@gristly
Hey there! Thanks for reaching out.
No plans we're aware of at this time but stay tuned to the forums and our social accounts, if this changes and we have any news to share that's the first place we'll head to let yourself and other players know.
Cheers!
@cloaker
Hey there
This isn't something we would be able to assist with over the forums I'm afraid. As far as I'm aware our teams will reach out to creators who they're looking to work with rather than the other way round and creators requesting access but thanks for showing your interest here.
Cheers!
@l0k1-01
Hey there
Sorry to hear about your connection issues.
Just a heads up but in future if possible if you can create a new thread with your issue it would be greatly appreciated. You're experiencing a connection issue and the OP is experiencing an issue with crashing so it's just to try and keep forum threads on one specific topic if we can, thanks!
If these issues are as persistent for you as you're describing this is indicative of a connection problem somewhere down the line. At this time we're not aware of any widespread problems on our...
@erasai_ks
Hey there
I'm sorry to hear about your ongoing issues with crashing. Hopefully this is something we can help to diagnose and resolve for you.
The first thing I would suggest is to attempt each step suggested here. I'm sure you have attempted some of these already but we need to confirm these steps have been completed first. These steps are known to resolve most of the common causes of crashing/freezing.
...
@lt-bigshrek
Hey there.
It can take up to 24 hours on some cocasions for in-game purchases to be credited. If after this time you're still missing credits however please open a case with us and we'll take a look over your Ubisoft account to find out what's happened.
You can reach us either through the ...
@adom2
Hey there.
I don't believe this will be possible whilst Steam is down I'm afraid.
Hopefully those issues are now resolved for you.
@abduuuuljabbib
Hey there.
Based on your description that sounds like a connectivity issue. What is your current download/upload speed and are you connected through broadband or 4/5G?
I would recommend if you haven't already done so to perform all of the steps of our connectivity troubleshooting for Xbox here.
Please keep us updated on this when you get a chance to run through these steps.
Thanks!
@bango_
Hey there.
Sorry to hear about this.
Unfortunately temporary abandon sanctions are implemented server side so these aren't something we can adjust. However if you are experiencing regular connectivity issues please let us know and we'll do our best to try and help to mitigate or resolve these issues as much as we possibly can.
Thanks.
@zerin6414
Hey there
Sorry to hear about this.
Is this is a regular problem for you or was it just this one occasion? Unfortunately temporary sanctions are issued server side so it's not something we're able to adjust retrroactively so we do apologise for any inconvenience caused as a result.
@mozhi_bruce
Hey there.
If you can upload it to a video host and send us a link that would be great.
Thanks!
@dubzerosp
Hey there.
You would not be permanently banned from making purchases because of server problems but this isn't something we can investigate over the forums I'm afraid.
If you would like to discuss this further with us please continue the conversation on your support case.
@ioftly
Hey there
Sorry to hear that didn't work on this occasion but thanks for giving that a try.
Can you try again after a clean boot and see if that helps at all? Please also ensure that Ubisoft Connect is running with ...
@l4m80ry43s
Hey there.
Sorry to hear about your issues with the in-game store.
There might be a reason for this but we'll need to check over your Ubisoft account to check this out with you
You can reach us either through the ...
Glad you managed to work out what was happening here and thanks for returning to the thread. I'm sure other players might be wondering the same thing and could find the thread.
Cheers!
@jablmiko
Hey there.
Thanks for providing those for us.
Are you playing with the latest version of the game? These were known issues but they were resolved quite some time ago it seems and we have not received many reports of them still occurring. It's possible though the issues could have returned.
Can I also ask you to ensure your latest save where this is occurring to the cloud? We'd like to attach your save along with the videos you've provided to the team. Once you've confirmed this for us we'll send this on to them.
Thanks!
@misanthropecult
Hey there
Sorry to hear you're encountering this as well.
If you're not able to attach those images directly could you upload them to an image host and send us a link please?
Thanks
@thondlake
Hey there.
Could you confirm the exact error code you're seeing please? Is it 0x70000041 or something different?
Thanks
@ins4n3_mitcakoc
Hey there.
Sorry to hear about this. If we can confirm the issue persists we'll re-open this with the team. Can you confirm the issue persists after a reboot or after loading a recent autosave?
Thanks
Hey @Twissey
Thanks for providing your save for us. I've referred this to the team for further investigation, as soon as we can provide any updates we'll return to the forums to let you know.
Thanks!
@therichgodhades
Thanks for the additional info, We'll get back to you with an update as soon as we hear back from the team.
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