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Hello @Kill3r4life619 , we are happy to hear that the workaround provided by @kilyan82 helped solving your issue.

Thanks again for your input ...

Hello @VostokSisters , thanks for getting in touch and sorry to hear you are also experiencing the above-mentioned issue.

Please provide us with your own video footage of the issue and displaying that the last patch was installed. As soon as we receive this from you, we can forward it along with your saves to the development team so they will have a closer look.

I look forward to hearing back from you.

Hello @NasPeruS and welcome to Discussions.

First of all I am really sorry to hear about the situation with the edition of the game. Taking into consideration everything you've mentioned above including your conversation with the Epic Games Store support,  It may be that the regional version of the game that you own includes the Russian language only , in which case you'll unfortunately not be able to select other languages in-game to use.

In this case I would suggest you to DM us on ...

Hello @Sp33dyKat and thank you for getting in touch.

As of now, the issue is still under investigation. Please accept my apologies apologies about the inconvenience this may cause for the time being and if you have any further queries, let us know!

Hello @Caeso2010 and welcome to Discussions.

I am sorry to hear you can not collect the "Double Trouble" trophy. This issue is currently being investigated by the development team therefore my colleagues from the customer support can not provide you with a definite ETA.

If you would like to help us with the investigation, please record the short video showing the issue and the game version, upload it to any video hosting of your choice and send us the link, so we can forward it to the development team.

Feel free to get back in touch if you need us.

Hello @Sleinad_Kaj ,

Thanks for reaching out to us and I am sorry to hear that the Suttungr's Outriders no longer appear on the map since you installed the latest game patch.
You provide a detailed description of the issue, but In addition to that  I would kindly ask you to record a short video showing the issue and the game version. Please send us a link so we can investigate this further. Please also make sure that your latest saves are ...

Hello @Sammarok and @Astro-PDM ,

I am sorry to hear that you have not received the Jotun chest piece yet even after installing the 1.5.1 patch...

Hello @KiLLUMINATii,

Thank you for getting in touch and I am sorry to hear that the Photo mode does not work for you.
I would like to inform you that I've merged your Discussions thread with the current one, so we can keep all the reports within one thread.
Could you please let us know what platform are you playing on and share the screenshot of the online service error on this thread so we can have a closer look?

Thank you in advance.

Hello @bielik01 ,

Thank you for getting in touch and providing the video footage. I forwarded this to the development team so they will have a closer look.

Please let us know if we can help with anything else.

Hello @damspaccino and @Iguana215 ,

First of all, welcome to Discussions! Thank you for taking your time and sending us the reports regarding the issue in "The...

Welcome to Discussions, @Mujambo .

Thank you for the screenshot provided and for the report and sorry to hear the Reda's shop remains empty for you.

Could you please let us know the platform you are playing on and and which steps you have already taken to remedy this issue?
You also mentioned you receive the connectivity errors every time you play, therefore would be nice if you can send us the additional information regarding these errors? You can take a screenshot of the error and share with us on this thread or simply send us the error codes you are receiving.

Thank you in advance and we look forward to hearing back from you.

Hello @SlNEMATIC666 and thanks for getting back to us with the additional information.

Have you tried to perform all the steps from our connectivity troubleshooting guide and check if it will help to unlock  the Ashes of Svartelfheim and Over The Hills?
Should the issue still persists afterwards, could you please provide us with the screenshots sho...

Hello @WillHunt,

Thanks for describing all the steps you performed before the festival ended.

I have passed all the information your provided to the development team.

Please let us know if you have any other questions.

Hello @petek ,

My apologies for not getting back to you sooner. You may record the video and upload it on any hosting of your choice (YouTube or any other) and share the videolink with us in this thread so we can have a closer look.
In addition, if you would like to attach the screenshots, please bear in mind that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here.

Let me know if it still doesn't work - I'll be happy to giv...

Hello @warriorshadow7 ,

First of all, I am really happy to hear that you managed to solve the issue. Thank you for providing the workaround, hopefully it can help all other players who are stuck in this quest.

Feel free to get in touch again if you need our help in the future.

Welcome to Discussions @WarZui and thanks for your report.

I'm sorry to hear you can't remove the horse skull mask. If you game is fully updated, we will need the video showing the issue and displaying that you are on the latest version of the game.
Please upload it to any third party video hosting of your choice and the link can be shared with us in this thread.

Please also make sure that your latest saves are ...

Hello again @ninjasan10 , we are happy to hear you were able to collect the book of knowledge in the Sol-ok-Mani Vault.

Speaking about the braces that you have not received yet, could you please clarify if you purchased all of the All-Father armor items from Kara but only braces are missing?

Thank you in advance.

Hello @guest-iscuniLn ,

I am sorry to hear you can't move on with the quest. This sounds different from the initial bug on this topic.

Could you please attach the screenshot showing your location on the map and also record a video displaying the issue and the version of the game so we can have a closed look?
You may upload the video on any hosting of your choice and the link can be shared with us in this thread.

Thank you in advance.

Hello @Darth_Rewolf and thanks for getting in touch. Sorry to hear you are experiencing issues with FPS.
Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all. 
We are here to help if you need our additional assistance.

Hello @greenfaerie38 and thanks for getting in touch.

I understand you would like to receive the confirmation why The Hreidmar's blessed Set is not available as an option in the transmog tab, but as of now, our development team is still investigating the issue and hopefully it will be fixed in one of the future updates.

Please let us know if you have any other questions.