanks for the report, I'll let the team know you're affected as well. As soon as we can provide any updates on this issue we'll return to the forums to let players know.

@vincevega97

Hey there.

Sorry to hear about this.

Can you double check the following article to check that the dedicated GPU is being chosen correctly and if possible answer the questions asked by UbiMilky in the post above if at all ...

@feinermax1

Hey there.

If you have attempted the following steps below and the issue persists would you be able to link us to a video demonstrating this please? This workaround does resolve the issue for most players but if it's not working for you we'll need to report this to the team.

- From the PS5 home screen, highlight the tile for Assassin's Creed: Valhalla
- Scroll to Add-ons and select a pack
- Click "Free" on the PSN Store to redeem the pack and install it

Thanks

@draeoth

Hey there

Glad it's sorted out for you and thanks for returning to the thread to let us know. Cheers!

@dirkrenes02

Hey there

Thanks for reporting this to us.

This issue is under active investigation at the moment. We hope to have a resolution soon so please keep an eye on the forums for updates.

@kawaileung

Hey there

If you're able to accurately reproduce this if possibly could you send us a link to a video demonstrating this please?

@dondeezee

Hey there.

If at all possible could you provide us with a video demonstrating this we could take a look at? A link to a hosted video would be perfect if this is something you can provide. Cheers!