Ubi-Orion

Ubi-Orion



22 Dec

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    Ubi-Orion on Support Forums - Thread - Direct

@chalssg

Hey there.

Is your console region set to the correct region you're in and are you using a VPN at all?

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    Ubi-Orion on Support Forums - Thread - Direct

@nukeee02

We'll have more to share in the future about expansion of cross-progression to different platforms so keep your eyes peeled. Cheers!

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    Ubi-Orion on Support Forums - Thread - Direct

@berdy1337 @johnrex2504

Hey there folks.

Just to confirm if you weren't already this is a known issue under active investigation as confirmed...

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks

Just to let you know if you weren't already that there is a known issue with the exchange value being incorrect, this is confirmed in our known issues list following the update here.

Thanks for your reports so far on this issue. As soon as we have any further updates on this we'll let you know.

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    Ubi-Orion on Support Forums - Thread - Direct

@bloc75

Hey there.

Thanks for reporting this to us. I have passed the thread and attached video on to the team for further investigation.

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    Ubi-Orion on Support Forums - Thread - Direct

@sirharrypierce

Hey there.

That's strange. Was this still present after reloading the save? If possible can I ask you to provide a link to a video demonstrating this we could take a look at as well, please if you're able to accurately reproduce this?

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks.

Just to confirm that if you weren't already aware this has been confirmed as a known issue here

As soon as we have any further updates on this issue we'll let you know on the forums. Our apologies for any inconvenience caused as a result of this whilst we're working on getting this resolved.

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    Ubi-Orion on Support Forums - Thread - Direct

@asterix201252

Thanks for the additional info @Asterix201252 it's greatly appreciated!

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there @Marcoevich !

Thanks for reporting this to us.

There is a known issue with Pearl Farms not unlocking as intended as confirmed ...

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21 Dec

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks.

Just to confirm that this is a known issue under active investigation at the moment as confirmed here. Apologies for any inconvenience caused whilst we're working on getting this resolved.

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    Ubi-Orion on Support Forums - Thread - Direct

@asbesthi

Hey there.

I'm sorry to hear about these issues with crashing on both Dx11 and 12.

First of all whilst it sounds like you have already done quite a bit of troubleshooting already please attempt every step suggested here.

If after doing so you're still experiencing issues we'...

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    Ubi-Orion on Support Forums - Thread - Direct

@koiimann

Hey there.

This issue should have been resolved via a previous update. However unfortunately it is not retroactive which means that the Great Exhibition would need to be completed again, if you have a previous save you can load to complete it once again it should unlock for you. If however this is not the case please let us know and we'll pass this on to the team for further investigation. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@newkidfoof

Hey there.

If possible so we can investigate this further and if you're able to accurately reproduce this issue could you provide us with screenshots and even better video if possible demonstrating this, please? If you are able to provide video please post a link to a hosted video here and we'll take a look. Thanks!

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks.

Thanks for your reports and workarounds shared on this issue.

Just to let you know if you weren't already aware the team is aware of this issue and are working on a fix. Thanks!

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    Ubi-Orion on Support Forums - Thread - Direct

@gakus87

Hey there.

Unfortunately it appears as though those attached images haven't embedded properly. Could you provide us with external links to them so we can view/download them please? Once we've got these from you we'll be happy to investigate this further. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@hundread1800

Hey there.

Sorry to hear you had issues initially but glad to hear it's worked the second time around. We'll keep an eye out for further reports of this issue.

Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@jlourens1950

Hey there.

We're not able to provide official support in Dutch from this forum I'm afraid. If you're able to translate to English however we'd be happy to assist further here. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@ezzaro14

Hey there.

That's strange that it's specifically if you press a key. Have you tried launching the game after a clean boot at all to see if the same issue occurs after doing so?

Comment
    Ubi-Orion on Support Forums - Thread - Direct

Hey there.

Thanks for reporting this to us. Screenshots are not required in this particular case but we appreciate you offering.

I can confirm this issue is known to the team as confirmed here. Apologies for any inconvenience caused as a result whilst we're working on getting this resolved.